Provide
900 The Crescent, Colchester Business Park, Colchester, Essex, CO4 9YQPatient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2024
My experience with this practice in may 2024 was absolutely amazing , all admin staff went above and beyond to satisfy me as a patient as did the clinical staff as well i would recommend this practice to everyone
Visited May 2024
Provide has not yet replied.
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Review titled Excellent Professionalism
Rated 5 stars out of 5
by Frankie - Posted on 16 May 2024
Doctor and nurses were very kind, focus and give us proper guidance in steps to take with referals, medicine, diet and all related with health issues in order to get better health and to make life easier every day... We Are So Grateful...
Visited May 2024
Provide has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Rita Hall - Posted on 21 May 2024
Great service appointments were very quick to come through and staff very helpful and friendly thank you
Visited May 2024
Provide has not yet replied.
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Review titled Onboarding system
Rated 2 stars out of 5
by Alina Sovenko - Posted on 21 May 2024
My first face-to-face appointment was challenging I am originating from another county, came to the UK 2 years ago, never visited any of local medical centers before After registering with a GP (the whole process took 7 days) I made an appointment (10.00) and received text confirmation I came to medical center 5 mins ahead of the appointment (as advised in the text confirmation) and waited 40 mins, nothing happened As appeared was supposed to check-in with CS managers after coming to confirm my appointment CS team tried to phone me at 10.01, but my phone was on mute from 09.50 when I entered medical center Fortunately CS team and my GP made and exception and excepted me (much appreciated), but this was a real sprint for all of us Please consider adding the note about check-in on site to your text confirmations
Visited May 2024
Provide has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2024
I had such a positive experience with the staff. They were extremely comforting, dealt with any query’s I had with no issues, making my overall experience easier.
Visited April 2024
Provide has not yet replied.
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Review titled Royal Surrey County Hospital / St Luke's Cancer Centre
Rated 5 stars out of 5
by Timothy Barker - Posted on 28 March 2024
To the Chief Executive and Board Members of the Royal Surrey National Health Service Foundation Trust, I am writing to highlight exceptional performance that I’ve been the fortunate recipient of at the Royal Surrey Hospital and St. Luke’s Cancer Centre, and express my sincere gratitude and appreciation for the excellent care and treatment your staff have given me during my recent course of radiotherapy and ongoing chemotherapy. You have a truly remarkable team of professionals under your helm, who work with dedication, compassion, and expertise. I‘m so grateful to the nurses, technicians and staff of the Oncology, Radiology, Haematology, Imaging, Phlebotomy, and Pharmacy departments. I’m currently being attended to by the nurses and assistants in the Chilworth Day Unit who are simply true professionals. The Clinical Oncology Nursing Staff and the Pre-Habilitation Team have been in regular contact with me to check on my welfare. Due to the format of this feedback form I am unable to name my consultants, or their assistants and team members, but please know that I have a high degree of confidence that I will get through my current health challenges, which in itself relieves me of much stress and anxiety. Your staff are making a difficult and challenging time for me and my family much more bearable. I have a long road ahead, with an upcoming major surgery, followed by even more chemotherapy which will run through the summer into fall. I feel so grateful that I can look ahead with the knowledge that my care will be the best available anywhere. Beyond the team members looking after me personally, I should also mention that the general attitude of every single staff member I’ve encountered has been one of compassion and a genuine willingness to help. The professionals throughout your facility reflect well on the National Health Service and are a great credit to the hospital and the community. Finally, thank you and the Board Members for your contributions toward making the workplace a positive environment where your staff members are able to thrive and share their compassion. Sincerely, Tim Grayshott, Surrey
Visited March 2024
Provide has not yet replied.
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Review titled Cataract
Rated 5 stars out of 5
by John - Posted on 27 March 2024
I was very apprehensive of this operation but pleasantly surprised how quick and painless it was. Thanks to all.
Visited March 2024
Provide has not yet replied.
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Review titled Can't fault
Rated 5 stars out of 5
by LAM - Posted on 27 March 2024
Attended respiratory y.day. Husband attended endocrinology today. On both occasions it was a first class service. Punctual, organised. All the staff were helpful, cheerful, polite and professional. Well done to all staff.
Visited March 2024
Provide has not yet replied.
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Review titled Great GP
Rated 5 stars out of 5
by J Humphries - Posted on 05 March 2024
Visited Comberton surgery today after a triage call and met with a doctor who was so so thorough and caring. Don't often go to GP but she was first rate.
Visited March 2024
Provide has not yet replied.
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Review titled the sheldon practice
Rated 1 star out of 5
by patient - Posted on 04 April 2024
title: review of service experience at the sheldon practice regrettably, my initial encounter with the sheldon practice as a new patient has been unsatisfactory. In late January, I experienced a stroke/tia episode, resulting in a collapse and the loss of both eyesight. following diagnosis and treatment, I was discharged from the hospital on february 8th, armed with prescribed medications and a need for ongoing medical care. however, complications arose when I received correspondence from my nhs gp indicating that I was being disassociated from their practice due to my changed living circumstances. This necessitated my transition to a new gp closer to my current address, prompting my application to the sheldon practice in late october. upon reaching out to the sheldon practice for an appointment, I was met with confusion and an apparent absence from their system. despite assuring the receptionist, ms. jainey, of my application and eligibility, I was directed to contact nhs 111 for further assistance. disappointingly, my call to nhs 111 only compounded the issue. the representative informed me that their service was limited to "assistance" rather than providing actual advice on gp matters. consequently, I find myself in a precarious situation, devoid of medical care despite my urgent need, as indicated by my medical records labeled "home ems." The glaring question remains: who will address my ongoing prescription needs and ensure timely reordering? The lack of resolution and clarity from both the Sheldon Practice and NHS 111 leaves me feeling vulnerable and neglected in terms of essential medical care. In conclusion, the lack of coordination and assistance from both the Sheldon Practice and NHS 111 has left me deeply concerned about my medical well-being. Urgent measures must be taken to rectify this situation and provide the necessary support and care that every patient deserves.
Visited March 2024
Provide has not yet replied.