Worthing Hospital
Lyndhurst Road, Worthing, West Sussex, BN11 2DHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Worse service A&E
by Anonymous - Posted on 02 May 2024
I took my husband on 30/04/24 at 2:30 pm waited over 7 hours and had been told at 9 pm no doctor to see any patients, go back home. And when asked to give blood test result she said it was all clear but sent to our go he had increased white cell so got an infection in his body. Why they lied to us . And did not give ECG report at all. They are horrible nhs staff at Wirthing hospital. Hope I don’t have to go there in rest of my life. My husband is still in a lot of pain . Seen GP yesterday she has referred to endoscopy. Hope they do it soon. Now days we have to die with out any treatment and f wait for NHS.
Visited Accident and emergency services on April 2024
Review titled Worthing Hospital
Replied on 10 May 2024
Thank you for your feedback. Unfortunately your details are anonymous so we can't get in contact with you. Would you please email uhsussex.palsworthing@nhs.net who will look into your concern for you. They are available from 10.00am to 4.00pm, Monday-Friday.
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Review titled Not a good service
Rated 2 stars out of 5
by Anonymous - Posted on 13 April 2024
Went in with chest pains (angina proven on ECG by paramedics) left in main A&E waiting room for 3.5 hrs. Kept being told “there is one person before you” ended up leaving as chest pain had warn off, but later reoccurred at home.
Visited Accident and emergency services on April 2024
Review titled Worthing Hospital
Replied on 24 April 2024
Dear Patient Thank you for your feedback. We are sorry that you are not happy with the service at our Trust. As this site is anonymous we cannot investigate or explain in more detail. Therefore please contact our Patient Advice & Liaison Service (PALS) on 01903 285032 or email uhsussex.palsworthing@nhs.net so that we can investigate your situation. We look forward to hearing from you. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Amazing people ❤️
Rated 5 stars out of 5
by Susie Leaker - Posted on 07 April 2024
I had a awkward fall The staff were wonderful. I love my NHS and especially Worthing Hospital. Thank you for supporting me and helping me. As always you are always their for me. I love you all and respect you. 🙏
Visited Accident and emergency services on April 2024
Review titled Worthing Hospital
Replied on 08 April 2024
Thank you for your lovely feedback of how helpful our colleagues were following your fall. We hope you are feeling better soon.
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Review titled Excellent.
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2024
Arrived in A&E early . From the receptionist to all the professional staff my husband saw, he had excellent care. In and out in two hours, amazing service. Everyone was very friendly and kind. Cannot fault the system.
Visited Accident and emergency services on March 2024
Review titled Worthing Hospital
Replied on 13 March 2024
Thank you for your lovely feedback following your recent visit to Worthing Hospitals A&E department, we will have the pleasure in sharing your feedback with the team who will be delighted to receive this from you.
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Review titled Exemplary care
Rated 5 stars out of 5
by Mark - Posted on 18 March 2024
This hospital staff went above and beyond, the care was professional and friendly, from entry to discharge I can't mention names but they were all great and made good teamwork, well done
Visited Accident and emergency services on March 2024
Review titled Worthing Hospital
Replied on 19 March 2024
Dear Mark, Thank you for your lovely feedback following your recent experience at Worthing Hospital, we are very pleased to hear that you had a brilliant experience.
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Review titled Superb Care
Rated 5 stars out of 5
by Heather Lewis - Posted on 19 March 2024
From the moment my husband arrived in A&E last week, he has received superb care from all members of the team. Discharged today - glad to be home but also thankful for the NHS and, on this occasion, Worthing Hospital in particular.
