CHEC Preston
Head Office, 1-6 Star Building, Olivers Place, Fulwood, Preston, Lancashire, PR2 9WTPatient ratings and reviews
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Reviews
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Review titled Thank you!
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2024
Thank you to the staff at Accrington. They were all a pleasure to deal with and put me at ease before, during and after my procedure. I couldn't have asked for a better experience.
Visited April 2024
Review titled CHEC Preston
Replied on 20 May 2024
Dear patient, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC and that you were put at ease during your appointments. Our colleagues strive to ensure patients are comfortable and well-informed about the appointments and their condition. Best wishes CHEC
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Review titled Fantastic practice!
Rated 5 stars out of 5
by Mrs Jean Knightley - Posted on 16 April 2024
From reception to leaving. 100% professional. I had a colonoscopy. It was more like an adventure than something to dread. Thanks so much
Visited April 2024
Review titled CHEC Preston
Replied on 20 May 2024
Dear Mrs Jean Knightley, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional and friendly ensuring a patients journey runs smoothly for them. Best wishes CHEC
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Review titled Brilliant staff and excellent service.
Rated 5 stars out of 5
by Jim Kiely - Posted on 14 March 2024
The staff manning the reception desk at CHEC Worcester were exceptionally professional, knowledgeable, courteous, and amicable. The nursing staff and doctors were equally competent and empathetic in their approach. From my personal experience, I would highly recommend CHEC Worcester without any hesitation. I express my sincere gratitude to the entire team for their exceptional service I feel like a very valued patient. Thank you.
Visited March 2024
Review titled CHEC Preston
Replied on 12 April 2024
Dear Jim Kiely, Thank you for your lovely review. We are pleased that you are happy with the service you received from CHEC. Our colleagues strive to be professional, knowledgeable and courteous ensuring a patients journey runs smoothly for them. Best wishes CHEC
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Review titled Totally eye-opening!
Rated 5 stars out of 5
by David Barlow - Posted on 11 March 2024
The staff were all excellent and extremely professional. They were friendly and informative. I felt comfortable and at ease. One problem was the parking. The designated parking spaces for the Eye Clinic were all full so we had to park on the grass.
Visited March 2024
Review titled CHEC Preston
Replied on 12 April 2024
Dear David Barlow, Thank you for your positive review. We are pleased that you are happy with the service you received from CHEC. Our colleagues strive to be professional, friendly and informative ensuring patients remain well informed about their care and their journey runs smoothly for them. Best wishes CHEC
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Review titled Amazing
Rated 5 stars out of 5
by Vivien - Posted on 27 March 2024
I really can’t thank CHEC enough. From the lovely staff on the phones to the doctor carrying out the procedure - you’re all brilliant. My eyesight is so much better now. Thank you all very very much.
Visited March 2024
Review titled CHEC Preston
Replied on 12 April 2024
Dear Vivien, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. We hope all went well with your procedure. Best wishes CHEC
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Review titled Great Service All Round
Rated 5 stars out of 5
by Mark - Posted on 04 July 2024
I would not hesitate to recommend this service to anyone who needs it. From the initial phone consultation it was clear what would happen. I received an email giving me the booking options. By being mobile, I was able to book for the following day. The experience was really good. Friendly, efficient staff.
Visited March 2024
Review titled CHEC Preston
Replied on 09 July 2024
Dear Mark, Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be professional, friendly and efficient ensuing a patients journey runs smoothly for them. Best wishes CHEC
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Review titled Lovely staff :)
Rated 5 stars out of 5
by Mary Palfreyman - Posted on 25 March 2024
From the minute I arrived, all the staff were kind, professional and friendly, putting me at ease throughout
Visited March 2024
Review titled CHEC Preston
Replied on 12 April 2024
Dear Mary Palfreyman, Thank you for your positive review. We are pleased that you are happy with the service you received from CHEC and that you were put at ease. Our colleagues strive to be kind, professional and friendly ensuring a patients journey runs smoothly for them. Best wishes CHEC
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Review titled Timeliness is an issue!
Rated 2 stars out of 5
by E Holloway/Hetherington - Posted on 21 March 2024
Who books 9am appointments when the Dr doesn’t start until 10am and then stuck in traffic! I actually felt for the receptionist trying to deal with it and she was very friendly and helpful. When people take time out of work for a 9am appt, you don’t expect to still be sitting in waiting room at 10am and the Dr still not arrived. Terrible.
Visited March 2024
Review titled CHEC Preston
Replied on 20 May 2024
Dear E Holloway/Hetherington, Thank you for your review. We are sorry to hear of your dissatisfaction following your contact with CHEC. We wish to assure you that we expect high standard care to be provided for all our patients along with ease of access. Our patients are our utmost priority, and we value all feedback. Unfortunately, the doctor was delayed in starting his clinic due to unforeseen circumstances, we would like to apologise for any inconvenience caused. We are however pleased to hear our colleagues were both friendly and helpful whilst dealing with this situation. Best wishes CHEC
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Review titled Super medical centre
Rated 5 stars out of 5
by Carolyn Hinson - Posted on 26 March 2024
Made to feel at ease from the start, even with my useless veins! The procedure was explained fully, and I was reassured throughout. I was attended to the whole time.
Visited March 2024
Review titled CHEC Preston
Replied on 12 April 2024
Dear Carolyn Hinson, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC and that you were put at ease. Best wishes CHEC
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Review titled Amazing practice
Rated 5 stars out of 5
by Selvana Sriganesh - Posted on 01 March 2024
I had to say how amazing all the staff here were, so friendly, professional, felt so comfortable, very efficient, amazing experience, could not fault them . Thank you for being amazing
Visited March 2024
Review titled CHEC Preston
Replied on 07 March 2024
Dear Selvana Sriganesh, Thank you for your positive review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be friendly, professional and efficient ensuring a patients journey runs smoothly for them. Best wishes CHEC