Woodthorpe Hospital
Woodthorpe Hospital, 748 Mansfield Road, Woodthorpe, Nottingham, Nottinghamshire, NG5 3FZContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled lights on , but nobody at home ?
Rated 1 star out of 5
by Tim Lomas - Posted on 24 July 2024
I had a procedure booked with this hospital 4 months in advance, by their Urology consultant, Made the hour long journey yesterday through a very busy Nottingham arrived well in time only to be told by the receptionist that they didn't know anything about my operation , then on further investigation she said there was nobody there to carry it out and several other people had the same experience , apparently the consulants secretary was also unavailable or anybody else who could throw further light on the situation, This was despite me producing a letter from the hospital giving the date and time of the procedure , and only seven days previous I had a letter reminding me of the appointment ! on asking why nobody had taken the trouble to call or email me about this they simply said they didnt know, all I got was blank faces at the reception desk ,so I had to make the hour long journey home only with only a promise somebody would be in touch tomorrow to sort things out. Obviously nobody rang , so I rang up the hospital myself and after endless recorded messages and a endless wait I got to speak to somebody who then after another wait said there was no body available to talk to me at present and somebody would be in touch..again nobody has ever rung.. I know find myself that 6 months down the line I am no wiser about my condition and the hospital doesn't even know why the consultant doesnt attend or his secretary even call people ..I have had to make an appointment at my GP and start the ball rolling again as I cannot see this place helping me out at all, Just as an aside nobody has contacted me yet about any of this.. it seems to be a rudderless ship , in retrospect I am probably safer looking elsewhere for my medical needs..
Visited Urology on July 2024
Woodthorpe Hospital has not yet replied.
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Review titled Total knee replacement
Rated 5 stars out of 5
by Bob milnes - Posted on 02 May 2024
Admitted yesterday May1st for total left knee replacement from the start the experience was first class from the nurses, surgeon, anaesthetists, recovery, catering and physio cannot thank you all enough for the care and professionalism you showed
Visited Orthopaedics on May 2024
Review titled Woodthorpe Hospital
Replied on 11 May 2024
Bob Milnes, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Woodthorpe Hospital
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Review titled Total knee replacement
Rated 5 stars out of 5
by Kevin Broster - Posted on 01 April 2024
I had knee replacement surgery over the weekend upon arrival I was made to feel comfortable, my operation went well from the surgeons to the recovery team. I was then placed in my own room and the nurses looked after me and was always friendly, a special thanks to them all including the physio and wonderful catering staff. Thank you so much all of you for making my experience a good one, I can thoroughly recommend this hospital and staff. Kind regards Kevin.
Visited Orthopaedics on March 2024
Review titled Woodthorpe Hospital
Replied on 11 May 2024
Kevin Broster, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best Wishes
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Review titled Hospital experience
Rated 5 stars out of 5
by David Burton - Posted on 23 March 2024
From the moment i arrived at reception to book in for my Laparoscopic Cholecystectomy i received fantastic personal attention from my surgeon and all the various nursing staff. Post operation i was well looked after for my 24 hour stay and was given round the clock attention including meds and blood pressure measurements. I can highly recommend Woodthorpe Hospital Nottingham for their professionalism and patient care.
Visited General Surgery on March 2024
Review titled Woodthorpe Hospital
Replied on 11 May 2024
David Burton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Woodthorpe Hospital. Thank you for sharing your experience. Best Wishes
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Review titled Excellent Care
Rated 5 stars out of 5
by Kathleen Allen - Posted on 01 May 2024
My husband has had two hip replacements procedures at the hospital one in June 2023 and one in March 2024 ...we would like to say thank you for all the excellent care he received from his consultant,the doctors ,nurses and all the staff ..Wood Thorpe is a friendly and very well run hospital ...thank you.
