Worthing Hospital
Lyndhurst Road, Worthing, West Sussex, BN11 2DHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent Dept
Rated 5 stars out of 5
by Mrs Angela Brennan - Posted on 20 October 2023
I went in to have an angiogram done. Everything was explained to me very clearly making me feel less nervous about the procedure. All of the staff looked after me very well making my short stay a pleasant one. Angela Brennan.
Visited Cardiology on October 2023
Review titled Worthing Hospital
Replied on 24 October 2023
Dear Mrs Brennan Thank you for your lovely post. It was good to hear that you had a full explanation which made you feel less nervous. It was also good to hear that staff looked after you so well. I will share with the team and I know how much they appreciate your kind words. I hope you are recovering well. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Great Treatment
Rated 5 stars out of 5
by Gordon Lowes - Posted on 24 October 2023
on Monday the 23rd of October 2023, attended the Cardiology Department to have a Pacemaker fitted. I received excellent treatment from all the staff members. The entire process was explained step by step which was very reassuring. I would like to offer my thanks to the entire team for their high level of professionalism. I always felt that I was in very capable hands.
Visited Cardiology on October 2023
Review titled Worthing Hospital
Replied on 30 October 2023
Dear Mr Lowes Thank you for your lovely post. It was good to hear that you received excellent treatment from all staff. I am glad that the process was explained and reassuring. As you say good to be in capable hands. I will share your email with the cardiology team and I know how much your kind words will mean to them. Compliments are always appreciated. I hope you are recovering well. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Great patient care
Rated 5 stars out of 5
by Stephen Pearce - Posted on 11 November 2023
In the 3 years I have been visiting this hospital my treatment has been exceptional. Always seen on time with courtesey and friendliness. Gtreat credit to you all.
Visited Cardiology on October 2023
Review titled Worthing Hospital
Replied on 13 November 2023
Dear Mr Pearce Thank you for your lovely post. It is good to read that when visiting the hospital that your treatment has been exceptional and people treat you will courtesy and are friendly. Thank you for taking the time in sharing this with us, it really does mean a lot. Jo Yearsley Patient Engagement and Liaison Manager
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Review titled Quick Treatment
Rated 5 stars out of 5
by Suzi Nash - Posted on 04 September 2023
I went in on Sunday at 18.30 and was home by 20.30 after getting cellulitis from mosquito bites. I was seen and discharged with antibiotics very quickly. Well done Worthing A&E
Visited Accident and emergency services on September 2023
Review titled Worthing Hospital
Replied on 06 September 2023
What a lovely post, thank you so much. I hope you are feeling better now and thank you once again for taking the time to give us this feedback, it means such a lot
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Review titled Enhanced Surgery Care Unit are wonderful
Rated 4 stars out of 5
by Anonymous - Posted on 15 September 2023
I have come home today after a few days on the Enhanced Surgery ward. I hope you Trust senior managers know just how lucky you are to have this nursing team. Every one of them have shown professional, yet personable, compassionate care. Much needed after an emergency appendix removal! There was a very high maintenance patient on my ward and not once did they get cross with them. Just a wonderful bunch of very hardworking, dedicated nurses.
Visited Emergency Abdominal Surgery on September 2023
Review titled Worthing Hospital
Replied on 11 October 2023
Dear Patient Thank you for your post and what a wonderful one to read. I know the unit will be delighted to read what a difference every member of the team made for your time in the hospital. This will also be shared with the senior managers of the unit as well. I hope you are recovering well at home. Thank you once again Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Fast, friendly and efficient service
Rated 5 stars out of 5
by Alan Ball - Posted on 22 September 2023
On a day of strike action, I was requested by my Doctor's surgery to attend A & E for a possible Achilles tendon tear. From registering at the reception, to completion with me leaving in a taxi with a boot and crutches in tow, was just over three hours. This was quite something when you consider that a blood test (followed by results) was required in this process. At all times, I felt that the doctor and nurses were not only totally professional but expedited what was required in what , to me, was quite an incredible time scale. Thank you all.
