Stepping Hill Hospital
Stepping Hill Hospital, Poplar Grove, Stockport, Cheshire, SK2 7JEContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Thank you for your care and professionalism.
Rated 4 stars out of 5
by Anonymous - Posted on 03 December 2024
Today I had to attend the A&E department and I would like to thank all the staff for their care and professionalism. The A&E department was very busy. I witnessed a member of staff defuse a situation with an abusive patient when his partner/parent didn’t intervene. Again this was in a stern yet very professional way.
Visited Accident and emergency services on December 2024
Stepping Hill Hospital has not yet replied.
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Review titled Eye Clinic
Rated 5 stars out of 5
by Paula Kenny - Posted on 15 November 2024
After having difficulty getting the right treatment for cellulitis in my eye, the staff at the eye clinic at Stepping hill were fantastic. They were kind, caring, listened to my concerns and carried out lots of tests to check my diagnosis was correct. I felt they went above and beyond to ensure I got the care I needed. I would wholeheartedly recommend them.
Visited Ophthalmology on November 2024
Stepping Hill Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2024
Thank you all so much for your kindness today. All the staff that looked after me were kind and professional despite working in a stressful environment. From receptionists to clinical staff, I was so impressed. Well Done.
Visited Accident and emergency services on November 2024
Stepping Hill Hospital has not yet replied.
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Review titled Fantastic team D6 Day Case - shoulder Surgery
Rated 5 stars out of 5
by Debbie - Posted on 21 October 2024
I went to D6 last week 15/10/24. The team were amazing - the nurses were courteous, jolly, helpful and professional the surgeon and his team were exactly the same absolutely A1 and cannot praise them highly enough.
Visited General Surgery on October 2024
Stepping Hill Hospital has not yet replied.
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Review titled Great care
Rated 5 stars out of 5
by Carole Heyes - Posted on 16 October 2024
Attended a&e in the morning, friendly staff reviewed quickly. They arranged for me an appointment at the eye clinic that afternoon. It was very busy in the clinic but was seen as soon as possible, they identified the issue. At 8pm at night the doctor rand me to say that I was to be seen at Manchester eye hospital at 9am the next morning. Thankful and greatful for great care. Thank you alll for looking after me.
Visited Ophthalmology on October 2024
Stepping Hill Hospital has not yet replied.
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Review titled Poor and Abrupt A&E Reception Service
Rated 3 stars out of 5
by Anonymous - Posted on 09 October 2024
I recently called A&E and asked for an approximate waiting time as my Father has dementia and cannot wait for too long. I received an abrupt response from the receptionist to say they cannot provide this information as it may change. I fully understand it may change but a live/current approximate waiting time of 1hour or 7 hours would have been useful. I was about to ask what the current live waiting time is but she put the phone down on me mid conversation before I could even finish. The call lasted 18 seconds. Other Hospitals provide this information in an App which is very useful?
Visited Accident and emergency services on October 2024
Stepping Hill Hospital has not yet replied.
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Review titled Maple Suite
Rated 5 stars out of 5
by Paul - Posted on 29 September 2024
I visited the Maple suite on Saturday 28th Oct 2024 with my 91 year old mother so that she could have an injection in her back to hopefully elleviate chronic back pain. The nurses that looked after her were fantastic and really took the time to make sure she was as relaxed as possible which really made a difference, and I cannot thank them enough.
Visited Don't know on September 2024
Stepping Hill Hospital has not yet replied.
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Review titled Great interaction and great care
Rated 5 stars out of 5
by Megan - Posted on 19 September 2024
This lady her name is chop. She has been the only nurse that I have actually managed to get to talk to me about how she is doing and has made sure that her care is immaculate and is changed every 2-3 hrs
Visited Don't know on September 2024
Stepping Hill Hospital has not yet replied.
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Review titled Lovely staff
Rated 5 stars out of 5
by Anonymous - Posted on 12 September 2024
I took a relative to A&E today. We were welcomed by lovely staff in the A&E department. All were nice at reception, triage, doctor and pharmacy. I cannot fault them. I assume that maps and sineage around the hospital will be put up when the construction work has finished. Thank you all.
Visited Accident and emergency services on September 2024
Stepping Hill Hospital has not yet replied.
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Review titled Fantastic Service
Rated 5 stars out of 5
by Chris Oakes - Posted on 14 September 2024
Went to AE last night with my wife . Doctor and all staff were extremely sympathetic and efficient . Loads of tests carried out to get to the problem . Constant feedback on progress and what was been carried out. Yes the wait initially was long but there were extremely busy . My wife took worse whilst in the waiting area and was admitted to Resus area which was incredible . All new with the latest technology . Staff so attentive and professional . Can’t fault it . Superb NHS service . Thank you so much
Visited Accident and emergency services on September 2024
Stepping Hill Hospital has not yet replied.
Information supplied by Stockport NHS Foundation Trust