Practice Plus Group
Hawker House, 5-6 Napier Court, Napier Road, Reading, Berkshire, RG1 8BWPatient ratings and reviews
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Reviews
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Review titled Cataract surgery
Rated 3 stars out of 5
by Anonymous - Posted on 19 May 2023
I have done my Cataract surgery and all went well but due saving money, they did not review after the surgery. I had previous complication, I wanted them to review after a month. They said I have to go to optition for review. Very disappointed. Same operation done by Moorfield hospital for my first eye and they reviewed and the spot the swelling behind retina and treated. NHS should not send patient just for operation without review to private practice. Very disapoint by this.
Visited April 2023
Practice Plus Group has not yet replied.
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Review titled Disgraceful
Rated 1 star out of 5
by Anonymous - Posted on 26 April 2023
If I could give no stars for this review and still review them, I would the nhs as a whole has failed miserably in the uk Peoples teeth are falling apart and cannot get a dentist in North Wales. It’s an absolute disgrace you tell people that you’re going to be contacted 12 midday yesterday didn’t happen as a consequence I’m now pulling my own teeth out nhs has failed miserably miserably absolute miserably and should be ashamed of themselves go private . You get a better Service. nhs england wales has failed miserably. And people are gonna have no teeth for nhs doesn’t care about that because it’s not considered severe unless your face is swollen. My face is swollen and you still can’t contact me so I’ll pull my own teeth out sticker nhs up your up your gluteus maximus make sure there’s no swearing in. This review to make sure other people in North Wales get to read what it’s like the nhs111 dental absolute disgrace
Visited April 2023
Practice Plus Group has not yet replied.
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Review titled Never got a call back
Rated 1 star out of 5
by Sarah - Posted on 02 April 2023
Rang 111 at 20.53 due to extreme pain. Current wait in local a and e was 11 hours. I was told I'd get a call in 30 minutes. 2 hours later I called them to be told the queue on the phone was over an hour. In the end, I never got to speak to anybody and the call never came
Visited April 2023
Practice Plus Group has not yet replied.
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Review titled Such a good service
Rated 5 stars out of 5
by Amanda Wakelin - Posted on 11 April 2023
Call handler was great. GP responded promptly and with such kindness. Prescribed antibiotics. Just wanted to thank him for his professional and great understanding.
Visited April 2023
Practice Plus Group has not yet replied.
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Review titled Did not help
Rated 1 star out of 5
by Anonymous - Posted on 06 April 2023
I rang 111 and was on hold for an hour. When I finally got through to someone regarding my tooth pain. I was told I had to ring a dentist to which I explained that I’ve tried countless times and then I got told wel we can’t do nothing goodbye. Then they hung up. Disgusted and severely in pain.
Visited April 2023
Practice Plus Group has not yet replied.