Three Shires Hospital
The Avenue, Cliftonville, Northampton, Northamptonshire, NN1 5DRContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Time wasters
Rated 1 star out of 5
by Anonymous - Posted on 13 September 2023
After seeing a surgeon who had access to letters stating I’m allergic to latex, after charging me £200 for a consultation and £500 deposit for an operation, I was told at the pre op assessment that they do not operate on people with a latex allergy??!! What kind of a hospital is this?? They seem a total rip off to me !!
Visited General Surgery on August 2023
Review titled Three Shires Hospital
Replied on 24 September 2023
Hi, we're sorry your experience wasn't the best it could be. Unfortunately, we do not see patients who have a latex allergy due to we don't have the services available if a reaction were to occur, as we don't have an ITU. All patients are accessed prior to surgery and if they have never had diagnostics before, a full latex screening will be completed and a negative test will need to come back for any surgery to be completed. Our patients are our top priority and we hope you understand our decision. If you have any concerns or questions, please contact: CustomerServiceThreeshires@circlehealthgroup.co.uk All the best, Three Shires
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Review titled Unable to get line
Rated 1 star out of 5
by Anonymous - Posted on 07 March 2023
I booked for out patient appointment with a specialist, tried to swap the appointment , but called everyday for 4 days waited for more than 20 minutes, no one pick the phone. It is waste of time for the patients and waste of time for the specialist where there is no option to swap your appointment online and no way to communicate this to the reception. Poor private hospital management, that anyone can book easily online, but if need to change anything you need to wait many hours. I will not recommend to my friends or family.
Visited Don't know on March 2023
Review titled Three Shires Hospital
Replied on 28 April 2023
Hi, we're sorry to hear you had such a negative experience at Three Shires Hospital. Could you please email CustomerServiceThreeshires@circlehealthgroup.co.uk and we can look into this for you? All the best, Three Shires
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Review titled Great Team
Rated 5 stars out of 5
by Solicitor Prince Chaudhury - Posted on 08 February 2023
I had my 6 week post surgery assessment at Three Shires Hospital, Northampton today regarding Transforaminal Lumbar Interbody Fusion. I am extremely grateful to the Orthopaedic Team, the miracle makers. The consultants were knowledgeable, understanding, informative and reliable. I felt at ease and confident receiving expert medical care from this team. They ensured I had a smooth pre op, surgery, and follow-up and have done their utmost best to deal with this surgery and I will be indebted for all the special care and a successful surgery which has given me relief and a pain free new life. I feel so blessed to have had these amazing consultants and would highly recommend them to anyone looking for back specialists.
Visited Orthopaedics on December 2022
Review titled Three Shires Hospital
Replied on 21 March 2023
Hi Solicitor, thank you for your amazing review! We are over the moon to hear such amazing feedback and we appreciate you taking the time to share your experience with us. I shall pass on your fantastic feedback to the team. Once again, thank you for your lovely feedback, Three Shires
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Review titled A very friendly place with brilliant staff, throughout.
Rated 5 stars out of 5
by Peter Louch - Posted on 09 November 2022
On a short stay, just found that all member of staff, were helpful and kind. I would suspect, a very happy place to work ,and to be treated.
Visited Orthopaedics on November 2022
Review titled Three Shires Hospital
Replied on 21 March 2023
Hi Peter, thank you for taking the time to leave us a review. We're glad you had such a positive experience at the Three Shires Hospital! Once again thank you for your kind words and I shall pass on the wonderful feedback to the team. Kind Regards, Three Shires
Information supplied by Circle Health Group Limited