Watford General Hospital
Vicarage Road, Watford, Hertfordshire, WD18 0HBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Well organised and efficient
Rated 5 stars out of 5
by Janice M - Posted on 10 June 2024
Came in as emergency gall bladder situation. Extremely efficient and caring staff. Was treated with kindness and professionalism throughout. Wonderful surgical team led by a fabulous surgeon, who put me at ease and the aftercare was efficient and caring. Highly recommend.
Visited Emergency Abdominal Surgery on June 2024
Review titled Watford General Hospital
Replied on 13 June 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.
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Review titled Excellent care
Rated 5 stars out of 5
by Carole - Posted on 01 July 2024
From a&e to Flaunden ward could not fault the care and kindness throughout my stay from Friday to Sunday. Everything was explained clearly and my discharge form stated when I should take my medication. Very impressed.
Visited Accident and emergency services on June 2024
Review titled Watford General Hospital
Replied on 01 July 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.
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Review titled Proffesional and friendly staff
Rated 5 stars out of 5
by Derek - Posted on 08 June 2024
Attended AE on a Friday night, all staff were very friendly and professional under very busy circumstances. A special thank you to M****m who examined me and the took time to explain the injury to enable me to self care, whilst awaiting referal.
Visited Accident and emergency services on June 2024
Review titled Watford General Hospital
Replied on 13 June 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.
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Review titled Amazing care
Rated 5 stars out of 5
by Jennifer - Posted on 15 June 2024
Went in with suspected blocked bowel. Seen by triage within 10 minutes, and then on to treatment area within 15 minutes. Finally onto major trauma room where I was examined, bloods taken, had an ECG and then x-rayed. By this stage less than 2 hour from when I arrived. Saw 2 more doctors and a consultant and they decided there was no blockage. I was given strong laxative and they did not want me to leave until i had opened my bowels. Whilst we were waiting my husband and I were given free sandwiches and drinks. Throughout the staff were sympathetic, kind and very professional. The hospital was spotlessly clean. I cannot rate my experience highly enough. Thank you Watford General!
Visited Accident and emergency services on June 2024
Review titled Watford General Hospital
Replied on 20 June 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.
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Review titled forget follow up
Rated 4 stars out of 5
by Anonymous - Posted on 15 November 2024
I had blood test done in june and the consultant was meant to forward them to my gp and didn't do so and iv looked at my results and Iv got bad liver disease and I'm sure the consultant should of followed up with me or my gp to help get me back to health and what we could change aks medication and diet to help my liver heal but iv not heard anything and Iv been trying for months now to get in contact with the consultant and Iv left countless messages and iv not anything back at all I'm really disappointed as iv had some really good experiences at Watford general in the past but this is not excitable
Visited Rheumatology on June 2024
Watford General Hospital has not yet replied.
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Review titled Thank you.
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2024
I want to extend my heartfelt gratitude to the team at Watford hospital - Safari unit. The staff's professionalism, kindness, and dedication made all the difference. We are incredibly grateful for the highest level of care provided. Thank you!
Visited Children's & Adolescent Services on May 2024
Review titled Watford General Hospital
Replied on 22 May 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.
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Review titled Unprofessional
Rated 1 star out of 5
by Anonymous - Posted on 31 May 2024
I came in with a predicted faulty positive pregnancy test / phantom pregnancy! The staff were horrendous! They didn’t listen to what I was saying at all , they just went with what they wanted! They made me feel unheard and very stressed out and uncomfortable! As you can imagine I was stress and anxious anyway but they made it 10* worse. They didn’t help at all! If anything they made the situation worse for me! They told me I was lying and I was just a silly “ first time mum” who doesn’t know what I’m going on about! I all ready have a little girl! When they found this out they just told me to go home! I was wasting their time! As you can tell I am not happy at all! I will never be going back to Watford hospital again!!!!
Visited Maternity services on May 2024
Review titled Watford General Hospital
Replied on 13 June 2024
We are sorry to hear about your experience. If you would like us to investigate this matter further on your behalf, please contact our PALS team on 01923 217198, or email westherts.pals@nhs.net
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Review titled They have usually done better.
by Bri - Posted on 07 June 2024
I smashed my tibia over a week ago and overall surgery went well and staff in all areas have been helpful and professional but the day I was brought in was certainly one of the worst nights of my life. I was left with no blanket, no sheet, no pain medication, just a flimsy gown, until after 5am. I had no electronic device to even play a game. The pain was so bad but they were only able to supply pee bottles to urinate. Oh at one point it was established I had pooped myself when coming off my bike so they did wash my back and bum and cut me out of my clothes. To be fair, they may have been been busier than usual. I'm just wish I had had a blanket and some morphine for all that
Visited Accident and emergency services on May 2024
Review titled Watford General Hospital
Replied on 13 June 2024
We are sorry to hear about your experience. If you would like us to investigate this matter further on your behalf, please contact our PALS team on 01923 217198, or email westherts.pals@nhs.net
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Review titled Lovely dr’s and nurses
Rated 4 stars out of 5
by Chloe - Posted on 05 April 2024
I was invited to a and e last night and all the team I spoke to were lovely. It was busy and there was someone causing a big scene which the doctor and security dealt with well. This person was very rude to them when they were doing their best to help them. My doctor examined me and gave me some advice. She was really nice and I appreciate that. The nurse with the squeaky shoes was also really lovely. Thank you
Visited Accident and emergency services on April 2024
Review titled Watford General Hospital
Replied on 25 April 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.
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Review titled Fantastic care.
Rated 5 stars out of 5
by Alan Lake - Posted on 04 April 2024
I recently attended through A&E after phoning 111 and being advised to seek hospital treatment. On arrival, I was surprised at how quickly they attended to me. Tests were made and I had a procedure involving clearing an arterial blockage and the inserting of stents. Unfortunately this did not go completely to plan. However, the treatment I received,throughout my stay, was exemplary. I cannot thank those people who cared for me enough. Their level of care and attendance was first class. I am truly grateful for the attention I received. Saying thank you does not express the gratitude and appreciation I feel for those that cared for me. God bless you all.
Visited Cardiology on March 2024
Review titled Watford General Hospital
Replied on 05 April 2024
Thank you for your kind comment. We are pleased to hear that your experience at our hospital was positive and that our staff provided great care. We will pass your comments onto the team.
Information supplied by West Hertfordshire Teaching Hospitals NHS Trust