Teddington Memorial Hospital
Teddington Memorial Hospital, Hampton Road, Teddington, Middlesex, TW11 0JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Teddington Memorial Hospital.
Reviews
-
Review titled outstanding service
Rated 5 stars out of 5
by Colin Davis - Posted on 06 April 2025
I attended on Friday 4th April 2025 to have a wounded thumb re-dressed. The service I received from the nurse was competent, reassuring, pleasant and overall outstanding
Visited Urgent Treatment Centre on April 2025
Teddington Memorial Hospital has not yet replied.
-
Review titled Great hospital
Rated 5 stars out of 5
by Anonymous - Posted on 06 April 2025
I went to Teddington hospital this morning with a swollen right ankle and a painful right foot. The receptionist was very friendly, professional & efficient. I was seen by a great nurse, a radiographer and all the staff were caring and patient. Thank goodness I was x-rayed, as I have a fracture on my foot. The nurse has referred me to the fracture clinic at West Middlesex hospital for further treatment and reviews. They were kind and reassuring, talking me patiently through each procedure. The hospital is such a good place to be treated in.
Visited Urgent Treatment Centre on April 2025
Teddington Memorial Hospital has not yet replied.
-
Review titled Excellent treatment….
Rated 5 stars out of 5
by Annie Lamacraft - Posted on 21 March 2025
I recently received very good treatment atTeddington Hospital. Appointment was on time, and nurse involved was very informative and sent me off with lots of informative literature too.
Visited Don't know on March 2025
Review titled Teddington Memorial Hospital
Replied on 21 March 2025
Thank you for your feedback. We are grateful for all feedback received and will pass your comments to the team.
-
Review titled Best Urgent Care
Rated 5 stars out of 5
by Ella Robinson - Posted on 20 January 2025
I attended the urgent care clinic yesterday (Sunday morning, around 9am) after feeling apprehensive about the advice I received from 111 the day before. I truly couldn't have had a more positive experience at Teddington Memorial. I was seen by a fantastic nurse who was as professional as she was jolly, and put me right to ease, or at least as much to ease as you can be whilst your tonsil is bleeding! The process in it's entirety of sat in the waiting room to being referred and shipped off to St. George's for further reviewal was 45 minutes! I truly can't sing your praises enough. Thank you so much!
Visited Urgent Treatment Centre on January 2025
Review titled Teddington Memorial Hospital
Replied on 23 January 2025
Thank you for your feedback. We are grateful for all feedback received and will pass your comments to the team.
-
Review titled Great process management and care
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2025
A well run urgent care centre staffed by people who have empathy and skill. Clear processes and communication in a clean and cared for environment. The process was smooth and well managed. The nurse practitioner who provided medical aid was excellent and brilliantly enthusiastic for 8am on a cold Sunday. The skills show and communication provided throughout was of the highest standard. Tax payers money well spent and the department has a positive and supportive culture towards it service users.
Visited Urgent Treatment Centre on January 2025
Review titled Teddington Memorial Hospital
Replied on 16 January 2025
Thank you for your feedback. We are grateful for all feedback received and will pass your comments to the team.
-
Review titled No help
Rated 4 stars out of 5
by Anonymous - Posted on 26 October 2024
My husband attended at 8am this morning with a black upper eyelid which he noticed when he woke up Thursday morning. A mystery. I encouraged him to go to walk in. His treatment? Stereotyping and patronising attitude from triage nurse & doctor she brought to him. She suggested he'd been drinking/in a fight. Doctor suggested same and maybe he had forgotton (due to drinking) or indeed been assaulted at home. My husband rarely has a drink and does not fight. He works long hours. We are so disappointed and let down by these 2 staff members at Teddington Walk-In. Have always had brilliant service but this is a shocking experience. My husband has been left annoyed and worried about his eye. No help, just prejudice for a 68 yr old Irish man. Shame on you both.
Visited Urgent Treatment Centre on October 2024
Review titled Teddington Memorial Hospital
Replied on 28 October 2024
Thank you for your feedback about the service at the Urgent Treatment Centre, Teddington Memorial Hospital. I am sorry to hear of your husband's experience. Please email PALS.HRCH@NHS.NET with his details, for us to investigate the incident and provide you with feedback on the outcome and learning.
-
Review titled Absolute rubbish and racist
Rated 1 star out of 5
by Anonymous - Posted on 09 September 2024
Sat there with my child who eventually needed stitches , turned away after waiting for 25 mins and more, The staff was so rude , didn’t even bother to look at the child, shameful.
Visited Urgent Treatment Centre on September 2024
Review titled Teddington Memorial Hospital
Replied on 10 September 2024
Thank you for your feedback about the service at the Urgent Treatment Centre in Teddington Memorial Hospital. I am sorry to hear of your experience and apologise for the distress caused. Please email PALS.HRCH@NHS.NET with your child's details, for us to investigate the incident and provide you with feedback on the outcome and learning.
-
Review titled Excellent Service
Rated 5 stars out of 5
by Rachel - Posted on 17 August 2024
Excellent friendly staff on reception, nursing and in X-ray. Amazing snack shop and free parking. Made my trip on crutches much easier. In and out within an hour. Will avoid A&E and go here when possible in the future!
Visited Urgent Treatment Centre on August 2024
Review titled Teddington Memorial Hospital
Replied on 03 September 2024
Thank you for your positive feedback about the Urgent Treatment Centre in Teddington. I have passed your kind feedback to the service so they can share with the team.
-
Review titled Very effective Nursing
Rated 5 stars out of 5
by Dennis - Posted on 07 August 2024
Arrived with a long-standing leg wound on 07.08.24. Once again I received prompt, polite and professional treatment. On this occasion I was seen by a nurse whose assessment put my situation into context and suggested a new treatment path. She gave me clear advice as to steps I could take and was so concerned that she phoned me shortly after I left to say that she had made an appointment with my GP for 2pm the following day. Awesome. A credit to the unit, her profession and the NHS. I am sure that my late mother, a nursing sister, would be pleased at her work. Thank you NHS.
Visited Urgent Treatment Centre on August 2024
Review titled Teddington Memorial Hospital
Replied on 08 August 2024
Thank you for your positive feedback about the Urgent Treatment Centre in Teddington. The team will be pleased to know that their patients appreciate the work they do.
-
Review titled Professional service
Rated 5 stars out of 5
by Anonymous - Posted on 02 September 2024
I recently attended this hospital where I was greeted by a young man who took my details. He was courteous and professional. I waited a short period to see a charming doctor who calmed my worries and dealt with me in a kind professional manner. Excellent service all round.
Visited Urgent Treatment Centre on August 2024
Review titled Teddington Memorial Hospital
Replied on 03 September 2024
Thank you for your positive feedback about the Urgent Treatment Centre in Teddington which we will share with the team. The team will be pleased to know that their patients appreciate the work they do.
Information supplied by Kingston and Richmond NHS Foundation Trust