One Health Group
131 Psalter Lane, Sheffield, South Yorkshire, S11 8UXPatient ratings and reviews
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Reviews
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Review titled Everything was done efficiently
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2024
I had a consultation for dupuytrens contracture in September 2023 with the consultant in Sheffield and was told I would be put on the list for an operation. This took place at the Kinvara Hospital through the NHS on the 15th December 2023. The surgeon and the anaesthetist were both excellent and kept talking to me through the procedure. All of the staff at the hospital were efficient and caring. I would have no hesitation in recommending the One Health group to anyone who would be able to access their services.
Visited December 2023
Review titled One Health Group
Replied on 07 March 2024
Dear patient, Thank you so much for your kind words! We are delighted to hear that you would recommend our services - One Health aspires to deliver the highest quality outcomes, the best patient care and the most convenient choice for our patients and partners - so It is lovely to hear that we have managed to succeed in doing this for you. Best wishes, One Health Group
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Review titled Very friendly professional staff.
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2023
I attended the surgery at Ossett for a steroid injection. I was seen, on time. Everything was explained. I was offered a female chaperone. The two male technicians were very friendly but professional as was the Doctor who carried out the procedure. This follow up was carried out by another equally pleasant member of staff.
Visited December 2023
Review titled One Health Group
Replied on 19 December 2023
Dear patient, we are really glad to hear you received a positive service from One Health and found our staff to be friendly and professional. We wish you all the best with your recovery. Kind regards, One Health Group
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Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2024
I was very impressed with the consultation and onward MRI organised - without any delay. I couldn’t speak more highly of One Health and would recommend them to anyone. Many thanks to the team.
Visited December 2023
Review titled One Health Group
Replied on 01 February 2024
Dear Patient, We are delighted to hear that you are pleased with the care you received and that you speak so highly of One Health Group. Thank you for sharing such kind words. Take care, One Health Group
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Review titled Short appointment time
Rated 4 stars out of 5
by Anonymous - Posted on 04 December 2023
Only had a day's notice of appointment and had to travel approx 1 hour by car to get there. Lady I saw was very nice but I didn't feel I was any further forward with my problem. There didn't appear to be anything they could do for me, so a bit disappointed.
Visited November 2023
Review titled One Health Group
Replied on 19 December 2023
Dear patient, thank you for your feedback of your experience. We are pleased that we were able to get you seen so quickly for an appointment. If you feel however that you need any further support or advice from us regarding your treatment options, please do not hesitate to get in contact with our dedicated Patient Liaison Team on 01142505510 to discuss this. Best wishes, One Health Group
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Review titled Third time unlucky
Rated 1 star out of 5
by Nigel Goodlad - Posted on 30 November 2023
My wife's appointment for a procedure has today been cancelled for the third time. All at short notice. First time because the lift had broken down. On the second occasion she was actually prepped and ready to go down to the operating theatre well it was cancelled due to missing equipment. Now today it has been cancelled two days it was due to take place because they cannot get an anesthetist. As well as being in constant pain my wife is now totally stressed and very upset. This is totally unacceptable and highly unprofessional.
Visited November 2023
Review titled One Health Group
Replied on 19 December 2023
Dear Mr Goodlad, thank you for your feedback. We are very sorry to hear that you and your wife have had a negative experience, as we strive to provide a high standard of care to all our patients. It sounds as though there have been a number of unforeseen circumstances surrounding your wife's surgery booking and we are truly sorry for the inconvenience and distress caused. In order to improve our patient experience and investigate the issues you have highlighted, we would be grateful if you would contact our dedicated Patient Liaison Team on 0114 2505510 to discuss this further. Yours sincerely, Sophie Hartley-Jones Operations and Clinical Governance Manager
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Review titled Every assistance given
Rated 5 stars out of 5
by Richard Bailey - Posted on 07 December 2023
From start to my operation last week, they have been helpful,interested and committed to assisting me with my problems
Visited November 2023
Review titled One Health Group
Replied on 19 December 2023
Dear Richard, thank you for your 5 star review of our service. We are so pleased to hear you have had a positive experience and we wish you all the best with your recovery. Kind regards, One Health Group
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Review titled Fantastic
Rated 5 stars out of 5
by Tracey - Posted on 07 November 2023
Everything and everyone is fantastic about the practice, everyone is helpful and friendly cannot fault it in any way
Visited November 2023
Review titled One Health Group
Replied on 19 December 2023
Dear Tracey, thank you so much for your 5 star review of our service. We are so pleased to hear you have had a fantastic experience. Take care, One Health Group
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Review titled Wonderful result
Rated 5 stars out of 5
by Richard Bailey - Posted on 05 January 2024
Thank you for my response to my review. I wish to continue my appraisal as today ; five weeks after the operation; I have been discharged from physiotherapist as he feels I have surpassed where he feels I should have been in this time!! Thank you again!!
Visited November 2023
Review titled One Health Group
Replied on 16 January 2024
Dear Mr Bailey, Thank you very much for your 5-star review. It is lovely to hear that you are pleased with the progress you have made following your operation. Take care, One Health Group
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Review titled Great service and care
Rated 5 stars out of 5
by Mr D Windle - Posted on 13 February 2024
Well looked after pre/post operation Great teams quality care. Top surgeon. Would definitely recommend to anyone. Barlborough hospital was first class.
Visited November 2023
Review titled One Health Group
Replied on 21 February 2024
Dear Mr Windle, We are delighted to hear of your positive experience. I will make sure to share your kind words with Barlborough Hospital. Take care, One Health Group
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Review titled Faultless
Rated 5 stars out of 5
by Carol - Posted on 02 August 2024
Had total knee replacement in November 2023 and from start to finish I was well taken care of. Aftercare is also exceptional. I was made aware of what was happening every step of the way. I will eventually need surgery on my other knee and hopefully it will be one health I'm having my surgery with.
Visited November 2023
One Health Group has not yet replied.