Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Excellent clinic
Rated 5 stars out of 5
by Steve Hawkins - Posted on 18 June 2024
I have just had another guided injection and as usual it was a very good visit. The lady who did the procedure ( sorry I can't remember her name). Is very professional but very caring and puts you at ease and so did the nurse. All the staff I have delt with have been brilliant. A big thank you from me Steve Hawkins
Visited June 2024
Review titled Healthshare Ltd
Replied on 18 June 2024
Dear Mr Hawkins, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services and found our staff to be professional and caring. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1829109 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2024
Very friendly and informative staff made me feel relaxed and comfortable during the procedure. Overall a good experience.
Visited June 2024
Review titled Healthshare Ltd
Replied on 27 June 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1833284 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent Service Fantastic Staff
Rated 5 stars out of 5
by Eamonn Sweeney - Posted on 25 June 2024
The Healthcare staff based first floor Sawston Medical Centre were first class. Attentive, great communication, showed true empathy, caring and very efficient. Can highly recommend the service especially the two colleagues in Room 28 Ultrasound Great Ambassadors for Healthcare
Visited June 2024
Review titled Healthshare Ltd
Replied on 26 June 2024
Dear Eamonn, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s ultrasound services at the Sawston Medical Centre. Your comments have been forwarded to the service manager and the staff who took care of you. Best regards Healthshare Group
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Review titled Professional
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2024
Attended Healthshare for an intimate scan - I was anxious about attending however both young women were professional, very kind and caring - just what I needed.
Visited June 2024
Review titled Healthshare Ltd
Replied on 11 June 2024
Dear Patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be professional, kind and caring. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1825567, your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent service
Rated 5 stars out of 5
by Paul Leonard - Posted on 04 June 2024
The facility that I attended for an ultrasound was welcoming. I was seen promptly, and the staff were professional, polite and courteous. I was treated with dignity and respect throughout my visit, and everything was explained to me in a timely manner.
Visited June 2024
Review titled Healthshare Ltd
Replied on 05 June 2024
Dear Paul, thank you for taking the time to provide this feedback. We are pleased to hear that you found the ultrasound service to be welcoming and professional at your appointment. We do hope that any future care that you receive meet these standards. We would like to pass on your comments to the team that cared for you. If you would like to do this please email pals@healthshare.org.uk with comment reference number: 1822108 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Professional friendly healthcare provider
Rated 5 stars out of 5
by Anonymous - Posted on 28 June 2024
Excellent professional friendly service. I did not have to wait long for an appointment after being referred for an MRI scan and I received my results very quickly. Received feedback with a report and images which is really useful. Thank you.
Visited June 2024
Review titled Healthshare Ltd
Replied on 28 June 2024
Dear Patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1834739 your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Great practice
Rated 5 stars out of 5
by Heather - Posted on 22 June 2024
5* very pleasant staff and polite . Was not kept waiting and came out before my appointment time . Waiting room was comfortable and plenty of space
Visited June 2024
Review titled Healthshare Ltd
Replied on 24 June 2024
Dear Heather, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1831460 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Fantastic mri procedure.
Rated 5 stars out of 5
by Kez - Posted on 12 June 2024
All staff at the mri suite were very professional, friendly,caring,kind and helpful throughout whole mri process at Winchester based healthshare. Would recommend these people every time.
Visited June 2024
Review titled Healthshare Ltd
Replied on 13 June 2024
Dear Kez, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services at the Winchester Clinic. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled On time
Rated 5 stars out of 5
by Rizgar Ahmed - Posted on 15 June 2024
Every thing was great on time staff friendly very clean environment and quiet place good services no delays
Visited June 2024
Review titled Healthshare Ltd
Replied on 17 June 2024
Dear Rizgar Ahmed, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly and you were seen on time. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1827829 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2024
The whole process was very efficient and my scan was completed within 7 days of being ordered. Very professional staff.
Visited June 2024
Review titled Healthshare Ltd
Replied on 27 June 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and received a further referral for onward investigations. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1833369 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group