Ascenti
Carnac House, Carnac Court, Cams Hall Estate, Fareham, Hampshire, PO16 8UZPatient ratings and reviews
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Reviews
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Review titled Review
Rated 3 stars out of 5
by David - Posted on 06 January 2024
Physiotherapist was interested and helpful, time span between appointments was extensive, app on phone was OK.
Visited November 2023
Review titled Ascenti
Replied on 09 February 2024
Hi David Thanks for letting us know your feedback. We're glad that your physiotherapist helped with your condition and that you used our app to aid your recovery. Sorry to hear about the wait in between your appointments. Kind regards Laura
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Review titled Foot issues
Rated 4 stars out of 5
by Phil Mayren - Posted on 01 December 2023
Given advise with foot issues not sure there was enough physical examination on issue so after 4/5 visits no worse but no better
Visited November 2023
Review titled Ascenti
Replied on 06 December 2023
Hi Phil Thank you for your positive rating, however we're sorry to hear that your foot problem hasn't improved. I've logged your feedback to be investigated by our clinical team. Best wishes Laura
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Review titled Any help welcome
Rated 4 stars out of 5
by Anonymous - Posted on 01 December 2023
I was shown exercises I could do at home. After 2 sessions I decided that was enough. Frozen shoulder. Slowly getting better.
Visited November 2023
Review titled Ascenti
Replied on 06 December 2023
Thanks for letting us know about your experience, we're so pleased that your frozen shoulder is slowly improving. Wishing you all the best with your continued recovery. Kind regards Laura
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Review titled Excellent treatment.
Rated 5 stars out of 5
by Brian Preston - Posted on 18 February 2024
From the beginning this experience has been of the highest standard and helped me to recover mobility. I am continuing with the exercises because they are doing so much good.
Visited November 2023
Review titled Ascenti
Replied on 14 March 2024
Hi Brian Thanks for your excellent review. It's great to hear that the exercises have been effective and that your mobility has improved. I've logged your feedback to be shared with the team. Kind regards Laura
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Review titled Good Physio
Rated 5 stars out of 5
by Carole - Posted on 09 February 2024
I was referred for physio after falling and hurting my shoulder. I was seen within a week. The physiotherapist was very good and after six weeks I am pain free. I was given exercises to do, which she went through and then put on an app so I could see videos of them.
Visited November 2023
Review titled Ascenti
Replied on 20 February 2024
Hi Carole Thanks for leaving us a review. We're delighted to hear that you were booked in for treatment quickly and that you found it useful to have your exercises available on the app, and that you are now pain free! I've logged your feedback to be shared with your physiotherapist and her manager. Best wishes Laura
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Review titled Great
Rated 5 stars out of 5
by Anonymous - Posted on 12 December 2023
I have had a few aches and pains that have led me to the physios office and each time they have been kind, caring, thorough and have helped me immensely.
Visited November 2023
Review titled Ascenti
Replied on 18 December 2023
Thanks so much for letting us know about your experience, it's lovely to read your feedback about our staff. Best wishes Laura
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2024
My physiotherapist was excellent. He considered the injury and gave careful thought to the best treatment. I was not given any exercise beyond my capabilties and was encouraged to only do what I was able.
Visited November 2023
Review titled Ascenti
Replied on 14 March 2024
Dear patient Thank you so much for letting us know about your experience with Ascenti, it's lovely to hear your feedback about your physiotherapist and that your treatment plan was tailored to your capabilities. Best wishes Laura
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Review titled Very great experience with Ascenti
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2023
The physiotherapist was really nice and patient; precise and clear in providing explanations and exercises.
Visited November 2023
Review titled Ascenti
Replied on 07 December 2023
Thanks for reviewing us, we're pleased to read your lovely feedback about your physiotherapist and that the treatment was well explained. Best wishes Laura
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Review titled Good
Rated 3 stars out of 5
by Neil Horan - Posted on 02 November 2023
The physio was very good, times to suit, the only minus point was the lack of parking, however this was sorted on my last visit as free parking was then offered. all in all a good service.
Visited October 2023
Review titled Ascenti
Replied on 06 November 2023
Hi Neil Thanks for your review, it's great to hear that you had a positive experience with Ascenti overall. Sorry to hear that you had issues parking, we're glad these were resolved at your last appointment. Best wishes Laura
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Review titled Great treatment
Rated 5 stars out of 5
by Anonymous - Posted on 13 November 2023
Personalised and specific listened to problems and looked for a solution caring and compassionate and made you feel comfortable
Visited October 2023
Review titled Ascenti
Replied on 14 November 2023
Thanks so much for letting us know about your experience, it's great to hear that you felt listened to and that you were put at ease during your treatment. Best wishes Laura