Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled First class service
Rated 5 stars out of 5
by Malcolm - Posted on 12 July 2024
The ultrasound suite was very comfortable. I was scanned as soon as I arrived and the procedure was completed very quickly
Visited July 2024
Review titled Healthshare Ltd
Replied on 15 July 2024
Dear Malcolm, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s ultrasound services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1841133 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Fantastic place
Rated 5 stars out of 5
by Luisa Martin - Posted on 30 July 2024
Arrived early for my appointment, got seen straight away, talked through everything, answered all my questions, everyone was amazing, very friendly caring and helpful. Thanks again.
Visited July 2024
Review titled Healthshare Ltd
Replied on 31 July 2024
Dear Luisa, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1849215 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Very efficient service
Rated 5 stars out of 5
by Khizar - Posted on 30 July 2024
Staff was very polite and helpful throughout the procedure, process was started soon I stepped in the facility, staff explained about the duration and procedure of the scan and even during the scan they asked me if I am okay to continue, overall brilliant staff and experience.
Visited July 2024
Review titled Healthshare Ltd
Replied on 31 July 2024
Dear Khizar, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be polite and helpful throughout the procedure. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1849349 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great experience
Rated 5 stars out of 5
by Donna moy - Posted on 09 July 2024
It was a lovely setting , I didn’t feel like I was in a medical setting . It made the experience for my mri a lot more relaxing . Great having your own changing room which you can lock and take the key with you when you go for your scan .
Visited July 2024
Review titled Healthshare Ltd
Replied on 10 July 2024
Dear Donna, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1839241 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Super Service
Rated 5 stars out of 5
by Hilary Smith - Posted on 04 July 2024
I have been referred, by my NHS GP, several times now for osteoarthritis steroid injections. On each occasion the booking process was efficient and quick. The clinics are held timely and reasonably locally, if you drive/can be driven, and are suitable for purpose. The clinicians are all very professional, knowledgeable, informative and personable. Healthshare is a superb service.
Visited July 2024
Review titled Healthshare Ltd
Replied on 05 July 2024
Dear Hilary, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1836881 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great practice
Rated 5 stars out of 5
by Archie McMillan - Posted on 23 July 2024
Arrived to a large Free car park. Was politely greeted at reception and sat in the waiting area with my completed questionnaire. Was called about 3 minutes later and went through the questionnaire and was asked questions to make sure all was clear. All personal effects was locked away and I took the key with me. Shown into the MRI suite and got scanned ( approximately 25 minutes for me). Clear instructions throughout the scan so no surprises. When finished was shown back to my personal items. Picked them up and I was out. Good job all round. Well done to all.
Visited July 2024
Review titled Healthshare Ltd
Replied on 24 July 2024
Dear Archie, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1845896 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great practice
Rated 5 stars out of 5
by Terrence Rees - Posted on 09 July 2024
Was well looked after staff very nice and very friendly, it's in a great location and parking is very easy beats going to King George's hospital recomend to anybody, very happy
Visited July 2024
Review titled Healthshare Ltd
Replied on 10 July 2024
Dear Terrence, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1839099 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great Staff
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2024
My appointment was verified and I was directed to my appointment within a couple of minutes. Staff were friendly and respectful and I was seen almost on the dot of my appointment.
Visited July 2024
Review titled Healthshare Ltd
Replied on 25 July 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly and respectful. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1847117, your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Helpful advice
Rated 4 stars out of 5
by Anita Aurora - Posted on 19 July 2024
The professional explained my situation very clearly. He was very understanding and patient, which was very helpful.
Visited July 2024
Review titled Healthshare Ltd
Replied on 22 July 2024
Dear Anita, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1844445 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Excellent practice
Rated 5 stars out of 5
by Karen - Posted on 14 August 2024
The staff and my physio were amazing very helpful . They explained everything that is going to happen and what is wrong with me . Sent me text if I forgot what they said
Visited July 2024
Review titled Healthshare Ltd
Replied on 15 August 2024
dear Karen, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s physiotherapy services and found our staff to be helpful. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1856533, and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group