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Yeovil District Hospital

Higher Kingston, Yeovil, Somerset, BA21 4AT

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Yeovil District Hospital.


Reviews

Displaying 1 to 10 of 63

  1. Review titled Brilliant Staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 July 2024

    I am very pleased with my experience of Yeovil A and E department yesterday. It was extremely busy and the waiting room was constantly full but all the staff were helpful, calm and professional and gave the best care under extreme pressure all whilst wearing a smile.

    Visited Accident and emergency services on July 2024

    Report as unsuitable

    Yeovil District Hospital has not yet replied.


  2. Review titled Professional, supportive care

    Rated 5 stars out of 5

    by Anonymous - Posted on 05 June 2024

    My husband was taken to Yeovil A & E after a cardiac incident. We arrived by ambulance around 3am and were placed in a private bay in that department. Over the next 7 hours, nurses and doctors worked and communicated efficiently, explaining what they were doing, what tests were being run, what we were waiting for and checking on his condition frequently. Their care extended to offering us coffee or tea and later, breakfast. The information put us at ease during a frightening time and their kindness was soothing. After receiving an “all clear”, we were encouraged to return if symptoms reoccurred.

    Visited Accident and emergency services on June 2024

    Report as unsuitable

    Yeovil District Hospital has not yet replied.


  3. Review titled 12.5 hour wait before treatment

    Rated 1 star out of 5

    by Anonymous - Posted on 19 June 2024

    Waited twelve and a half hours before being treated for a potentially life threatening condition after being referred there by my GP. Totally unacceptable.

    Visited Accident and emergency services on June 2024

    Report as unsuitable

    Yeovil District Hospital has not yet replied.


  4. Review titled Colonoscopy

    Rated 5 stars out of 5

    by Linda - Posted on 11 May 2024

    I had to have a colonoscopy and I need to convey how amazing the staff are. Everyone was so caring and made me feel at ease through the whole procedure. Thank you.

    Visited Don't know on May 2024

    Report as unsuitable

    Yeovil District Hospital has not yet replied.


  5. Review titled Rubbish

    Rated 1 star out of 5

    by Kye - Posted on 11 May 2024

    Left in A&E for 4 hours in absolute agony with only some paracetamol which I told them paracetamol wasn't having only effect on the pain when I was having my triage.

    Visited Accident and emergency services on May 2024

    Report as unsuitable

    Yeovil District Hospital has not yet replied.


  6. Review titled Wonderful staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 May 2024

    I’m a student paramedic and went to pick up a ICU patient for a transfer to another hospital. Having never been to Yeovil hospital before I had no idea what it was like. I’ve never met such wonderful staff, all of the staff on the patients ward knew their name and individually said goodbye. It was so nice to see how caring everyone on the ward was.

    Visited Intensive Care on May 2024

    Report as unsuitable

    Yeovil District Hospital has not yet replied.


  7. Review titled Brilliant A&E Experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 10 April 2024

    I attended Yeovil A&E and cannot fault the service received. I was seen quickly, treated with kindness and politeness at all times. The staff were exceptional and overall made a stressful and frightening experience as good as it could be.

    Visited Accident and emergency services on April 2024

    Report as unsuitable

    Yeovil District Hospital has not yet replied.


  8. Review titled Cannula left in situ

    Rated 1 star out of 5

    by Phillips Rob - Posted on 05 April 2024

    Having spent a fruitless 7 hours in Yeovil ACU today (referred for a liver scan by GPs but not given one) my 90 year old dementia cancer and Af diagnosed mother was sent home to my care with a cannula still in her arm. Noted when we got home and I went to GPs to get it removed.

    Visited Accident and emergency services on April 2024

    Report as unsuitable

    Yeovil District Hospital has not yet replied.


  9. Review titled AEC - designed to be worse than A and E (but better metrics)

    Rated 1 star out of 5

    by Phillips Rob - Posted on 05 April 2024

    Currently sitting in ACE having had my 90’year old mother referred here via our excellent GPs for an urgent liver scan as bloods and skin colour indicate severe liver failure. Triage happened and as she is deemed stable we are now in our 3 rd hour with no updates unless I dare to approach a very tetchy nurse. Apparently not awaiting a liver scan as advised by GPs but awaiting a consultant when one is free. She’s AF, severe dementia, breast cancer and I can’t even leave her to get her some food. ACE is clearly a weak and lazy way to get A&E quiet.

    Visited Accident and emergency services on April 2024

    Report as unsuitable

    Yeovil District Hospital has not yet replied.


  10. Review titled Very poor communicate

    Rated 1 star out of 5

    by Les Phillips - Posted on 12 April 2024

    I spent 7 days on a bed in a corridor where staff are up and down which is not suitable in eau. I finally got on a ward and another 3 weeks before I got the tests on my heart and lungs. The staff are amazing but the way the actual system is ringing is useless. I was given different information about my diagnosis from so many different doctors which is confusing at the best. When I finally got to be discharged I spent 3 and half hours in the discharge lounge waiting for my medication which just about finished an awful time in Yeovil hospital. I will confirm that the staff everywhere in Yeovil hospital are tremendous and do an excellent job in very difficult conditions

    Visited Don't know on April 2024

    Report as unsuitable

    Yeovil District Hospital has not yet replied.




Information supplied by Yeovil District Hospital NHS Foundation Trust