Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Jane - Posted on 22 June 2024
So very helpful and kind and made me feel so at ease and let so much better after my call advise me of the next steps and the next referral so feel too my condition very seriously
Visited June 2024
Review titled Healthshare Ltd
Replied on 24 June 2024
Dear Jane, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be helpful and kind. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1831397 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Very calming atmosphere in a lovely building
Rated 5 stars out of 5
by Mrs Maureen Rossiter - Posted on 05 June 2024
The building was very calming and clean. Very helpful staff. The doctor and nurse made me feel very relaxed and explained everything that was going to happen.
Visited June 2024
Review titled Healthshare Ltd
Replied on 05 June 2024
Dear Mrs Rossiter, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1822658, and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Most caring experience
Rated 5 stars out of 5
by Benjamin - Posted on 08 August 2024
This has to have been the most personable and genuine treatment I've received in a clinic. The staff were caring and natural and made sure I was a part of what was happening. Dr. was fantastic, although I can't remember his name. Desk staff were amazing. Let's take this place and use it as the example. What a great and pleasant group of professionals. I wish them all the best.
Visited June 2024
Review titled Healthshare Ltd
Replied on 09 August 2024
Dear Richard, many thanks for your kind feedback on your patient journey. We are delighted to hear that you have a good experience using Healthshare's services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1853962 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled MRI service - Exemplary
Rated 5 stars out of 5
by Keely Woods - Posted on 25 June 2024
I was nervous about my Brain MRI. The technicians were welcoming, friendly and put me at ease. The whole process was a very positive experience.
Visited June 2024
Review titled Healthshare Ltd
Replied on 26 June 2024
Dear Keely, many thanks for your kind feedback, we are delighted to receive your comments about the MRI service. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1832641 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent MRI Scan appointment
Rated 5 stars out of 5
by Anonymous - Posted on 28 June 2024
The whole experience from beginning to end was faultless. The staff were professional and attentive, with constant communication throughout. Great job!
Visited June 2024
Review titled Healthshare Ltd
Replied on 01 July 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a excellent experience using Healthshare’s MRI services If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1835086 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent practice
Rated 5 stars out of 5
by Gordon Hilsdon - Posted on 27 June 2024
Very easy to park and find where to go. Staff were friendly and treated me with respect. Very clean and organised.
Visited June 2024
Review titled Healthshare Ltd
Replied on 27 June 2024
Dear Gordon, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1833980 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great Practice
Rated 5 stars out of 5
by B. Hasan - Posted on 14 June 2024
I was attended by a member of medical team who invested by condition thoroughly and suggested way forward. She also demonstrated as to what type of physical exercise I need to do for reducing my discomfort. Yesterday she has sent a follow up email with a brochure detailing physical exercises which I find quite useful. She has also arranged a follow up appointment for me.
Visited June 2024
Review titled Healthshare Ltd
Replied on 17 June 2024
Dear B Hasan, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1827553and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Physio after total knee replacement
Rated 5 stars out of 5
by Mike collins - Posted on 19 June 2024
Excellent service. Great advice about exercises. Only 5 weeks after operation so advice on exercises crucial.Lovely guy. Highly recommended
Visited June 2024
Review titled Healthshare Ltd
Replied on 20 June 2024
Dear Mike, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s Physiotherapy services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1829855 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great Experience of Townlands Memorial Hospital
Rated 5 stars out of 5
by David Stares - Posted on 28 June 2024
On Thursday 27th June I visited the Townlands Memorial Hospital in Henley-on-Thames I don't think there is anything about my visit that could have been better. The reception staff were helpful and friendly and readily able to help. Not knowing what to expect, I arrived at my appointment early and was prepared that my appointment may be delayed. I was very pleasantly surprised because, having arrived early it was possible that I be seen earlier and by the time of my original appointment I was on my way home. The staff conducting my examination could not have been more helpful, thorough, friendly and informative. In short there is nothing that I can think of that could have been any better and I'm very grateful for the excellent service and care that I received. Thank you
Visited June 2024
Review titled Healthshare Ltd
Replied on 28 June 2024
Dear David, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at the Townlands Memorial Hospital . Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Professional and respectful
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2024
I had an ultrasound scan. All the staff were lovely. All through the procedure was positive. I would have no qualms about going back there if I needed further procedures and I will also recommend to other people.
Visited June 2024
Review titled Healthshare Ltd
Replied on 24 June 2024
Dear patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound services and you found the staff lovely. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1831386 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group