West Middlesex University Hospital
Twickenham Road, Isleworth, Middlesex, TW7 6AFContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Shoddy treatment
Rated 1 star out of 5
by Anonymous - Posted on 22 July 2022
arrived today for an appointment in the cardiology assessment centre only to be refused because i didnt have a covid test and i didnt recieve a letter even if i did i would not have it its against my beliefs and to be treated this way is terrible
Visited Cardiology on July 2022
Review titled West Middlesex University Hospital
Replied on 21 February 2023
Dear Writer, I apologise for the delay in getting back to you. I am sorry to read about the lack of information provided to you regarding your cardiology assessment. If this is something you would like to discuss further, please get in touch on; e: chelwest.patientexperience@nhs.net Best wishes, Patient Experience Manager
Provided by Care opinion
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Review titled Appointments too long
Rated 2 stars out of 5
by Christine Foley - Posted on 01 May 2023
I have an aneurysm in my stomach which was found 4 years ago. i've been having scans and it seems impossible to see a dr in the clinic. i had a scan 8months ago, i got am appointment for september 2023. its been cancelled until february 2024. when i asked why it was cancelled the dr is not there in september. surely the patients for that day could have been fitted in over a matter of a few days before the dr went. This is not acceptable for patients having to wait for soo long. i was told to keep ringing up to see if there is a cancellation. the appointments are so rare i cannot see anyone cancelling. please sort this dept out.
Visited Vascular surgery on July 2022
Review titled West Middlesex University Hospital
Replied on 05 May 2023
Dear writer, Thank you for taking time to send us your feedback. I'm so sorry you have had to experience this. Please contact our PALS team at West Middlesex Hospital, to look into this for you and help you get an earlier appointment. PALS contact: chelwest.wmpals@nhs.net I hope all goes well. Kind regards, Camelia Patient Experience Co-ordinator
Provided by Care opinion
Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust