ASDA Pharmacy
EAST STREET, BEDMINSTER, BRISTOL, BS3 4JYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 17 December 2023
Pharmacy continuously is missed medication that I have requested on the same prescription. Pharmacist was unwilling to help to figure out where the prescription had gone or even suggesting who I can contact to get this rectified. Staff were really condescending and didn't explain anything clearly.
Visited December 2023
Review titled ASDA Pharmacy
Replied on 09 February 2024
We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.
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Review titled Off the counter medicine
Rated 1 star out of 5
by Anonymous - Posted on 28 December 2023
Unable to get an appointment at GP was Advised to get medicine to help sleep for flu like symptoms from chemist. Went to Asda pharmacy at Spondon Derby and they refused to sell me night nurse as an adult woman who has used this many times before with flu like symptoms with a cough. And was told can only take this fir a dry cough???
Visited December 2023
Review titled ASDA Pharmacy
Replied on 09 February 2024
We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.
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Review titled Shoddy service at Asda pharmacy Harpurhey
Rated 1 star out of 5
by Anonymous - Posted on 12 December 2023
I booked a private flu jab and worked late to coincide with my appointment time. Upon arrival, I was informed that the pharmacy had ran out of the flu jab so were unable to administer it. I explained I’d booked an appointment a few days ago and was told that they’d had ‘walk ins’. I reiterated that I’d booked an appointment and asked why they didn’t save some for bookings. I was told that it was the manufacturers fault as they hadn’t sent any more. I asked why I hadn’t been sent an email or text to cancel my booking and was told by the pharmacist, “I’ve only just found out so I’m sorry.” This isn’t the first negative experience I’ve had with this pharmacy, in fact it probably isn’t even the fifth! Shocking service from a pharmacy that is disorganised and incompetent.
Visited December 2023
Review titled ASDA Pharmacy
Replied on 09 February 2024
We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.
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Review titled Disappointing level of service
Rated 3 stars out of 5
by Tony Waterhouse - Posted on 04 November 2023
Been waiting over five days to get prescription fulfilled they took payment before we were told it was out off stock and didn’t know when it would be back in stock getting one more day to sort it then getting prescription re issued and money back
Visited November 2023
Review titled ASDA Pharmacy
Replied on 24 November 2023
Hi, could you please direct message us on Facebook/Twitter with a copy of this message, the date and time of your visit, the store name, colleague name, your full name, email and contact number? Our service team will then be able to pass your details along to our pharmacy team so they can pick up with you directly. Thanks -Hope
Provided by Yext
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Review titled Terrible experience with Asda Pharmacist
Rated 1 star out of 5
by Anonymous - Posted on 17 November 2023
I had an eye inflammation and my eyes turned red. So rushed to the GP given that it happened so suddenly. The GP asked me to check with a pharmacist so that they can confirm it is an inflammation and provide the right medication. Went to Asda pharmacy. Explained the symptoms to the lady at the counter, she went in to check with the pharmacist and came back with responses from the pharmacist. I bought the medicine but just asked for the pharmacist so that I could check if I need to go to the urgent care. The pharmacist came out after a few minutes and said I should trust her colleague and that she doesn’t have to see me. She was was extremely rude and had no consideration. She kept repeating that her colleague is qualified enough and that she didn’t need to see me and make recommendations. Her colleague was consulting her for every question I asked so what the pharmacist was saying didn’t make sense. She seemed reluctant to do her job and was treating my question as a waste of her time. It was shocking to see how inconsiderate she was being in the medical profession!
Visited November 2023
Review titled ASDA Pharmacy
Replied on 20 November 2023
Thanks for leaving a review about your experience, we'll pass this back to the appopriate team to look into. Have a lovely week!-Hope
Provided by Yext
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Review titled Very informative
Rated 5 stars out of 5
by Anonymous - Posted on 15 November 2023
I was worried about my condition, and I had to speak to the pharmacist. They answered a lot of my questions and put me at rest
Visited November 2023
Review titled ASDA Pharmacy
Replied on 06 December 2023
Thanks for your feedback, it's appreciated, take care! -Hope
Provided by Yext
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 13 October 2023
Afte r havin a allergic reaction a prescription was sent from doctors to Asda pharmacy 4 times I went to pick it up since Thurs still waiting said call back Saturday joke staff very unprofessional aswel just moaning about going home joke
Visited October 2023
Review titled ASDA Pharmacy
Replied on 19 October 2023
We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.
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Review titled Appalling Service
Rated 1 star out of 5
by Melanie Dix - Posted on 12 September 2023
Once again I queued up for 35 minutes that’s standard time to be told like many others in front of me that they could get it made up by tomorrow they have had my prescription for around 10 days I have No injections and no medication that is essential I am so angry why do they take prescriptions in when they can’t fulfil it within a timely manner Just shocked and quite angry to be fair
Visited September 2023
Review titled ASDA Pharmacy
Replied on 25 September 2023
We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.
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Review titled Flu vaccine
Rated 1 star out of 5
by Anonymous - Posted on 27 September 2023
I booked online for a flu vaccine for my elderly neighbour, I got confirmation by text the same day. However when we arrived on time to the correct pharmacy we were told they are unable to do it today as the pharmacy that’s on duty are unable to do vaccinations. We had gone out of our way to keep the appointment as not local, I’m very disappointed that I didn’t receive a text saying it was cancelled.
Visited September 2023
Review titled ASDA Pharmacy
Replied on 19 October 2023
We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.
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Review titled Very slow service
Rated 2 stars out of 5
by Anonymous - Posted on 18 September 2023
Doesn’t seem to matter when you order your prescription it’s never put up ready and the staff just seem to ignore the queue not matter how long.. will not use again..
Visited September 2023
Review titled ASDA Pharmacy
Replied on 25 September 2023
We are sorry that you were not happy with your experience of our Pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link https://asda-stores.custhelp.com/app/home. Thanks, Pharmacy Operations & Compliance Team.