Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 20 July 2024
I am very satisfied of there service. I got my scan 15 minutes early. Well done. I well recommend them to my friends and relatives.
Visited July 2024
Review titled Healthshare Ltd
Replied on 22 July 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1844633, your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Ultrasound
Rated 5 stars out of 5
by Joe - Posted on 12 July 2024
Very good no waiting and very smooth, the ultrasound was quick and without any pain or hassle, not many people waiting as well.
Visited July 2024
Review titled Healthshare Ltd
Replied on 15 July 2024
Dear Joe, many thanks for your kind feedback on your patient journey. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1841110 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great Practice in Relaxing Surroundings
Rated 5 stars out of 5
by Kay Hughes - Posted on 30 July 2024
All staff were very professional and helpful which made me feel at ease. The Practice itself is situated in a small woodland which immediately makes you feel relaxed . Thank you.
Visited July 2024
Review titled Healthshare Ltd
Replied on 31 July 2024
Dear Kay, many thanks for sharing your comments with us. We are delighted to hear that you have had a good experience of using Healthshare’s services and found all the staff to be very professional. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1849300 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Fantastic, wonderful & kindness. Beautiful people
Rated 5 stars out of 5
by Simone - Posted on 06 July 2024
I attended the clinic yesterday 05/07/2024. I was treated with the upmost respect. I was kept well informed. I will be attending again. I’m having my lymphoma and lymph nodes treatment. Scans & such. If they offer treatment too, this is were I feel safe. I’m so grateful to the . Sorry I can’t name you personally. You know who you are. Beautiful, kind & warm people. I feel so much safer in their very capable hands. Thank you so much for the opportunity NHS to be lucky enough for you to send me here. I’m so grateful 🥹. Thank you all x Health Share Wembley clinic & The NHS. Thank you all so much. Thank you.
Visited July 2024
Review titled Healthshare Ltd
Replied on 08 July 2024
Dear Simone, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using services at Healthshare Clinic Wembley. Your comments have been forwarded to the team who will be delighted to receive your kind feedback. Best regards Healthshare Group
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Review titled Excellent service and experience
Rated 5 stars out of 5
by Erica - Posted on 15 July 2024
Pleasant and polite staff. Clean and fresh surroundings. Seen on time. My ultra sound scan was a good experience. Would definitely recommend to others.
Visited July 2024
Review titled Healthshare Ltd
Replied on 16 July 2024
Dear Erica, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound services and you found the staff to be pleasant and polite. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1842296 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Professional and helpful staff
Rated 5 stars out of 5
by Mary - Posted on 22 July 2024
I attended for MRI Scan yesterday at the Harold Wood Polyclinic, Complex Mobile Unit yesterday evening. It was a long process, and the procedure lasted approximately 1.20 hours. It was uncomfortable, but the staff tried very hard to make everything as bearable as possible. It didn't help that I'm disabled as well. They treated me with dignity and respect, and were very professional. I would highly recommend this unit
Visited July 2024
Review titled Healthshare Ltd
Replied on 23 July 2024
Dear Mary , many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI service., and you was treated with dignity and respect by our staff Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Extremely thorough examination/consultation
Rated 5 stars out of 5
by Pamela King - Posted on 09 July 2024
The Consultant used very up to date technology to enable him to diagnose the problem and to advise as to the most effective treatment. It appears it is now with Bucks NHS Trust to decide whether to authorise the Clinic to proceed in accordance with the Consultant’s best advice.
Visited July 2024
Review titled Healthshare Ltd
Replied on 10 July 2024
Dear Pamela, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled All very civilised
Rated 5 stars out of 5
by Linda Barnett - Posted on 09 July 2024
It was all a very civilised experience but I feel it would have been beneficial to have had a receptionist for the relevant clinics.
Visited July 2024
Review titled Healthshare Ltd
Replied on 10 July 2024
Dear Linda, thank you for taking the time to provide this feedback. We are pleased to hear that you had a good experience at your appointment. We would like to pass on your comments to the team that cared for you and understand where you had your appointment so we can identify the clinic where we are unable to have a reception team. If you would like to do this please email pals@healthshare.org.uk with comment reference number: 1839107 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled excellent practice
Rated 5 stars out of 5
by Hansaben - Posted on 24 July 2024
had my bone density appointment yesterday they were very prompt and helpful. They helped with the direction how to get there.
Visited July 2024
Review titled Healthshare Ltd
Replied on 25 July 2024
Dear Hansaben, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1846535 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2024
I was very apprehensive as I was not sure what the staff or facilities would be like but I should not have been concerned! The whole experience was great I only waited a very short time to be seen and the staff were professional and lovey.Thank you to the NHS.
Visited July 2024
Review titled Healthshare Ltd
Replied on 26 July 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be professional. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1847224 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group