Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Healthshare Ltd.
Reviews
-
Review titled Quality service
Rated 5 stars out of 5
by Robert Isaac - Posted on 29 August 2024
Went for an X-ray after a phone call just 6 hours before. Polite, efficient and effective. Thank you
Visited August 2024
Review titled Healthshare Ltd
Replied on 30 August 2024
Dear Robert, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1863183 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled Overall Brilliance
Rated 5 stars out of 5
by AnnieMac - Posted on 10 August 2024
I arrived at the clinic feeling quite nervous but was made to feel at ease from the reception onwards. My waiting time was short, I was then greeted by a friendly polite practitioner who explained the procedure he was kind, respectful and polite. In all a very pleasant experience. I’m really pleased that I was sent to this particular clinic.
Visited August 2024
Review titled Healthshare Ltd
Replied on 12 August 2024
Dear Annie, many thanks for sharing your comments with us. We are delighted to hear that you have had a very pleasant experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1854807, and the name of the clinic you attended. Best regards Healthshare Group
-
Review titled Great practice 👍👍👍👍👍
Rated 5 stars out of 5
by Derek Livesey - Posted on 14 August 2024
Very courteous and nice to talk to, made me feel at ease. Explained some of the points when asked 👍👍
Visited August 2024
Review titled Healthshare Ltd
Replied on 15 August 2024
Dear Derek, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1856517 ,and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled Good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2024
Was seen on specific time.All staff are very friendly and polite.Waiting area was also very nice and clean.
Visited July 2024
Review titled Healthshare Ltd
Replied on 01 August 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly and polite. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1849945, your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled Attentive Dealing
Rated 5 stars out of 5
by Anonymous - Posted on 22 July 2024
I was very impressed by the attentive hearing I was given and was told exactly what was wrong and how to deal with initial arthritis.The exercises given are excellent. I am more mobile and active in just few days of doing those exercises and the pain is hardly there
Visited July 2024
Review titled Healthshare Ltd
Replied on 23 July 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1845429 with your name and the name of the clinic you attended. Best regards Healthshare Group
-
Review titled Great Doctor
Rated 5 stars out of 5
by Dina ak - Posted on 25 July 2024
I saw dr Kumar Devendra in July 2024, he was an amazing dr. He was very empathetic, caring and understanding. He took his time assessing my situation and advised me of what to do. He explained in details and ordered more tests to make sure that my symptoms are dealt with properly. All i can say is that this dr was amazing and he made feel comfortable and calm. Thank you dr Kumar Devendra.
Visited July 2024
Review titled Healthshare Ltd
Replied on 26 July 2024
Dear Dina, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MSK services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1847209 and the name of the clinic you attended. Best regards Healthshare Group
-
Review titled Very nice
Rated 5 stars out of 5
by Ikhtiar khan - Posted on 31 July 2024
The lady who received me was tremendous and marvellously behaved with me Hope all sector of nhs is like this Just a complaint to get appointments I had to wait almost 10 weeks which needs to be seen
Visited July 2024
Review titled Healthshare Ltd
Replied on 31 July 2024
Dear Ikhtiar, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience for using Healthshare’s services, and are sorry to hear that you had a 10 week wait for your appointment we are currently recruiting staff so that we may reduce waiting times, If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1849873, and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
-
Review titled Very civilised and efficient service
Rated 5 stars out of 5
by Julie - Posted on 18 July 2024
I had an MRI scan recently at the Global Clinic in Norwich. I was struck by the quiet efficiency and speed of the service. The staff were very polite and respectful. I was seen on time. There are no parking fees, which reduced the stress of a hospital appointment.
Visited July 2024
Review titled Healthshare Ltd
Replied on 18 July 2024
Dear Julie, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services at Healthshare Clinic Norwich. Your comments have been forwarded to the team. Best regards Healthshare Group
-
Review titled Great practice!
Rated 5 stars out of 5
by Helga Doenhoff - Posted on 11 July 2024
The best was that all phone calls were answered promptly, no waiting and no answerphone. If only this was still the case with all NHS services!!
Visited July 2024
Review titled Healthshare Ltd
Replied on 11 July 2024
Dear Helga, many thanks for sharing your comments with us. We have recruited and continue to recruit staff for our busy call centre to alleviate the call wait times experienced by our service users. We are pleased to hear that your phone calls were answered promptly. Your comments have been forwarded to the team. Best regards Healthshare Group
-
Review titled Quality service
Rated 5 stars out of 5
by Pearl - Posted on 19 July 2024
I did not have to wait beyond my turn. comfortable seats especially because I had sciatica at the time and struggled with most chairs. The ambience was peaceful both inside and outside matching the Riverside name. Fantastic and patient staffs too.
Visited July 2024
Review titled Healthshare Ltd
Replied on 22 July 2024
Dear Pearl, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at the Riverside Clinic. Your comments have been forwarded to the team. Best regards Healthshare Group