Worthing Hospital
Lyndhurst Road, Worthing, West Sussex, BN11 2DHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Outstanding Care
Rated 5 stars out of 5
by Alex & Chiloe - Posted on 29 May 2024
We received the most wonderful care from the delivery team at Worthing hospital. We are so grateful for their kindness, diligence and professionalism. We were in the very safe hands of highly experienced and respected professionals. Thank you! Five stars
Visited Maternity services on May 2024
Review titled Worthing Hospital
Replied on 10 June 2024
First of all congratulations on the birth of your baby! It was lovely for us to read your comments about your care and the way the staff looked after you. Life must be pretty busy for you now so it is so kind of you to take the time to post onto this site, we really do appreciate it and we thank you very much.
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Review titled Outstanding care
Rated 5 stars out of 5
by Keith Bennett - Posted on 16 May 2024
My grandson had several severe injuries on admission the team and one senior nurse in particular went above and beyond to help him. He had a Brokem wrist, sprained thumb, deep laceration to knee and his braces had torn open his cheek and had become imbedded into his cheek. The care given to him was exemplary and the interaction between nurse and my grandson was amazing. I cannot express our thanks enough for how we were treated throughout the time we were there. Thank you to all the team involved and especially the young lady (doing her masters degree).
Visited Children's & Adolescent Services on May 2024
Review titled Worthing Hospital
Replied on 17 May 2024
Thank you for your lovely feedback following your grandson's recent experience within Worthing Hospitals Accident and Emergency department. We will ensure that the team receive your very kind feedback. Thank you
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Review titled Not sure
Rated 3 stars out of 5
by Anonymous - Posted on 05 April 2024
My appointment only lasted about 10 minutes and I felt the advise I was given was very minimal. The surgeon was very polite and listened to me when I explained I have been in a lot of pain with swelling and was admitted to A& E a while back with an infection. I am very concerned the infection might come back and was advised to massage my jaw with e45 cream! I explained I have been massaging my jaw and using a warm compresses but it hasn't helped. I feel I need a second opinion as I'm not happy with the consultation.
Visited Ear, Nose & Throat on April 2024
Review titled Worthing Hospital
Replied on 08 April 2024
Thank you for your feedback. Unfortunately your details are anonymous so we can't get in contact with you. Would you please email uhsussex.palsworthing@nhs.net who will look into your concern for you. They are available from 10.00am to 4.00pm, Monday-Friday.
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Review titled Worse service A&E
by Anonymous - Posted on 02 May 2024
I took my husband on 30/04/24 at 2:30 pm waited over 7 hours and had been told at 9 pm no doctor to see any patients, go back home. And when asked to give blood test result she said it was all clear but sent to our go he had increased white cell so got an infection in his body. Why they lied to us . And did not give ECG report at all. They are horrible nhs staff at Wirthing hospital. Hope I don’t have to go there in rest of my life. My husband is still in a lot of pain . Seen GP yesterday she has referred to endoscopy. Hope they do it soon. Now days we have to die with out any treatment and f wait for NHS.
Visited Accident and emergency services on April 2024
Review titled Worthing Hospital
Replied on 10 May 2024
Thank you for your feedback. Unfortunately your details are anonymous so we can't get in contact with you. Would you please email uhsussex.palsworthing@nhs.net who will look into your concern for you. They are available from 10.00am to 4.00pm, Monday-Friday.
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Review titled Not a good service
Rated 2 stars out of 5
by Anonymous - Posted on 13 April 2024
Went in with chest pains (angina proven on ECG by paramedics) left in main A&E waiting room for 3.5 hrs. Kept being told “there is one person before you” ended up leaving as chest pain had warn off, but later reoccurred at home.
Visited Accident and emergency services on April 2024
Review titled Worthing Hospital
Replied on 24 April 2024
Dear Patient Thank you for your feedback. We are sorry that you are not happy with the service at our Trust. As this site is anonymous we cannot investigate or explain in more detail. Therefore please contact our Patient Advice & Liaison Service (PALS) on 01903 285032 or email uhsussex.palsworthing@nhs.net so that we can investigate your situation. We look forward to hearing from you. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Amazing people ❤️
Rated 5 stars out of 5
by Susie Leaker - Posted on 07 April 2024
I had a awkward fall The staff were wonderful. I love my NHS and especially Worthing Hospital. Thank you for supporting me and helping me. As always you are always their for me. I love you all and respect you. 🙏
Visited Accident and emergency services on April 2024
Review titled Worthing Hospital
Replied on 08 April 2024
Thank you for your lovely feedback of how helpful our colleagues were following your fall. We hope you are feeling better soon.
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Review titled Excellent.
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2024
Arrived in A&E early . From the receptionist to all the professional staff my husband saw, he had excellent care. In and out in two hours, amazing service. Everyone was very friendly and kind. Cannot fault the system.
Visited Accident and emergency services on March 2024
Review titled Worthing Hospital
Replied on 13 March 2024
Thank you for your lovely feedback following your recent visit to Worthing Hospitals A&E department, we will have the pleasure in sharing your feedback with the team who will be delighted to receive this from you.
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Review titled Exemplary care
Rated 5 stars out of 5
by Mark - Posted on 18 March 2024
This hospital staff went above and beyond, the care was professional and friendly, from entry to discharge I can't mention names but they were all great and made good teamwork, well done
Visited Accident and emergency services on March 2024
Review titled Worthing Hospital
Replied on 19 March 2024
Dear Mark, Thank you for your lovely feedback following your recent experience at Worthing Hospital, we are very pleased to hear that you had a brilliant experience.
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Review titled Superb Care
Rated 5 stars out of 5
by Heather Lewis - Posted on 19 March 2024
From the moment my husband arrived in A&E last week, he has received superb care from all members of the team. Discharged today - glad to be home but also thankful for the NHS and, on this occasion, Worthing Hospital in particular.
Visited Cardiology on March 2024
Review titled Worthing Hospital
Replied on 20 March 2024
Dear Heather Thank you for your post and your kind words. I am glad to hear that your husband is now home. I will pass on your lovely response to the A&E team and I know how much this will mean to them. Thank you for taking the time to contact us this does mean such a lot. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Calm, thorough and reassuring
Rated 5 stars out of 5
by Anonymous - Posted on 09 March 2024
We had to visit Children’s A and E yesterday with our son. It was very busy and we had a bit of a wait but the service was amazing. The lady dr we saw was just so lovely and friendly, still smiling and joking even though it was clear they were very busy. Her care was so reassuring for us as parents, with various tests and obs sorted promptly with such kindness and compassion. Once she had discharged us we went away feeling so much reassurance and confident of what to do if we needed help again.
Visited Accident and emergency services on March 2024
Review titled Worthing Hospital
Replied on 13 March 2024
Thank you for your lovely feedback we will ensure is passed on to our A&E team, who will very much appreciate receiving this.
Information supplied by University Hospitals Sussex NHS Foundation Trust