CHEC Preston
Head Office, 1-6 Star Building, Olivers Place, Fulwood, Preston, Lancashire, PR2 9WTPatient ratings and reviews
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Reviews
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Review titled Awful Dr Rude and unhelpful
Rated 1 star out of 5
by Anonymous - Posted on 13 January 2025
I had the worst experience here. Where I was told to essentially just live with my condition that had changed very drastically, very quickly. Very dismissive and blunt. I have gained weight as a result of a change in my condition and was told “ I could do with loosing some weight” that is not how you speak to someone and was unhelpful and not relevant as this is not why I came to the clinic. I originally came to the clinic to fix the change in my condition which has in turn caused some weight gain. So if I was given the guidance properly to help navigate the change that has happened then that would help with the weight gain, the weight gain didn’t cause my condition this felt very unnecessary and rude. I have never experienced such a dismissive clinician and many people come to a specialist as they have tried everything else so needed to understand what’s happened and be advised as to next steps. Very rude and incentive also was late to the appointment and had attitude. I did not come out of my appointment with anything useful to help me going forwards and was very upset with what was said how it was said, would not recommend. Please ask your doctors to be more sensitive and understanding , patients do not come to be dismissed and disrespected.
Visited January 2025
CHEC Preston has not yet replied.
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Review titled An excellent experience.
Rated 5 stars out of 5
by Thomas Brady - Posted on 16 January 2025
Everybody at CHEC Preston was so helpful, polite and informative from the initial consultation through to arranging the dates for surgery. Well impressed.
Visited January 2025
CHEC Preston has not yet replied.
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Review titled Great Experience
Rated 5 stars out of 5
by Sheridan Spurr - Posted on 07 January 2025
Had a procedure done here and I was quite nervous but the staff at Chec were so nice, explained everything in detail, asked if I had any questions and they were very friendly and put me at ease. Would definitely recommend to anyone.
Visited January 2025
Review titled CHEC Preston
Replied on 16 January 2025
Dear Sheridan Spurr, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC and that you were put at ease during your appointment. Our colleagues strive to be professional, caring and efficient, ensuring a patient is well-informed about their condition and treatment. We always want a patient’s journey to run smoothly for them. Kind Regards CHEC
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2025
Prompt appointment, excellent team, fully supportive. During the procedure continually kept informed, queries resolved professionally.
Visited January 2025
Review titled CHEC Preston
Replied on 16 January 2025
Dear Patient, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient, ensuring a patient is well-informed about their condition and treatment. We always want a patient’s journey to run smoothly for them. Kind Regards CHEC
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Review titled Great care and attention
Rated 5 stars out of 5
by Francis Hamill - Posted on 13 January 2025
I was very nervous about the procedure. What a fantastic professional team. They really looked after me. Really appreciate the care I received from everyone I met.
Visited January 2025
Review titled CHEC Preston
Replied on 16 January 2025
Dear Francis Hamill, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC and that you were put at ease during your appointment. Our colleagues strive to be professional, caring and efficient, ensuring a patient is well-informed about their condition and treatment. We always want a patient’s journey to run smoothly for them. Kind Regards CHEC
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Review titled Wonderful facility
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2025
I have paid 2 visits to CHEC in Preston within the last 4 weeks. Every member of staff from the minute you walk through the door have been professional, kind and caring. Every step of each consultation has been explained clearly and the medics have made me feel that they have time for me encouraging me to ask questions. They have talked me through the cataract surgery and although I am apprehensive I know I will be well looked after. The clinic itself is spotless, well maintained and a huge plus is the amount of parking all of which is free.
Visited January 2025
CHEC Preston has not yet replied.
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Review titled Very caring
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2025
I was put at ease straight away. Everything was described to me what was going to happen. Very patient and kind.
Visited January 2025
CHEC Preston has not yet replied.
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Review titled Friendly Efficient practice
Rated 5 stars out of 5
by Perry Clarke - Posted on 18 December 2024
Got an appointment in short notice. As with other appointments at this practice the staff were very friendly and efficient.
Visited December 2024
Review titled CHEC Preston
Replied on 16 January 2025
Dear Perry Clarke, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, friendly and efficient, ensuring a patient is well-informed about their condition and treatment. We always want a patient’s journey to run smoothly for them. Kind Regards CHEC
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Review titled Lovely Staff
Rated 4 stars out of 5
by Gill Swain - Posted on 02 December 2024
Must admit my first surgeon was more personable than todays, however, both ver professional and all other staff very friendly!
Visited December 2024
Review titled CHEC Preston
Replied on 16 January 2025
Dear Gill Swain, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, friendly and efficient, ensuring a patient is well-informed about their condition and treatment. We always want a patient’s journey to run smoothly for them. Kind Regards CHEC
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Review titled World class
Rated 5 stars out of 5
by Ann kingston - Posted on 16 December 2024
Absolutely 1st class treatment from the wonderful staff meeting and greeting me to the wonderful work done on my cateract.i am in absolute awe of the lot of you. Thank you all.
Visited December 2024
Review titled CHEC Preston
Replied on 16 January 2025
Dear Ann Kingston, Thank you for your wonderful review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, caring and efficient, ensuring a patient is well-informed about their condition and treatment. We always want a patient’s journey to run smoothly for them. Kind Regards CHEC