About Health
Fusion House, Evolution Park, Blackburn, Lancashire, BB1 2FDPatient ratings and reviews
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Reviews
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Review titled Professional, excellent service
Rated 5 stars out of 5
by Piano Sue - Posted on 09 July 2024
Prompt service and a very professional set up. Lovely helpful, friendly staff who made you feel comfortable and at ease. Painless procedure carried out with care and efficiency.
Visited July 2024
Review titled About Health
Replied on 09 July 2024
Dear Sue Piano, Thank you for your feedback, we are always pleased to receive feedback, whether it is good or bad to help us to improve our service. We will share the staff feedback with those involved where we are able to identify the staff members from your comments. Clinical Governance Lead - About Health
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Review titled 5 star Nurses!
Rated 4 stars out of 5
by Allan Watson - Posted on 10 July 2024
2 minor biopsies carried out very efficiently and professionally at Brownley Green Health Centre, Benchill on 10 July. Many thanks to both nurses.
Visited July 2024
Review titled About Health
Replied on 11 July 2024
Dear Allan Watson, Thank you for your feedback, we are always pleased to receive feedback, whether it is good or bad to help us to improve our service. We will share the staff feedback with those involved where we are able to identify the staff members from your comments. Clinical Governance Lead - About Health
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 10 July 2024
A minor surgical procedure today at Brownley Green health centre- the team were lovely, friendly and caring. Brilliant care, listened and answered questions and made me feel very comfortable. Thank you!
Visited July 2024
Review titled About Health
Replied on 11 July 2024
Dear patient, Thank you for your feedback, we are always pleased to receive feedback, whether it is good or bad to help us to improve our service. We will share the staff feedback with those involved where we are able to identify the staff members from your comments. Clinical Governance Lead - About Health
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Review titled Brownley Rd Cyst Removal
Rated 5 stars out of 5
by G Fletcher - Posted on 15 May 2024
Both nurses were very reassuring and clearly explained the procedure for a cyst removal. The process and the immediate aftercare was painless and professional.
Visited May 2024
Review titled About Health
Replied on 20 May 2024
Dear G Fletcher, Thank you for your feedback, we are always pleased to receive feedback, whether it is good or bad to help us to improve our service. We will share the staff feedback with those involved where we are able to identify the staff members from your comments. Clinical Governance Lead - About Health
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Review titled Positive experience
Rated 5 stars out of 5
by Graham - Posted on 05 April 2024
I was booked in for a biopsy, Everything to be done was carefully explained and the procedure carried out professional, calmly and pleasantly. Both operatives made me feel completely at ease.
Visited April 2024
Review titled About Health
Replied on 05 April 2024
Dear Graham, Thank you for your feedback, we are always pleased to receive feedback, whether it is good or bad to help us to improve our service. We will share the staff feedback with those involved where we are able to identify the staff members from your comments. Clinical Governance Lead - About Health
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Review titled Brilliant Service
Rated 5 stars out of 5
by D Massey - Posted on 19 April 2024
I had 2 cyst removed from the top of my head, I was treated with great care and the nurses talked through with me what they were doing, they even made me a cup of tea afterwards
Visited April 2024
Review titled About Health
Replied on 22 April 2024
Dear patient, Thank you for your feedback, we are always pleased to receive feedback, whether it is good or bad to help us to improve our service. We will share the staff feedback with those involved where we are able to identify the staff members from your comments. Clinical Governance Lead - About Health
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Review titled Fantastic service
Rated 5 stars out of 5
by Brownley Green - Posted on 03 April 2024
Had minor procedure at Brownley Green dermatology department. Done in no time and the staff were fantastic
Visited April 2024
Review titled About Health
Replied on 05 April 2024
Dear patient, Thank you for your feedback, we are always pleased to receive feedback, whether it is good or bad to help us to improve our service. We will share the staff feedback with those involved where we are able to identify the staff members from your comments. Clinical Governance Lead - About Health
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Review titled A very good experience
Rated 5 stars out of 5
by Hilary Ann - Posted on 25 March 2024
Very good experience procedure carried with efficiency and consideration, had a good rapport with the staff who provided the 3 Bioposys treatment on my forehead .
Visited March 2024
Review titled About Health
Replied on 27 March 2024
Dear Hilary, Thank you for your feedback, we are always pleased to receive feedback, whether it is good or bad to help us to improve our service. We will share the feedback with those involved where we are able to identify the staff members from your comments. Clinical Governance Lead - About Health
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Review titled Impressed with service
Rated 5 stars out of 5
by Anonymous - Posted on 29 February 2024
I attended Brownley Green Primary Care Centre for minor dermatological surgery. The two nurses who looked after me were very professional, explained clearly what the procedure entailed and made me feel totally at ease. I felt very little discomfort both during and after the surgery and would not hesitate to recommend the service to others. Well done NHS!
Visited February 2024
Review titled About Health
Replied on 07 March 2024
Thank you for your feedback, we are always pleased to receive feedback, whether it is good or bad to help us to improve our service. We will share the staff feedback with those involved where we are able to identify the staff members from your comments. Clinical Governance Lead - About Health
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Review titled Wonderful service
Rated 5 stars out of 5
by fiona - Posted on 19 February 2024
I attended a clinic this morning to have a mole removed and the 2 nurses were amazing! So reassuring and caring making sure I fully understood the procedure and talked through exactly what would happen and how to recieve aftercare.I felt totally confident in their care. The appointment was on time and lasted 30 minutes. Very pleased with the care and professionalism.
Visited February 2024
Review titled About Health
Replied on 21 February 2024
Dear Fiona, Thank you for your feedback, we are always pleased to receive feedback, whether it is good or bad to help us to improve our service. We will share the staff feedback with those involved where we are able to identify the staff members from your comments. Clinical Governance Lead - About Health