Medefer
19 Eastbourne Terrace, London, Greater London, W2 6LGPatient ratings and reviews
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Reviews
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Review titled Incredibly efficient
Rated 5 stars out of 5
by Anonymous - Posted on 31 August 2022
I had been waiting a few years for my referral to be reviewed due to the COVID backlog. I was given the option by Manx Care to have my referral reviewed by Medefer and within weeks, everything was organised and I had further tests performed a few weeks ago. I couldn’t fault the service.
Visited August 2022
Medefer has not yet replied.
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Review titled Professional and friendly
Rated 5 stars out of 5
by Sandra - Posted on 19 August 2022
I strongly recommend Medefer. They are caring and professional. They called me to explain the next step for my investigative exams. I feel I am in good hands.
Visited August 2022
Review titled Medefer
Replied on 26 August 2022
Dear Sandra, We greatly appreciate you taking the time to leave this lovely review. We will ensure that your feedback is passed on to the team. Many thanks, The Medefer Patient Experience Team
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Review titled Excellent service
Rated 5 stars out of 5
by Philip Vines - Posted on 14 July 2022
The service was very hospitable and friendly. Explained everything beforehand and made the experience very welcoming.
Visited June 2022
Review titled Medefer
Replied on 16 August 2022
Dear Philip, We greatly appreciate you taking the time to leave this wonderful review. We will ensure that your feedback is passed on to the team. Many thanks, The Medefer Patient Experience Team
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Review titled Brilliant
Rated 5 stars out of 5
by Anonymous - Posted on 14 July 2022
Brilliant service, quick and easy. The staff were very friendly and the service was good. Quick on response and receiving letters.
Visited June 2022
Review titled Medefer
Replied on 16 August 2022
Dear Patient, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you found our staff to be friendly and our service to be good. We will ensure that your feedback is passed on to the team. Many thanks, The Medefer Patient Experience Team
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Review titled Efficient, quick
Rated 5 stars out of 5
by AMG - Posted on 08 September 2022
My referral was sent to Medefer at the end of May and by the end of June I had a number of tests organised and completed, it was all done very smoothly.
Visited June 2022
Medefer has not yet replied.
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Review titled 10 out of 10
Rated 5 stars out of 5
by Susan Sanyaolu - Posted on 14 July 2022
They wrote a letter to me that explained. They were kind and caring. People called me for support and explained everything. Would happily recommend Medefer, 10 out of 10.
Visited June 2022
Review titled Medefer
Replied on 16 August 2022
Dear Susan, Thank you for taking the time to provide us with your wonderful feedback. We are thrilled to hear that you found our staff to be kind and caring. We will ensure that your feedback is passed on to the Medefer team. Many thanks, The Medefer Patient Experience Team
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Review titled Excellent service
Rated 5 stars out of 5
by Abdul Rahimi - Posted on 14 July 2022
Very helpful, very polite, helped me to get me to my appointment sooner. Would recommend to any patient.
Visited June 2022
Review titled Medefer
Replied on 16 August 2022
Dear Abdul, We greatly appreciate you taking the time to leave this wonderful review. We will ensure that your feedback is passed on to the team. Many thanks, The Medefer Patient Experience Team
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Review titled Faultless service
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2022
I’m very happy with the treatment I received through Medefer. I was getting a lot of stomach symptoms and the Medefer team reviewed my referral and organised further tests very quickly. I was kept well informed throughout the process and felt things happened much more quickly than if I went through the standard hospital pathway
Visited June 2022
Medefer has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Kim Hilton - Posted on 14 July 2022
The service was good, made the process much quicker, the doctor was explaining the procedure during the exam and received report that explained everything.
Visited June 2022
Review titled Medefer
Replied on 16 August 2022
Dear Kim, Thank you for taking the time to leave us such a lovely review. We will ensure that your feedback is passed on to the Medefer team. Many thanks, The Medefer Patient Experience Team