Weston General Hospital
Grange Road, Uphill, Weston-Super-Mare, Avon, BS23 4TQContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Weston General Hospital.
Reviews
-
Review titled Waiting times are really inappropriate
Rated 1 star out of 5
by Nos Llew-Blaidd - Posted on 30 November 2023
Arrived at 8 am when they opened got seen initially at about 5 past was told won’t be long then at 9 am my partner asked what was going on I was told there would be some time before I’m seen. Monitors state maximum of an hour wait, going on an hour and a half and I’m yet to be seen. Something needs to be done especially since someone with zero visible problems who arrived after me was just taken in. Shocking really
Visited Accident and emergency services on November 2023
Weston General Hospital has not yet replied.
-
Review titled Great experience
Rated 5 stars out of 5
by Sarah - Posted on 05 November 2023
I was sent into the Sdec (same day emergency care) department by 111 services. The care and treatment I received was fantastic. I got the right treatment I needed. While my partner and her little girl was really cared for in the waiting room. The staff were so friendly and caring they offered my partner and her daughter food and drinks while they waited. A very different experience to the usual a&e department.
Visited Don't know on November 2023
Weston General Hospital has not yet replied.
-
Review titled Superb Care
Rated 5 stars out of 5
by JOHN EVANS - Posted on 09 October 2023
Having over the past 3 weeks been a patient in Urology and A and E, I have to say what fantastic care I have recieved from everyone. I had a procedure in Urology as a day patient which went fine, same day discharge,everyone without exception, was very helpful, kind and utterly professional. I had cause to visit A and E on the 6th of October due to a slight complication following my surgery. A and E were straight on it and I had 3 lovely people from Urology to sort things out for me. Kept overnight in Knightstone who looked after me superbly. I cannot speak highly enough of the medical staff at WGH, brilliant, friendly, dedicated professionals. My only critisism is that the main telephone switchboard receptionists for the hospital could be less patronising and should be clear on department working hours. Just for your benefit, I can tell the time and Urology opens at 8am Monday to Friday !
Visited Accident and emergency services on October 2023
Weston General Hospital has not yet replied.
-
Review titled Surprise Appendicitis
Rated 5 stars out of 5
by Josh Hibbs - Posted on 27 October 2023
I wanted to write a quick message to say thank you to all the staff I interacted with in the last week when my Appendix decided it wanted to begin the early stages of trying to kill me. From A&E Triage to Surgery to Discharge, I was treated very well by everyone that spoke to me, except arguably the doctors/surgeons performing the push test on my appendix but I'll let them off. It was the first time I had general anaesthetic and really, any kind of surgery, so was quite daunting but everything went as well as it could I think. I understand the Knightstone Ward is quite new and was lucky enough to stay in there. I doubt you are on tripadvisor but I'd give a 5* review from my brief stay. Hopefully I won't need your services again but if I do, I know I'd be in good hands. Thank you.
Visited Gastrointestinal and Liver services on October 2023
Weston General Hospital has not yet replied.
-
Review titled Such caring staff
Rated 5 stars out of 5
by James, Catherine, and Evie - Posted on 13 September 2023
My wife and I took my baby daughter into A & E last night with a chest infection. Everyone was amazing, from the Ambulance service who told us we needed to go to hospital through to the all the staff in A & E. They were nothing but caring, helping to calm both baby and parents. Experiences like that give you confidence in both the healthcare service and humanity in general. Thank you.
Visited Accident and emergency services on September 2023
Weston General Hospital has not yet replied.
-
Review titled Rapid and caring treatment in A&E
Rated 5 stars out of 5
by Helen Macadam - Posted on 22 August 2023
I arrived at A&E this evening having fallen off my bike, with an hour they had triaged, x-rayed and treated me. The staff were so lovely and caring, I was really impressed with the service.
Visited Accident and emergency services on August 2023
Weston General Hospital has not yet replied.
-
Review titled A&E
Rated 5 stars out of 5
by Simon - Posted on 04 August 2023
I attended the A&E today, all of the staff were so helpful especially the doctor that treated me with such a high level of expertise care and attention to detail. Thank you so much for taking the time to help me when you are all so busy
Visited Accident and emergency services on August 2023
Weston General Hospital has not yet replied.
-
Review titled Professional practice
Rated 5 stars out of 5
by Samantha Sutton - Posted on 17 August 2023
Emergency day care assessment unit was very efficient and professional. Good care and felt very well looked after.. Thanks seem inadequate and they were fantastic .
Visited Urgent care centre on August 2023
Weston General Hospital has not yet replied.
-
Review titled Wonderful staff
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2023
The level of care I received during my visit to Steepholm ward was second to none. I can't praise the wonderful people who looked after me highly enough. Thank you everyone.
Visited General Surgery on July 2023
Weston General Hospital has not yet replied.
-
Review titled Exceptional Care
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2023
I received amazing care throughout my four day stay at WGH. Many thanks to Doctors, Ambulance Paramedics, and all staff on A&E and MAU. I couldn’t have received better care anywhere
Visited Accident and emergency services on July 2023
Weston General Hospital has not yet replied.
Information supplied by University Hospitals Bristol and Weston NHS Foundation Trust