Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Awesome practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2024
Great experience. They kept sending text messages to remind me of my appointment. The staff are very friendly.
Visited October 2024
Review titled Healthshare Ltd
Replied on 25 October 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1892090 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled First Class Experience
Rated 5 stars out of 5
by Mrs Lorraine Baxter - Posted on 24 October 2024
As a very anxious and nervous lady I was apprehensive about having an MRI scan and as it was my first time didn’t really know what to expect. However, I was talked through what was going to happen and how long the scan would take. Was also given the choice of whether to go through with it or not. I would 100% recommend this place and the staff who were with me. I was treated with respect, a lot of patience, made to feel comfortable and reassured throughout. Although not the best afternoon ever I would not hesitate at all recommending Healthshare to anyone going through the same experience.
Visited October 2024
Review titled Healthshare Ltd
Replied on 25 October 2024
Dear Mrs Baxter, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services and was treated with respect by our staff. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1891544, your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
Kind staff, well organised and ran to time. Provided good information ahead of the appointment. Efficient service and easy to access location.
Visited October 2024
Review titled Healthshare Ltd
Replied on 07 October 2024
Dear Patient many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s service's and found our staff to be well organised. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1879808 , with your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Clean, efficient experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 October 2024
I recently had an ultrasound at The Parsloes Hub. I had never been there before, but there was a small car park and some payable on street parking nearby. The Hub was clean and the staff were friendly and helpful. My scan was thorough and conducted with respect and care. I wouldn’t hesitate to return or recommend it to family and friends in the future. Thank you.
Visited October 2024
Review titled Healthshare Ltd
Replied on 16 October 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at The Parasols Hub, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Great practice
Rated 5 stars out of 5
by Mark - Posted on 08 October 2024
Very quick service by an excellent team who were very polite and helpful. waiting time was very short, which was a refreshing change from other services within the nhs.
Visited October 2024
Review titled Healthshare Ltd
Replied on 09 October 2024
Dear Mark, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services and found our staff to be Polite and helpful. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1882180and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2024
Very professional and good service Punctual on timed appointment Very friendly staff that put me at ease
Visited October 2024
Review titled Healthshare Ltd
Replied on 15 October 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and was greeted by friendly staff. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1885361 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Very good
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2024
Nice place friendly and no waiting run on time very friendly clean and helpful easy to find no charge for parking
Visited October 2024
Review titled Healthshare Ltd
Replied on 24 October 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly and helpful. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1890839 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
Had a MIR scan and was greeted by friendly staff in a relaxing atmosphere and the appointment was on time. At no time did I feel pressured or stressed. I would have no hesitation recommending this service to others.
Visited October 2024
Review titled Healthshare Ltd
Replied on 07 October 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services and was greeted by friendly staff. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1879851 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent service
Rated 5 stars out of 5
by Bev - Posted on 18 October 2024
The hospital was easy to find and the carpark had plenty of spaces. The hospital itself was clean, warm and welcoming. I didn't have to wait more than a few minutes before a friendly nurse escorted me to the treatment room. I was treated with dignity and respect throughout the procedure.
Visited October 2024
Review titled Healthshare Ltd
Replied on 21 October 2024
Dear Bev, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services and you was treated with dignity and respect throughout the procedure. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1888222 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great practice
Rated 5 stars out of 5
by Tracy Bluemore - Posted on 20 October 2024
I arrived at local polyclinic for an mri scan the lady was welcoming professional and kind. She made a daunting experience really easy and her professional approach made me feel completly at ease. I wasnt rushed or treated coldly like a number. She really made this experience a positive one. It was so conveniently situated. Thete was no waiting. I didnt miss work because it was on a saturday night. Highly reccomend this service
Visited October 2024
Review titled Healthshare Ltd
Replied on 21 October 2024
Dear Tracy, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services your comments have been forwarded to the team. Best regards Healthshare Group