St James's Hospital
Beckett Street, Leeds, West Yorkshire, LS9 7TFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Exceptional care
Rated 5 stars out of 5
by peter wootton - Posted on 19 January 2023
I had an operation 3years ago for lung cancer, this was successful,the treatment I received whilst I was in the two weeks was fantastic, the cancer team drs and nurses are so caring this is the NHS at its best.im just so greatful. I had to return for a bronchoscopy last week, very apprehensive but once again the nursing staff were so supportive and caring.fantastic hospitals all hospitals should model their car on st James.
Visited Lung cancer services on January 2023
St James's Hospital has not yet replied.
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Review titled Phenomenal Treatment & Care
Rated 5 stars out of 5
by Zahira Ali - Posted on 23 December 2022
I cannot stress how brilliant my treatment and care was - from the surgical team to the nursing and healthcare staff - to all the staff who I encountered during my short stay at the hospital. I am writing this review from home, 2 days after being discharged, whilst managing post-operative pain, because I want my experience to remain as fresh as possible in my mind despite the pain. But also, as a reminder of just how vulnerable a patient is pre and post treatment and how skilled one must be, not only in medical practice, but in the art of kindness and compassion, to combat that vulnerability with self-confidence and independence in caring for oneself. Thank you so so much for all that you have done for me, my family, and to all my loved ones. Please never lose sight of all your incredible efforts, take care of yourselves, and last but not least, remain phenomenal!
Visited Gynaecology on December 2022
St James's Hospital has not yet replied.
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Review titled Absolutely Excellent A&E Staff
Rated 5 stars out of 5
by Edward - Posted on 13 November 2022
The A&E staff were wonderful. I was triaged within 10 minutes of arriving. The 3 nursing staff that cared for me were friendly, supportive, kind and sympathetic. I really could not have asked for more. They had already been on shift I suspect for 8 hours when I arrived and were working so very hard. I should also add the reception staff were wonderful as well. I had been awake myself for over 24 hours and was extremely tired. As more emergencies came in, I took the decision to discharge myself and see if the symptoms worsened. Happily they started to reduce 24 hours ago and I now seem stable. It was the right decision for me to take but the nursing staff still tried to get me to stay. Bless them. I don't know if you are able to do so but, would it be possible to pass on my sincere best wishes to them. Kind regards. Edward
Visited Accident and emergency services on November 2022
St James's Hospital has not yet replied.
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Review titled Difficulty in cancelling appointment
Rated 3 stars out of 5
by Anonymous - Posted on 04 November 2022
Spent over an hour trying to cancel my appointment at St James's for a fibroscan booked for 11.00am, 5th November, 2022. On being placed 60th in the queue on when ringing the cancellation number (there was no option for cancellations, just directions to the cancellation website!) so I opted for "all other outpatient queries". I then rang the hepatology dept and they gave me a number which was a department at Seacroft hospital, which couldn't help, but the admin person I spoke to gave me a number where she thought I might get some help. No one answered after 5 minutes, so I resorted to the online form, which isn't fit for purpose. I filled it in to the best of my ability, but am not confident that it will get to the right department, as from the extensive list of departments, there was no listing for Hepatology.
Visited Diagnostic Imaging on November 2022
St James's Hospital has not yet replied.
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Review titled Gynaecology Outpatients
Rated 5 stars out of 5
by Susan - Posted on 14 November 2022
I very rarely leave a review on anything but I had an appointment at the Gynaecology outpatients for a procedure today and the staff were so professional , kind and informative and made me feel at ease . Everything was spotless too. Susan
Visited Gynaecology on November 2022
St James's Hospital has not yet replied.
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Review titled Outstanding practice
Rated 5 stars out of 5
by Wendy Farrar - Posted on 26 November 2022
I had Breast cancer surgery on ward j23. My Surgeon, anaesthetists, and the ward staff worked professionally, compassionately, utilising finite resources. I felt safe, individual and respected. Their joy at offering a bed in their ward. I have the utmost respect for their talent, skill, personal approach and reassurance. Thankyou team.
Visited Breast Surgery on November 2022
St James's Hospital has not yet replied.
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Review titled Fantastic surgeons
by Lucky54 - Posted on 11 November 2022
I went into st James hospital for bowel cancer and liver mets My whole bowel removed so I have a bag, and section 6 and part of 7 of liver removed. The surgeons both of them , fantastic, the hospital staff amazing , all this through covid. HDU unit exceptional.. My absolute respect to you all, great hospital x
Visited November 2022
Provided by Care opinion
St James's Hospital has not yet replied.
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Review titled Life Saving Experience
Rated 5 stars out of 5
by Lesley Aird - Posted on 23 November 2022
Quite simply, the emergency services saved my life. From my arrival at A&E the triage & emergency processes locked into place & everything came together for one life. I feel extremely fortunate to be given a second chance. I am humbled by all the staff involved who do this day in & day out, from the paramedics who took me to A&E through to the Emergency Consultant.
Visited Accident and emergency services on October 2022
St James's Hospital has not yet replied.
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Review titled Renal ablation
by Parker932 - Posted on 08 August 2023
Very worried and didn’t know what to expect when I discovered that I had a tumour on my kidney and I received excellent care.
Visited October 2022
Provided by Care opinion
St James's Hospital has not yet replied.
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Review titled Colposcoply Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 28 October 2022
I was incredibly nervous to have a colposcopy after my first smear test indicated that I had HPV and abnormal cells. The nurses I saw at St. James were so incredibly accommodating to my nerves and really reassured me throughout the entire process. During my colposcopy I became very distressed, and the two nurses who were with me conducting the procedure helped me through the entire process, afterwards another nurse sat with me and my partner and made sure we were both okay to leave. 6 weeks later after receiving my results I'm so happy that I went to that appointment as I know I received the best care possible, with nurses who made me feel much better about receiving my results. Thank you!
Visited Gynaecology on September 2022
St James's Hospital has not yet replied.
Information supplied by Leeds Teaching Hospitals NHS Trust