Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Great mri
Rated 5 stars out of 5
by Anonymous - Posted on 26 October 2024
Lovely ladies, very caring, took their time in putting me in to position for the scan. Did wait for appointment took about 10 weeks to come through, but only took 10 days for results to be sent to doctors
Visited October 2024
Review titled Healthshare Ltd
Replied on 28 October 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services and was looked after by friendly staff. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1892288 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Perfunctory procedure
Rated 4 stars out of 5
by LJB - Posted on 02 October 2024
Perfunctory ultrasound procedure. No reassurance or conversation. In fact apart from the instructions such as 'lie on the bed', or 'remove lower garmets' (for the transvaginal ultrasound) there was zero conversation. Cold, clinical and sterile but I suppose it got the procedure done.
Visited October 2024
Review titled Healthshare Ltd
Replied on 03 October 2024
Dear LJB, thank you for providing us with your feedback. We are sorry to hear of the experience you had during your ultrasound appointment and apologise how unsettling this was for you. We would like to use your feedback to minimise this happening in the future. To enable us to correct this can you please let us know which clinic you attended, please email pals@healthshare.org.uk with comment reference number: 1878312 , your name and the name of the clinic you attended. This will help us to improve the service. We thank you for letting us know. Best regards Healthshare Group
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Review titled Efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
Had a MRI scan and was pleased to be seen quickly and it was an efficient friendly service. The staff were excellent and everything was explained properly. Very clean environment. Very happy.
Visited October 2024
Review titled Healthshare Ltd
Replied on 30 October 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services and was greeted by friendly staff. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1893635 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Professional practice
Rated 4 stars out of 5
by Myriam - Posted on 20 October 2024
The staff and practitioner was professional, attentive and extremely diligent in explaining the findings, prognosis and options for future treatment.
Visited October 2024
Review titled Healthshare Ltd
Replied on 21 October 2024
Dear Myriam, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service's and found all of our staff to be professional. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1888822 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great place !!!! Spotlessly clean.
Rated 5 stars out of 5
by Anonymous - Posted on 26 October 2024
Such a lovely place with parking and great staff very kind and caring staff exceptionally clean every where especially the toilets and nice comfy seating highly recommended thank you.
Visited October 2024
Review titled Healthshare Ltd
Replied on 28 October 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be kind and caring. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1892470 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Pain relief
Rated 5 stars out of 5
by Heather - Posted on 12 October 2024
I have had a few steroid injections previously, this wasn't any different, except the swelling inside was worse.
Visited October 2024
Review titled Healthshare Ltd
Replied on 14 October 2024
Dear Heather, thank you very much for taking the time to provide feedback about your appointment at one of our clinics. and are sorry to hear that you have some swelling after your procedure and would like to pass on your comments to the Clinician , if you would like us to do this please sent an email to pals@healthshare.org.uk with comment reference number: 1884607 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Caring and Efficient
Rated 5 stars out of 5
by whm - Posted on 12 October 2024
The technician doing the procedure was very informative throughout the procedure and made me comfortable at all times. The practice was clean with check-in quick and pleasant. The waiting room was comfortable and spacious so those waiting were able to space out.
Visited October 2024
Review titled Healthshare Ltd
Replied on 14 October 2024
Dear WHM, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services . If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1884622 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2024
I'm really happy for there service and all the staffs were kind, helpful and friendly. There was no long queue and staffs explain about the test nicely. The test have done very carefully. The MRI section was nice and clean and secure.
Visited October 2024
Review titled Healthshare Ltd
Replied on 14 October 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and was greeted by friendly staff. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1883644 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2024
I had a very good experience of the health share clinic. The staff were friendly , respectful and efficient . The service was excellent, thank you .
Visited October 2024
Review titled Healthshare Ltd
Replied on 18 October 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and found the staff to be friendly , respectful and efficient. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1887711 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Caring people
Rated 5 stars out of 5
by Trevor Hermes - Posted on 16 October 2024
Very caring and professional staff. Prompt treatment carried out with thought and consideration for my needs at all times.
Visited October 2024
Review titled Healthshare Ltd
Replied on 16 October 2024
Dear Trevor, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service and you found our staff to be very caring and professional. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1886931, name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group