Visited Accident and emergency services on September 2023
Review titled Worthing Hospital
Replied on 04 October 2023
Dear Alan Thank you for your lovely post. It was good to read that we looked after you so well and your experience was professional and quite quick. I will share with the Emergency Department your lovely comments. We appreciate the time you have taking in contacting us. With best wishes for your recovery Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled First class service from all the team
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2023
Was admitted having fractured my left leg, was met with kindness and professional staff. Nothing was too much trouble. The food choice was amazing. Thank you so much for the care I received from such a wonderful team.
Visited Orthopaedics on September 2023
Review titled Worthing Hospital
Replied on 26 October 2023
Dear Patient Thank you for your lovely post. It was good to hear that when you came to the hospital that you were met with kind and professional staff and that nothing was too much trouble. It is very kind of you to take the time in letting us know how much staff meant to you and your care. I hope you are recovering well. Jo Yearsley, Patient Engagement and Experience Manager
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Review titled Endoscopy review
Rated 5 stars out of 5
by Richard Inwood - Posted on 08 August 2023
I attended Endoscopy yesterday for a gastro investigation. I was treated with great care and respect by all the staff and felt I was being cared for in the unit. The procedure was explained to me at the start and the staff made time for my questions both in preparation and during the procedure. After I was in the recovery room I was given great care. This is a well run and caring department.
Visited Diagnostic Endoscopy on August 2023
Review titled Worthing Hospital
Replied on 09 August 2023
Dear Mr Inwood, Thank you for your lovely post. It was a delight to read that we looked after you so well and your experience was so good. We hope you are making a good recovery from your procedure and thank you once again for your comment, we all really appreciate it.
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Review titled First Rate Care in Cardiology
Rated 5 stars out of 5
by Roger Allingham - Posted on 22 August 2023
Having experienced an heart attack on Sunday I was admitted, reviewed, cared for initially on Majors, A & E and transferred to the Cardiac unit before receiving a stent in the angioplasty facility. At every juncture I was treated with dignity, real compassion and a high level of expertise. The process was explained in sufficient detail that I felt informed but not overwhelmed. The nurses on Courtlands Ward did their utmost to make the experience as comfortable and accessible as possible. I felt, after the procedure and through to my discharge, that I was important, cared for and the staff worked tirelessly throughout. Huge thanks to all who made my stay such a satisfying experience. Roger
Visited Cardiology on August 2023
Review titled Worthing Hospital
Replied on 23 August 2023
Dear Mr Allingham Thank you for your lovely post. It was a delight to read that we looked after you so well and your experience was so good. We hope you are making a good recovery from your procedure and thank you once again for your comment, we all really appreciate it. It will be my pleasure to share with the teams Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Exemplary care
Rated 5 stars out of 5
by Kim Protheroe - Posted on 03 August 2023
My brother & I spent a day in A&E with our elderly mother who was very poorly. We cannot speak highly enough of the care shown to both her and us throughout the time we were there by all staff, both medical and non-medical. We were kept informed at every stage of the content and results of various tests as the day progressed, and members of both the surgical and medical teams took the time to make sure we knew what was going on and communicated extremely clearly, sympathetically and non-patronisingly. At all times, nurses and HCAs were also attentive and caring. We were in the resuscitation unit for most of the day, then transferred to Zone B of the Emergency Floor. As well as the exemplary care and great communications displayed throughout the day, we were also very impressed with the clean and bright surrounds, and general air of capability and calm throughout. All of this combined to make what was a very difficult day for us all as good an experience as possible. Big thanks and appreciation to all staff on duty that day.
Visited Accident and emergency services on August 2023
Review titled Worthing Hospital
Replied on 08 August 2023
Dear Kim Thank you for your lovely post. It was heart warming to read that we looked after your mum so well in the Emergency Department and on the Emergency Floor. It was good to hear that mums care was good and the communication as well, which always makes a difference. I will share with both areas so they can share with all staff at their daily meetings We hope that your mum is making a good recovery at home. Thank you once again for your comments, we all really appreciate it. Jo Yearsley, Patient Engagement and Liaison Manager
Information supplied by University Hospitals Sussex NHS Foundation Trust