Tiverton and District Hospital
Kennedy Way, ., Tiverton, Devon, EX16 6NTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Tiverton and District Hospital.
Reviews
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Review titled Who knew a colonoscopy could be a wonderful experience?
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2024
I attend Tiverton hospital for a follow up colonoscopy after an initial procedure at the RD&E and I cannot express how happy I was with my experience. It’s a shame I can’t name the staff because they were truly wonderful. Everyone I came into contact with, including my surgeon was just wonderful. So friendly and they went out of their way to normalise an uncomfortable experience and to put me at ease. From making jokes and sharing stories about their own lives to simply explaining everything that was happening in a really relatable, clear way. I cannot thank them enough and I really hope they know what a difference they make to their patients by taking the time to care. I’m likely to need repeat procedures yearly and I will be requesting to go back to Tiverton!
Visited Gastrointestinal and Liver services on August 2024
Tiverton and District Hospital has not yet replied.
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Review titled 6 star review
Rated 5 stars out of 5
by Anonymous - Posted on 17 July 2024
This is the second operation I’ve had in Tiverton and I can only praise everyone that was involved in my treatment absolutely fantastic staff and cleanliness. Thank you everyone at Tiverton Hospital
Visited Don't know on July 2024
Tiverton and District Hospital has not yet replied.
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Review titled Excellent treatment
Rated 4 stars out of 5
by J Walker - Posted on 05 April 2024
I attended Tiverton Hospital for an ultrasound scan. Reception and the staff member who carried out the scan were most professional, helpful and efficient.
Visited Diagnostic Imaging on March 2024
Tiverton and District Hospital has not yet replied.
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Review titled Fobbed off with a collapsed lung!
Rated 1 star out of 5
by Ebony - Posted on 28 November 2023
My brother was seen in Castle Place practice and the Dr said they could hear an air leak. With my 26 year old brothers history of a collapsed lung 8 months ago this was a massive concern. Dr sent my brother to Tiverton Hospital to have a X-Ray urgently. The receptionist said the X-ray was closed now. So we asked to be seen in urgent care as it was only 6pm and isnt due to close until 8pm. The receptionist said they were seeing any more patients and sent us to Exeter. No thought or consideration to the fact my brother could potentially have a reoccurring collapsed lung which he almost died from in March. With 1 in 3 chances of it happening again within 12 months. No one checked him, no urgency at all. Exeter hospital were disgusted that we were just sent to A&E and had to wait 1 hour 30 mins just to be triaged with a potential life threating condition. Awful awful service!!!!!!
Visited Don't know on November 2023
Tiverton and District Hospital has not yet replied.
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Review titled Appointment
by robby1 - Posted on 30 October 2023
I had excellent experience at my appointment, it was 1st class. the young lady who saw me for my hearing aid fitting was very efficient, sorry I didnt get her name. She was very understanding as I am an elderly gentleman who suffers with their hearing. Thank you.
Visited October 2023
Provided by Care opinion
Review titled Tiverton and District Hospital
Replied on 30 October 2023
Dear robby1, Thank you for taking the time to share your experience at the Tiverton & District Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. Kind regards Karen Facey Royal Devon University Healthcare (Eastern)
Provided by Care opinion
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Review titled Good experience
Rated 5 stars out of 5
by Josh - Posted on 26 January 2023
Had a minor operation at this hospital. Couldn't have gone any smoother. Everyone I met was kind and professional. From the ward nurses to the anaesthetist and the surgeon.This was my first time having a general anaesthetic so I didn't know what to expect but was pleasantly surprised. Can happily recommend this hospital
Visited General Surgery on January 2023
Review titled Tiverton and District Hospital
Replied on 03 March 2023
Dear Josh, Thank you for taking the time to share your experience at the Tiverton & District Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. We hope you are doing well. Kind regards Sonya I Lucky PALS office Royal Devon University Healthcare (Eastern)
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Review titled Efficient and friendly
Rated 5 stars out of 5
by Andy - Posted on 03 January 2023
I attended the department for a non urgent scan and was seen on time, with all staff being friendly and helpful. At such a difficult time for the NHS it was great to have such a good experience. Thank you.
Visited Diagnostic Imaging on January 2023
Review titled Tiverton and District Hospital
Replied on 05 January 2023
Dear Andy, Thank you for taking the time to share your experience at the Tiverton and District Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. Kind regards Sonya I Lucky PALS office Royal Devon University Healthcare (Eastern)
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Review titled Excellent service and care
Rated 5 stars out of 5
by Elaine Brown - Posted on 15 December 2022
I was referred to Tiverton for an Endoscopy and Colonoscopy. The 3 day prep for this procedure presents anxiety. I received excellent care and service in this small unit. Very efficient and every step was explained to me. A special mention to Katie who was with me at every stage. It is an unpleasant procedure but it was executed quickly and very professional. The theatre staff and doctor were very supportive to me for what is an invasive procedure. Thank you to all the staff
Visited Gastrointestinal and Liver services on December 2022
Review titled Tiverton and District Hospital
Replied on 16 December 2022
Dear Ms Brown, Thank you for taking the time to share your experience at the Tiverton and District Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. If you wish to convey this compliment to Katie, please write to us at rduh.pals-eastern@nhs.net and we will log it. Kind regards Sonya I Lucky PALS office Royal Devon University Healthcare (Eastern)
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Review titled Really great service
Rated 5 stars out of 5
by Philip James Adams - Posted on 05 October 2022
The care and kindness I received was excellent from the Consultant and Nurses from start to finish could not have been better thank you all very much
Visited Gastrointestinal and Liver services on October 2022
Review titled Tiverton and District Hospital
Replied on 12 October 2022
Dear Mr Adams, Thank you for taking the time to share your experience at the Tiverton and District Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. Kind regards, Sonya I Lucky Patient Experience Officer PALS Office
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Review titled Great practice and wonderful staff
Rated 5 stars out of 5
by sammy vokes - Posted on 21 November 2022
I would recommend any new mother to use tiverton maternity unit for supportive after care. We needed a bit of extra support with breast feeding and I cannot fault the staff, they were very caring and were so supportive and gave us the tips and extra confidence for breast feeding. Staff were amazing!
Visited Maternity services on October 2022
Review titled Tiverton and District Hospital
Replied on 22 November 2022
Dear Sammy Vokes, Thank you for taking the time to share your experience. Congratulations on the new arrival. Hope both of you are doing ok. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received and are an encouragement to staff. Kind regards Sonya I Lucky PALS office Royal Devon University Healthcare (Eastern)
Information supplied by Royal Devon University Healthcare NHS Foundation Trust