The York Hospital
York Hospital, Wigginton Road, York, North Yorkshire, YO31 8HEContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Friendly procedure
Rated 5 stars out of 5
by John Daniel - Posted on 13 May 2024
Today I went to YDH to the Cardio Respiratory Department for a Stress Echocardiogram. This is just a note to thank the physiologist and his colleague for their friendly and efficient manner of the procedure, they do the NHS proud and thanks once again John Daniel
Visited Cardiology on May 2024
The York Hospital has not yet replied.
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Review titled Terrible A&E staff and service
Rated 1 star out of 5
by Anonymous - Posted on 26 May 2024
After waiting 11 hours in A&E and having no pain killers or tests done, I was finally sent at 10.00am to the hospital GP due to this being faster than waiting further hours in A&E! After a total of 14 hours in York hospital, I was just given antibiotics and sent home. Not to mention the night staff on A&E were extremely rude to everyone in the waiting room, they were not tentive and had clearly forgotten how to speak to people with basic manners and social skills. I am absolutely appalled by this service and next time would rather suffer and attempt the GP practice the next day rather than being sat in A&E with extremely rude staff in a hostile environment!
Visited Accident and emergency services on May 2024
The York Hospital has not yet replied.
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Review titled Outstanding care and expertise
Rated 5 stars out of 5
by Janice H - Posted on 03 April 2024
I attended York Hospital for a guided steroid injection for a painful hip condition and was highly anxious. However, I received a first class level of treatment from entering the hospital to leaving (and on time). The consultant radiologist was professional, reassuring and explained everything he was doing. The observing registrar and nurse who were also in the procedure were equally as professional and caring. I cannot fault the care and expertise I received, and I left the hospital feeling much better and in less pain, than when I entered.
Visited Orthopaedics on April 2024
The York Hospital has not yet replied.
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Review titled Excellent department
Rated 5 stars out of 5
by Fi Bellamy - Posted on 30 April 2024
Great staff, very professional and welcoming and I was seen very quickly . This is a very well run excellent department
Visited Gastrointestinal and Liver services on April 2024
The York Hospital has not yet replied.
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Review titled Doctors waiting times
Rated 2 stars out of 5
by Anonymous - Posted on 19 March 2024
Came in as I was booked in by my doctor on to the triage ward, midwife times were fine and midwife was nice and polite, but waiting for 3 hours whilst in pain and heavily pregnant left sat on the most uncomfortable wood chair to see a doctor was just unreal! I was then told the doctors were doing a change over at this point I couldn’t wait any longer and left. I understand doctors are busy but I lost count how many doctors strolled past me without a care in the world!
Visited Maternity services on March 2024
The York Hospital has not yet replied.
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Review titled Can't contact cardio depth for advice
Rated 5 stars out of 5
by James Boam - Posted on 09 April 2024
My cardio phone that connects my icd device to the cardio department lost contact last month. I cannot get it back on line and cannot find assistance in the UK.
Visited Cardiology on March 2024
The York Hospital has not yet replied.
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Review titled horrendous wait -had to leave without help
Rated 1 star out of 5
by Anonymous - Posted on 25 March 2024
went with 35 year old autistic son who had collapsed and blacked out at home. Rang 111, given emergency appt. Attended 3pm. Quickly triaged, bloods BP etc. Waited. and Waited. Told initially 4 hour wait. By 10pm this had risen to 8+hours. finally left at 2am without being seen, as our son was not coping with the wait. He still has no information on cause of collapse.
Visited Accident and emergency services on March 2024
The York Hospital has not yet replied.
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Review titled Superb.
Rated 5 stars out of 5
by Anonymous - Posted on 18 March 2024
All the staff were friendly, caring and very knowledgeable. I was informed of the treatment plan and the progress of the treatment. I cannot praise them their expertise highly enough.
Visited Dermatology on March 2024
The York Hospital has not yet replied.
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Review titled Treatment Concerns
Rated 2 stars out of 5
by Charlie Low - Posted on 18 February 2024
I’m leaving this review in the hope that my wife who was admitted as an emergency last weekend will be contacted to discuss the treatment she received and how she was feeling about some of the staff and parts of the hospital where she was treated My wife was discharged at midnight and she was not in a good state of health so this was concerning to me and my wife, I await contact from you to discuss further. On a positive note the Paramedics were first class and the initial staff within the A&E were very helpful and professional, however after several moves around the hospital it became stressful which is not great for ones health, I await your reply, thank you
Visited Gastrointestinal and Liver services on February 2024
The York Hospital has not yet replied.
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Review titled Great service with kind and caring staff
Rated 4 stars out of 5
by Anonymous - Posted on 13 March 2024
The outpatient department is run very efficiently and I was given my follow appointment within 24 hours after attending the clinic. The staff were very kind and caring, they explained what the diagnosis was and the treatment options available to me in a way I was able to understand and I felt very well informed.
Visited Orthopaedics on February 2024
The York Hospital has not yet replied.
Information supplied by York and Scarborough Teaching Hospitals NHS Foundation Trust