Westmorland General Hospital
Burton Rd, Kendal, Cumbria, LA9 7RGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic and caring
Rated 5 stars out of 5
by AIN - Posted on 06 May 2023
We attended with our daughter who had received a nasty cut to her forehead. We were seen very quickly, all staff were friendly, smiled at our daughter and helped put her at ease along the way. We were in the building a very short time in the end, with the whole process from booking in to discharge taking less than 2 hours. Very impressed, and would certainly recommend our friends should they have similar minor injuries to make use of the centre.
Visited Urgent Treatment Centre on April 2023
Review titled Westmorland General Hospital
Replied on 25 February 2025
Hi there, thank you for taking the time to leave us a review and apologies for our delayed response. We're really pleased to hear that you had a good experience at our hospital. We'll pass your kind words onto the teams involved, who we know will really appreciate them. Thank you again, and take care.
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Review titled Brilliant staff
Rated 5 stars out of 5
by Jessica - Posted on 19 April 2023
I recently had a visit to Westmorland general at the Endoscopy department. I would firstly like to say how lovely the staff are on the phone the day before my Sigmoidoscopy and wished me luck and put me at ease. Secondly, the staff at the hospital on the day were extremely lovely and again put me at ease, I really couldn’t fault it, thank you very much!
Visited Gastrointestinal and Liver services on April 2023
Review titled Westmorland General Hospital
Replied on 25 February 2025
Hi there, thank you for taking the time to leave us a review and apologies for our delayed response. We're really pleased to hear that you had a good experience at our hospital. We'll pass your kind words onto the teams involved, who we know will really appreciate them. Thank you again, and take care.
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Review titled Efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2023
All staff in this department were extremely efficient and I was attended to really quickly. Bloods and urine were checked and then an xray. The doctor explained everything to me as he went through each procedure and put me at my ease. Couldn't recommend him highly enough. Excellent service from NHS and staff at Westmoreland Urgent Treatment Department.
Visited Urgent Treatment Centre on April 2023
Review titled Westmorland General Hospital
Replied on 25 February 2025
Hi there, thank you for taking the time to leave us a review and apologies for our delayed response. We're really pleased to hear that you had a good experience at our hospital. We'll pass your kind words onto the teams involved, who we know will really appreciate them. Thank you again, and take care.
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2023
I took my mother in law to UTC She was was seen really quickly and had blood tests x rays etc. The staff were brilliant. They were efficient and extremely kind. Thank you to all the staff.
Visited Urgent Treatment Centre on April 2023
Review titled Westmorland General Hospital
Replied on 25 February 2025
Hi there, thank you for taking the time to leave us a review and apologies for our delayed response. We're really pleased to hear that you had a good experience at our hospital. We'll pass your kind words onto the teams involved, who we know will really appreciate them. Thank you again, and take care.
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Review titled Lovely staff, not too longer wait.
Rated 5 stars out of 5
by Sara - Posted on 15 March 2023
Was in and out within about an hour, I was glad of the service offered as I had an injury needing cleaning, dressing and a tetanus booster. Lovely staff & very professional.
Visited Urgent Treatment Centre on March 2023
Review titled Westmorland General Hospital
Replied on 25 February 2025
Hi there, thank you for taking the time to leave us a review and apologies for our delayed response. We're really pleased to hear that you had a good experience at our hospital. We'll pass your kind words onto the teams involved, who we know will really appreciate them. Thank you again, and take care.
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Review titled Friendly, helpful and professional staff
Rated 5 stars out of 5
by Janet Turner - Posted on 16 March 2023
I attended WGH today with blood pressure problems and during my time there the staff were so kind, caring and helpful. Thank you to all concerned, you're a great team and an asset to the area. I'm very grateful for all your help.
Visited Urgent Treatment Centre on March 2023
Review titled Westmorland General Hospital
Replied on 25 February 2025
Hi there, thank you for taking the time to leave us a review and apologies for our delayed response. We're really pleased to hear that you had a good experience at our hospital. We'll pass your kind words onto the teams involved, who we know will really appreciate them. Thank you again, and take care.
Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust