One Health Group
131 Psalter Lane, Sheffield, South Yorkshire, S11 8UXPatient ratings and reviews
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Reviews
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Review titled Excellent treatment throughout.
Rated 5 stars out of 5
by PETER HENRY - Posted on 03 August 2023
I had a 'total hip replacement' operation at the Thornbury Hospital on 26th July 2023. I was naturally somewhat apprehensive about this as it was a first for me and, although now a common procedure, is still regarded as major surgery with all the attendant risks. I must say, however, that from the time that I entered the hospital at 0700 on the 26th to being discharged at about 1630 on the 28th I received nothing but kindness and consideration from all the staff that I met. They were universally efficient and my room and all other areas of the hospital were comfortable and clean. As a bonus the food was good, better than many a posh restaurant. Although having a new hip could never be put in the category of 'a fun thing to do', if you do need one, and I certainly did, I would highly recommend Thornbury as the best place around to have it done!
Visited July 2023
Review titled One Health Group
Replied on 24 August 2023
Dear Peter Henry, thank you so much for taking the time to write us a 5 star review. We are thrilled to hear about your positive experience and recommendation and will ensure your feedback is shared with Thornbury Hospital. We wish you all the best with your recovery. One Health Group.
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Review titled Great Experience
Rated 5 stars out of 5
by Sue G - Posted on 07 December 2023
My GP arranged for me to go down the One Health route and from beginning to end I couldn't recommend them highly enough. First consultation with the Surgeon was at my local surgery, I was kept informed the whole way through, so reassuring in circumstances like this. The operation, follow up physio and consultations were all arranged and kept. Hospital staff were all helpful and kind. So pleased with the outcome. Wouldn't hesitate to use One Health again if it was offered.
Visited July 2023
Review titled One Health Group
Replied on 19 December 2023
Dear Sue, thank you for leaving us a review. We are delighted to learn of your experience which is just the service One Health strives to deliver. We wish you all the best with your future recovery. Best wishes, One Health Group
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2023
The care and attention I received before and after my surgery was incredible. I felt I was totally involved with every aspect of the whole procedure. The complete team that cared for me were very friendly and informative making the time spent there more bearable.
Visited July 2023
Review titled One Health Group
Replied on 08 September 2023
Dear patient, we are so pleased to hear of your positive experience. Thank you for taking the time to leave this review. We wish you all the best with your recovery. Best wishes, One Health Group
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Review titled Partial knee replacement
Rated 5 stars out of 5
by Ian Renshaw - Posted on 20 November 2023
Having been waiting on the nhs for partial knee replacement for a long period due to the back log I was referred to the One Health Group. I was very quickly appointed a consultant/surgeon. My consultant was absolutely brilliant from the first consultation through to having surgery and follow on appointments. One Health Group as a collective I cannot fault from the admin staff, consultant and physio are all top notch with only your interest at the fore. I did read some reviews before hand about ohg which were quite negative about being nhs patients referred and not being treated the same as paying clients. At no point was this the case for me as at every stage the team couldn’t do enough for me. Now three months post Op I couldn’t be happier rehab is going well. I would highly recommend ohg and would definitely choose them again for any further surgery.
Visited July 2023
Review titled One Health Group
Replied on 19 December 2023
Dear Ian, thank you so much for your feedback. We couldn't be happier that you have had such a successful recovery and that your experience of our service and Consultant has been brilliant. We hope you do not require any further surgery but are delighted to hear you would choose us again. Best wishes, Sophie Hartley-Jones
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Review titled Good practice
Rated 5 stars out of 5
by Brenda - Posted on 06 September 2023
I would recommend this practice to anyone , this service was excellent, appointments on time, made to feel at ease, very well organised.
Visited June 2023
Review titled One Health Group
Replied on 08 September 2023
Dear Brenda, thank you for your feedback. We are so pleased you were made to feel at ease and would recommend our service. Best wishes, One Health Group
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Review titled Brilliant practice
Rated 5 stars out of 5
by Lynn Norris - Posted on 02 August 2023
Absolutely immaculate surgery seen quickly and very friendly would highly recommend felt at ease and discussed everything in depth with me
Visited June 2023
Review titled One Health Group
Replied on 03 August 2023
Dear Lynn Norris, thank you so much for your incredibly positive review. This is the standard of care in which One Health strives to deliver and we really value your feedback. We wish you a speedy recovery. Best wishes, One Health Group
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Review titled Positive Experience
Rated 5 stars out of 5
by Hamilton Adrian - Posted on 04 September 2023
I had surgery for a hernia repair at The Thornbury Hospital in Sheffield. I feel very fortunate to have been seen there as the whole experience from start to finish was very positive. As a result my recovery was very quick and problem free. The staff across the board were outstanding: friendly, professional and caring. I would not hesitate to recommend this hospital.
Visited June 2023
Review titled One Health Group
Replied on 08 September 2023
Dear Adrian, thank you for your review. We are so pleased that you had a positive experience with ourselves and will be sure to share your feedback with Thornbury Hospital. Best wishes, One Health Group
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Review titled Fantastic care
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2023
All staff that I have been in contact with throughout my referral (nurses, health care support workers, radiologists, surgeon, receptionists, porters) have been so kind, caring, compassionate, professional and knowledgeable. I felt listened to and understood by the surgeon and his supporting staff. All appointments and investigations have been booked and completed in a timely manner across a variety of different hospital/clinic settings.
Visited June 2023
Review titled One Health Group
Replied on 07 July 2023
Dear patient, thank you so much for your review. We are so pleased to hear you had a positive experience with One Health and will share this feedback with our wider team. Best wishes, One Health Group
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Review titled Great hospital
Rated 5 stars out of 5
by Ann Mann - Posted on 03 August 2023
I had day surgery and I was really pleased with my time spent there the staff was really polite and helpful. My consultant explained my procedure so I knew what was going to be done how long it would take etc. I couldn't praise the staff enough I would definitely recommend Thornbury hospital. Thank you everyone.
Visited May 2023
Review titled One Health Group
Replied on 24 August 2023
Dear Ann Mann, thank you for leaving us a 5 star review. We are so pleased you have been satisfied with the care you have received and that you would recommend our service. We will ensure your feedback is also passed on to Thornbury Hospital staff. All the best, One Health Group
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Review titled Great experience
Rated 5 stars out of 5
by Kath - Posted on 02 August 2023
I was kept informed of my treatment by the consultant.All the staff were very caring and I was looked after really well.
Visited May 2023
Review titled One Health Group
Replied on 03 August 2023
Dear Kath, thank you for leaving a review. We are really pleased to hear you were well looked after during your treatment, we will feed this back to our staff. We wish you all the best with your recovery, One Health Group.