Yeovil District Hospital
Higher Kingston, Yeovil, Somerset, BA21 4ATContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Lovely receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 15 July 2022
I visited A&E with my son on Monday 11th July in the morning and have to say we greeted by a lovely receptionist. My son was in a great deal of soon and she did her upmost best to get him seen promptly.
Visited Accident and emergency services on July 2022
Yeovil District Hospital has not yet replied.
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Review titled Great A&E department
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2022
Sadly I had to attend A&E yesterday evening as I had broken my ankle. I would like to say how well I was cared for during my 2 hours there, the staff were all exemplary and explained everything to me at every stage of my treatment. Frequently we hear all the negative comments about the NHS on the news but I feel we are so lucky to have a great hospital in Yeovil.
Visited Accident and emergency services on July 2022
Review titled Yeovil District Hospital
Replied on 02 August 2022
Thank you for taking the time to compliment the care you received in the Emergency Department at Yeovil District Hospital. Your comments have been passed on to the staff involved in your, who will be very encouraged to receive them. We wish you a speedy recovery! Kind regards, Georgia, Patient Experience Team
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Review titled looked after
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2022
treatment at Yeatman, everyone kind and supportive, everything explained, nervous patient but everyone understanding.
Visited Ophthalmology on July 2022
Review titled Yeovil District Hospital
Replied on 01 August 2022
Thank you for taking the time to compliment the care you received at the Yeatman Hospital. Your kind comments have been passed on to the staff there, who will be encouraged to receive them. Kind regards, Georgia, Patient Experience Team
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Review titled Outstanding treatment - thank you
Rated 5 stars out of 5
by Catherine B - Posted on 16 August 2022
The treatment I received in late July 2022 at Yeovil District Hospital was outstanding. I was admitted to Ward SevenA with appendicitis. Every single person that I encountered - whether porter, nurse, health care assistant, housekeeping, doctor, radiographer, admin, surgeon - was kind, caring, humane and professional. I have never had a hospital experience like it. I feel quite emotional just thinking about how wonderful everyone was, and want to thank each of them from the bottom of my heart. Previously (in different hospitals) I have had varied experiences which have left me quite fearful of hospitals. Yeovil District Hospital has banished that fear in one single experience. I feel uplifted and so incredibly grateful for the care and kindness that I received. People from all around the world worked together to fix me. They somehow coordinated into an amazing mind-boggling operation of sorting everything out. It blew my mind and makes me burst with pride at our National Health Service. People appeared by my bedside to administer drugs, change sheets, monitor my body, explain surgery, take blood, bring food, make tea, clean, talk physio, bring medicine, help me wash, and get me home. And most of all, every thing that every person did was done with kindness, clarity and calmness. I cannot emphasise enough what a difference this makes. The surgical team took the time to explain what was happening at each stage when my op was delayed due to other emergencies, and to carefully explain what would be happening during the op, and did so with such warmth and good cheer that it completely blew away my previous unhappy experiences of surgery. All the staff that cared for me on the ward were calm, kind, gentle and diligent, and utterly humane & professional. I never felt I was just another patient, or a burden or hindrance (as I have felt in other hospital experiences). They were all lovely people, and despite working flat out they had always had a smile and good humour when needed. Special thanks to the lovely people who held my hand in the recovery room when everything was weird. I was frightened and you made it all ok. I returned a week later for a scan and had equally wonderful treatment - warmth & friendliness made me feel at ease and took all my fears away. Everything about my experience at Yeovil District Hospital makes my heart sing with pride for our National Health Service. I hope that this message is conveyed to all the staff who work so very hard under such extreme pressure. Thank you so much.
Visited Emergency Abdominal Surgery on July 2022
Yeovil District Hospital has not yet replied.
Information supplied by Yeovil District Hospital NHS Foundation Trust