Visited Orthopaedics on March 2024
Review titled Woodthorpe Hospital
Replied on 11 May 2024
Kathleen Allen, thank you for your kind words and this wonderful review! We are very happy to have provided your husband with such a positive experience! We hope to be of service to you again in the future. Best wishes, Woodthorpe Hospital
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Review titled First class experience
Rated 5 stars out of 5
by Deb Tyler - Posted on 24 February 2024
I had a total knee replacement on 21/2/24. Staff were wonderful and I was very well cared for in Ward 1, Room 12. This was my second operation at Woodthorpe under the NHS, and I would highly recommend it. First class treatment, thank you.
Visited Orthopaedics on February 2024
Review titled Woodthorpe Hospital
Replied on 11 May 2024
Hi Deb Tyler, thank you for taking the time to leave a review for us at Woodthorpe Hospital. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience again with us here. Best wishes, Woodthorpe Hospital
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Review titled Perfect treatment
Rated 5 stars out of 5
by wdhartley66@gmail.com - Posted on 04 January 2024
My visit was comfortable, the staff were absolutely 100% plus. Preoperative. was easy and straightforward, after op straight back to my room where the staff were very helpful and attentive,they were on hand at all times, the food was very good, nothing was too much for them. On day of release the physio. introduced me to crutches showing perfectly how to use them,on release the staff had all documents ready and return date. I would thoroughly recommend this hospital, truly 1 of the best I have attended.
Visited General Surgery on December 2023
Review titled Woodthorpe Hospital
Replied on 30 January 2024
Wdhartley66@gmail.com, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Review titled Be prepared for a wait if you're an NHS patient
Rated 2 stars out of 5
by Sara Davis - Posted on 10 October 2023
Had my 'Breath Test' back in mid August and it was confirmed on site that I had a problem, 6 weeks later I was still waiting for the Call from them to confirm, Still 2 weeks further on & still have not received the Prescription for treatment that was prescribed... this is not the first time I've had to wait for diagnosis from here.. Because I've been referred from the nhs they push you to the back of the queue and expect you to wait.. When you try to call you are meant to jump through hoops to try & speak to someone.. Meanwhile you're still in pain waiting... & Waiting.. & Waiting.. no doubt it will be another month before they actually think about issuing the prescription for the problem I've had for 2 years.. Shocking Service..
Visited Gastrointestinal and Liver services on August 2023
Review titled Woodthorpe Hospital
Replied on 12 October 2023
Dear Sara, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our phone system has recently undergone an update to ensure patients are able to get through to the right department however, I am sorry for the challenges you have faced in trying to get in touch with us. Please send me your details directly to laila.bahadur@ramsayhealth.co.uk and I will follow this up on your behalf. Kind Regards, Laila Bahadur, Quality& Governance Lead
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Review titled Good Treatmenr
Rated 5 stars out of 5
by Anonymous - Posted on 22 April 2023
I had a course of about 5 Physiotherapy sessions for a long-standing back problem, and they were very helpful and effective. Not everyone may know that it is possible to use these services as an outpatient, without being insured. I would certainly recommend this department for very pleasant and useful treatment.
Visited Orthopaedics on April 2023
Review titled Woodthorpe Hospital
Replied on 04 June 2023
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Your feedback has been shared with our physio team, who appreciate the time you have taken in sharing your experience! Kind Regards, Woodthorpe Hospital
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Review titled Perfect
Rated 5 stars out of 5
by Amin - Posted on 19 February 2023
I had shoulder problem and was referred by my GP. I had my consultation appointment in August and surgery was scheduled for 18th Feb. I went there at 7:30 and I was in the theatre in less than an hour. Everything went smoothly: post operative information, aftercare information, review and physio appointments.... Caring and kind people. Thanks to everyone at woodthorpe hospital. Kind regards Amin
Visited Orthopaedics on February 2023
Review titled Woodthorpe Hospital
Replied on 04 June 2023
Dear Amin, Thank you for taking the time to let us know how we did! Kind Regards, Woodthorpe Hospital
Information supplied by Ramsay Healthcare UK Operations Limited