Visited Cardiology on March 2024
Review titled Worthing Hospital
Replied on 20 March 2024
Dear Heather Thank you for your post and your kind words. I am glad to hear that your husband is now home. I will pass on your lovely response to the A&E team and I know how much this will mean to them. Thank you for taking the time to contact us this does mean such a lot. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Calm, thorough and reassuring
Rated 5 stars out of 5
by Anonymous - Posted on 09 March 2024
We had to visit Children’s A and E yesterday with our son. It was very busy and we had a bit of a wait but the service was amazing. The lady dr we saw was just so lovely and friendly, still smiling and joking even though it was clear they were very busy. Her care was so reassuring for us as parents, with various tests and obs sorted promptly with such kindness and compassion. Once she had discharged us we went away feeling so much reassurance and confident of what to do if we needed help again.
Visited Accident and emergency services on March 2024
Review titled Worthing Hospital
Replied on 13 March 2024
Thank you for your lovely feedback we will ensure is passed on to our A&E team, who will very much appreciate receiving this.
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Review titled I'm here in ambulance bed, to be slagged off for being I'll!!!
Rated 1 star out of 5
by Anonymous - Posted on 11 March 2024
I arrived to the hospital by ambulance, I am younger than the OAP age and in my late 30s, I unfortunately have a heart condition, which sparked off a very bad experience at home to which 1st response was with me until the paramedics arrived, total 5 people to help me as I was seriously unwell. Unfortunately my GP prescribed a drug that should never of been prescribed as it was contradicting the other drugs I was on (legal prescribed) which at home caused me to pass out, throw up and be dizzy throughout the whole day, best thing as per paramedics, if I continued to take this I could of gone intl cardiac arrest. So that's the breakdown! I arrived and was sitting in the hallway facing the A&E team at the hospital, bare in mind my notes where just given to them, now let me remind the A&E team, I could hear you slagging me off, I could hear everything you said but little did you know once I saw the doctor, he said the same thing do not take this medication it with everything else could of killed you. I was in a bed with a high blood pressure for me, and told to get out of the bed and sit in a chair, bare in mind I told the paramedics my head is lightheaded etc the same I felt at home before I passed out, but hey the A&E staff wanted to say "he does know this is a hospital" the lack of compassion from the staff was a disgrace!! Be ashamed of yourselfs it was only the day staff who finished at 8pm. The evening staff where lovely and friendly, the doctor was excellent and apologised I was sent to the waiting room as I should of been seen straight away, (again cheers to the day staff, for putting me in a bad condition)
Visited Accident and emergency services on March 2024
Review titled Worthing Hospital
Replied on 19 March 2024
Thank you for your feedback. Unfortunately your details are anonymous so we can't get in contact with you. Would you please call our Patient Advice and Liaison Service on 01903 285032 or email uhsussex.palsworthing@nhs.net who will look into your concern for you. They are available from 10.00am to 4.00pm, Monday-Friday.
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Review titled Neglect and mismanagement
Rated 1 star out of 5
by Anonymous - Posted on 23 March 2024
My father was left to slowly waste away, unable to eat or drink, and was even discharged in this state before having to be re-admitted. When eventually he had surgery he is now so weak that he is not recovering. He is still very poorly and we are being told this level of pain over a week after the operation is normal. Not being able to eat is not normal.
Visited Gastrointestinal and Liver services on February 2024
Review titled Worthing Hospital
Replied on 26 March 2024
Thank you for your feedback. We are sorry that you are not happy with the service at our Trust. As this site is anonymous we cannot investigate or explain in more detail. Therefore please contact our Patient Advice & Liaison Service (PALS) via their email address: uhsussex.palsworthing@nhs.net so that we can investigate your situation. We look forward to hearing from you.
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Review titled Superb
Rated 1 star out of 5
by Anonymous - Posted on 05 February 2024
I attended the t i a clinic for a follow up appointment and the treatment I received was outstanding. I was listened to attentively and everything was thoroughly discussed and explained. Very very reassuring. Can't speak highly enough of the experience
Visited Stroke on February 2024
Review titled Worthing Hospital
Replied on 14 February 2024
thank you for your lovely feedback, we will have the pleasure in passing this to the team who i am sure will be very pleased to receive this from you. Thank you
Information supplied by University Hospitals Sussex NHS Foundation Trust