Communitas Clinics
Communitas Clinics Ltd, c/o Brigstock Family Practice, 83 Brigstock Road, Thornton Heath, Surrey, CR7 7JHPatient ratings and reviews
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Reviews
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Review titled Excellent treatment
Rated 5 stars out of 5
by Sarah Wells - Posted on 29 May 2024
The ENT consultant was excellent in the procedure and explained what would happen throughout. The assistant was also very professional. They both put me at ease.
Visited May 2024
Review titled Communitas Clinics
Replied on 03 June 2024
Dear Miss Wells, Thank you so much for your positive comments - we are thrilled to hear you had a pleasant experience with our services. We will ensure this is shared with the team. Regards Quality Team Communitas Clinics
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Review titled Pleasantly surprised
Rated 5 stars out of 5
by Josephine Kay - Posted on 14 May 2024
Pleasant nursing staff. Fully put at my ease. Felt totally relaxed the entire time. Told what was happening every step of the way. Needed antibiotic ear drops after. The prescription was emailed to my own chemist and they delivered it to me the following day. I was told exactly how to use the drops and how long to use them for. Was told I should come back in two weeks time.
Visited May 2024
Review titled Communitas Clinics
Replied on 15 May 2024
Dear Mrs Kay Thank you for your comment. We are thrilled to hear you had a positive experience with our services. We will ensure this is shared with the team. Regards Quality Team Communitas Clinics
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Review titled Very satisfied
Rated 5 stars out of 5
by Lorraine Travi - Posted on 19 May 2024
I had a very bad ear infection which my Gp had to refer to the clinic for as she was unable to treat me further. I was anxious about how long I’d have to wait due to the symptoms but I needn’t have! I was seen within a few weeks. The Doctor was very helpful and gave me advice going forward. He also referred me to audiology and I am waiting for the appointment now. I would recommend this service
Visited May 2024
Review titled Communitas Clinics
Replied on 22 May 2024
Thank you very much for your comment. We are thrilled to hear you had a positive experience with our services. Regards Quality Team Communitas Clinics
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Review titled ENT scan results
Rated 4 stars out of 5
by Cristina - Posted on 09 May 2024
The experience was positive. The doctor was polite and respectful. I was seen on time. Everything was explained clearly and I had the opportunity to ask questions.
Visited May 2024
Review titled Communitas Clinics
Replied on 15 May 2024
Dear Cristina, Thank you for your comments. We are thrilled to hear you had a positive experience with our services. Regards Quality Team Communitas Clinics
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Review titled Straight forward practice
Rated 3 stars out of 5
by Richard Burnett - Posted on 08 April 2024
Waited over five weeks to get an appointment. Still had to call the surgery to book my appointment rather than them contacting me.
Visited April 2024
Review titled Communitas Clinics
Replied on 12 April 2024
Dear Richard Thank you for your feedback and we are sorry that the services provided were not to the expected standard. If you would like to look into this matter more closely, please send us an email on community.complaints@nhs.net Regards Quality Team Communitas Clinics
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Review titled A good experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2024
I was seen on time by the ENT team. They were pleasant and helpful and the micro suction was completed very well.
Visited April 2024
Review titled Communitas Clinics
Replied on 12 April 2024
Thank you for your comment. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2024
Excellent ENT doctors - very helpful, kind and knowledgeable. Provided lots of advice and an effective treatment plan. Finally understand what the problem was. I would certainly recommend
Visited April 2024
Review titled Communitas Clinics
Replied on 17 April 2024
Thank you very much for your response. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Appointment Experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2024
My ENT Appointment at Halley Stewart Clinic was easy to attend, Park, find department/room location for testing, have test completed and procedures explained. The pre-attendance information received by text was timely and precise. All in all was a very good experience conducted without delay or issues. Thank you.
Visited April 2024
Review titled Communitas Clinics
Replied on 02 May 2024
Thank you for your comments. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Efficient and helpful
Rated 4 stars out of 5
by Judith - Posted on 01 May 2024
I was given time to explain my particular symptoms and history. Advice given was clear and detailed.
Visited April 2024
Review titled Communitas Clinics
Replied on 02 May 2024
Thank you for your comments. We are thrilled to hear you had a pleasant experience with our services. Regards Quality Team Communitas Clinics
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Review titled Convenient location
Rated 4 stars out of 5
by Anonymous - Posted on 13 April 2024
I was called for an examination at short notice which suited me fine as the location was very nearby with easy parking. I had a short wait before seeing the doctor who asked me relevant questions relating to my consition after reading notes from my GP. He concluded I would be referred on again for further investigations.
Visited April 2024
Review titled Communitas Clinics
Replied on 15 April 2024
Thank you for your comment. We are thrilled that you had a pleasant experience with our services. Regards Quality Team Communitas Clinics