The Park Hospital
Sherwood Lodge Drive, Burntstump Country Park, Arnold, Nottinghamshire, NG5 8RXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled What an experience !!
Rated 5 stars out of 5
by Marvin Pegg - Posted on 18 October 2024
I came in to have a Total Knee Replacement in July. From my first consultation in May to the completion of my operation in July, the aftercare and follow up physiotherapy, I felt welcomed and put at ease at all times. The reception staff were so friendly. My consultant was second to none and I would highly recommend him. The Nurses, Health Care Assistants, Anaesthetist and ancillary/ catering staff on Rufford Ward were the friendliest and happiest staff I have met. I am sure all staff, at whatever level in this Hospital, have been hand picked... Never anything other than a kind word, a smile and reassuring words. Thank you to every single one of you. I would most certainly recommend The Park Hospital to anyone.
Visited Orthopaedics on July 2024
The Park Hospital has not yet replied.
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Review titled Pain clinic staff are amazing
Rated 5 stars out of 5
by Anonymous - Posted on 27 June 2024
All staff on duty on 26/06/2024 at around 10.30am are very thoughtful and caring sorry I am unable to name you all. You never feel that you are being rushed from the beginning of being collected from waiting area until you leave. You are made aware of what is going to happen and made comfortable while the procedure is being done. Thank you for every thing.
Visited Don't know on June 2024
Review titled The Park Hospital
Replied on 29 June 2024
Hello, we are thrilled your experience with us has been great and thank you for leaving us this wonderful review. We shall ensure these comments get passed back over the the team! Best wishes, The Park Hospital.
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Review titled Fabulous
Rated 5 stars out of 5
by Debs1170 - Posted on 04 June 2024
First time at The park and I was soo impressed. From the young lady on reception to the xray department to the wonderful consultant I could not have asked for more . Everyone was professional but extremely kind and friendly . The lovely lovely consultant I saw went above and beyond in his professionalism but at the same time showed great empathy concern and was fabulous at explaining things in a way I understood. I came away from the first time in many years feeling “heard” and I’m looking forward to getting the treatment I need . Cannot recommend this hospital and its staff enough .
Visited Orthopaedics on June 2024
Review titled The Park Hospital
Replied on 28 June 2024
Hi Debs, first of all thank you so much for leaving us this wonderful detailed review! We are thrilled your experience with us exceeded! We really are grateful you would recommend our hospital and staff to others! Best wishes, The Park Hospital.
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Review titled Well looked after
Rated 5 stars out of 5
by Sarah - Posted on 13 April 2024
Visited the park hospital today for an outpatients app all the staff where very caring and just the perfect balance of professional but friendly. Very knowledgeable and understanding I left feeling well looked after couldn't ask for more
Visited Gynaecology on April 2024
Review titled The Park Hospital
Replied on 16 April 2024
Hi Sarah, thank you for taking the time to leave us this fantastic review. We are pleased you felt well looked after during your appointment. Best wishes, The Park Hospital
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Review titled Amazing all round
Rated 5 stars out of 5
by Tina - Posted on 04 April 2024
I went in for surgery on my veins , can’t recommend enough, I felt safe and well looked after and the staff are incredible
Visited Vascular surgery on April 2024
Review titled The Park Hospital
Replied on 07 April 2024
Hi Tina, thank you for taking the time to leave us this lovely review. We are so pleased you felt safe and well looked after! Best wishes, The Park Hospital
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Review titled First class treatment and care.
Rated 5 stars out of 5
by ROBERT UPTON - Posted on 03 April 2024
From the initial meeting with the consultant I felt that I was in good ,capable hands. The pre op meetings were very informative and reassuring. The whole time that I was in the hospital I felt that I was receiving the best treatment. All the staff were helpful and good natured. Nothing was too much trouble and I was made very comfortable. The follow up Physiotherapy has been excellent. The first group session with the physio and her assistant was very reassuring and motivational. Overall couldn't have had better care.
Visited Orthopaedics on March 2024
Review titled The Park Hospital
Replied on 07 April 2024
Hi Robert, thank you for taking the time to leave us this fantastic 5-star review. We will pass on your feedback to Physiotherapy and the wider team. Best wishes, The Park Hospital
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Review titled Amazing hospital
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2024
Everyone and everything was perfect I would always come back to this hospital, the Physiotherapy department was amazing so informative.
Visited Orthopaedics on February 2024
Review titled The Park Hospital
Replied on 13 May 2024
Hi there, thank you for this great review we really appreciate it! Best wishes, The Park Hospital.
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Review titled Superb service
Rated 5 stars out of 5
by Michelle White - Posted on 06 February 2024
The Park Hospital is an exemplary examples the very highest standards of expertise and customer service. Every member of staff, across the hospital, provides an outstanding level of care. Communication is first class; quick, responsive , clear, accessible and with a clear focus on the needs of patient and their family. I fully recommend the hospital and can’t thank them enough.
Visited Orthopaedics on February 2024
Review titled The Park Hospital
Replied on 13 February 2024
Hi Michelle, we are so pleased to hear about your experience, thank you so much for taking the time to share it! We will pass on your praise to the team. Best wishes, The Park Hospital.
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Review titled Mostly Good Staff
Rated 4 stars out of 5
by Angela - Posted on 26 March 2024
I came to an outpatient appointment and most of the nurses and assistants were friendly and professional, except for one that had long painted nails on and was standing going through her phone in front of patients. Very unprofessional. Other than that I had a good experience and everybody else provided good care.
Visited Don't know on January 2024
Review titled The Park Hospital
Replied on 29 March 2024
Hi Angela, thank you for taking the time to leave us this review. We appreciate your feedback. We are sorry your experience wasn't as expected. Please get in touch with us by emailing park.patientexperience@circlehealthgroup.co.uk so we can look into this for you. Best wishes, The Park Hospital
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Review titled Excellent practise
Rated 5 stars out of 5
by James - Posted on 03 November 2023
Just had a full knee replacement at the park hospital. From the moment I arrived all the staff that dealt with me were nothing short of superb. A warm and friendly attitude from everyone I spoke to. Made me feel at ease and able to ask advice or help from anyone came in contact with. From cleaners to health assistants to physio and doctors no one fell short of what I expected and in fact were well above that. Many thanks all of you for making my stay and recovery so much more pleasant and comfortable.
Visited Orthopaedics on November 2023
Review titled The Park Hospital
Replied on 10 November 2023
Good morning James, we are so pleased to hear about your experience here with us, thank you for taking the time to share it! We will pass on your kind words to our team. Best wishes, The Park.
Information supplied by Circle Health Group Limited