Nimo Pharmacy
270 HERBERT AVENUE, PARKSTONE, POOLE, DORSET, BH12 4HYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great travel clinic service
Rated 5 stars out of 5
by Anonymous - Posted on 26 February 2025
I had an excellent experience at the travel clinic at Nimo pharmacy. The team were incredibly accommodating with facilitating my appointment last minute on the day and providing all of the information I needed clearly. The pharmacist I saw had a great patient manner and I felt very informed on what I needed for my upcoming trip. As a doctor myself, I would recommend this service to friends, family and colleagues. Thank you.
Visited February 2025
Review titled Nimo Pharmacy
Replied on 27 February 2025
Dear patient, thank you so much for taking the time to provide your feedback and sharing your experience with us. We are thrilled that you found the Travel Clinic experience informative and comprehensive. Your feedback means a lot to us, helps us to motivate myself and the entire team to continue to strive to improve and provide an excellent service. Have a great holiday and we look forward to serving you again soon! Dev Kerai, Travel Clinic lead pharmacist.
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Review titled Great
Rated 5 stars out of 5
by Marie Webb - Posted on 13 February 2025
Filled out the form on line through Nimo’s app appointment came through for later that day for my daughter, dev was very professional and thorough, and antibiotics given. App was easy to use to book appointments.
Visited February 2025
Nimo Pharmacy has not yet replied.
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Review titled Amazing Service
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2025
We have been using Nimo Pharmacy for a long time. All of the team are very friendly and knowledgeable, nothing is too much trouble for them even in very busy periods they are smiley and helpful. Today I had an appointment and she was absolutely brilliant, not only did she help me with what I had asked for but also gave me lots of information about other services. I would highly recommend this pharmacy.
Visited January 2025
Nimo Pharmacy has not yet replied.
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Review titled Absolutely lovely pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2025
I had never been here before, but I needed some advice for traveling abroad. Everyone I spoke to was absolutely wonderful, very kind, knowledgeable, and professional. The travel clinic was great, I did not feel rushed, all the options were explained thoroughly and it really feels like the pharmacist in charge cares there. The shop itself is very well stocked and reasonably priced, they have their own parking at the back of the pharmacy and are well staffed so wait times aren't bad at all. I have already recommended a couple of family members switch from other places locally where they haven't been happy with the service for a while. I can't think of a single criticism at this time for Nimo, they truly have been amazing.
Visited January 2025
Nimo Pharmacy has not yet replied.
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Review titled A very lovely and helpful consultant
Rated 5 stars out of 5
by Joanna - Posted on 11 December 2024
I was referred by my GP practice to visit the pharmacy. I spoke to a lovely consultant, who listened to me and was really willing to help, and didn't treat me like an intruder or a hypochondriac, which was my last experience with the GP. She took her time, did some tests and explained very well what I needed to do next. Compassionate and attentive and simply a human who really wants to help. I wish more healthcare professionals had this approach. Highly recommended
Visited December 2024
Review titled Nimo Pharmacy
Replied on 15 December 2024
Dear Joanna. Thank you so much for your feedback. It provides us great motivation and the strive to continually improve our services with encouraging and positive feedback. I will certainly pass this onto the consultant who spoke to you and the whole team. I assure you of our ongoing commitment to provide an outstanding pharmaceutical service and customer experience. Devshi Kerai - Superintendent Pharmacist.
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Review titled Excellent Pharmacy
Rated 5 stars out of 5
by Marie - Posted on 20 November 2024
This really is a "family focused: Pharmacy. Not only do they look after prescriptions for myself and my partner they have now helped with a private vets prescription for my cat. The lady I spoke with was so helpful and knowledgeable and arranged getting the prescription for my cat. I was called by the lady when the prescription could be collected and the Pharmacist called to talk me through future prescription requests. Very grateful to both of these people We have always received exceptional service from Nimo's. The staff are all very friendly and helpful and I would like to pass on my sincere thanks to everyone from the counter staff, dispensing staff and delivery staff. 100% recommend this Pharmacy
Visited October 2024
Nimo Pharmacy has not yet replied.
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Review titled Brilliant pharmacy
Rated 5 stars out of 5
by Christine davis - Posted on 26 September 2024
We have just moved from Southbourne to Alderney. The pharmacy is very efficient very friendly and get my pricription with no problem and I have lots of tablets/ inhalers every time I've phone the staff were really good and every time I go in. My mum lives with us and her pricriptions are again always on time always right Thank you for 5star service
Visited September 2024
Review titled Nimo Pharmacy
Replied on 27 September 2024
Dear Christine, thank you so much for your feedback. We strive to offer the best customer experience and your comments motivate us to continue to do so. I have passed this feedback to all the staff and they really appreciate your positive feedback. Thank you for your time. Devshi, Pharmacist.
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Review titled Excellent pharmacy
Rated 5 stars out of 5
by Olurotimi Jones Asepo - Posted on 24 July 2024
I came to this pharmacy few years back, and tge information I got ,I don't think I can get it anywhere, that is the reason ,that even though I live in Christchurch now ,I still kept Nimo pharmacy as my pharmacy. I would forever be greatfull for the job they do for the community. Last week, I had issues with booking from the online,called the pharmacy and 3 days later, got a text my prescription was ready for collection.
Visited July 2024
Nimo Pharmacy has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by cheryl julie roberts - Posted on 24 May 2024
Outstanding service.Always going above and beyond for there customers.Have helped me so many times .can't thank them enough . Treatment received today for gum abcess and was pain free in minutes. thank you Cheryl Roberts
Visited May 2024
Nimo Pharmacy has not yet replied.
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Review titled terrible attendance
Rated 1 star out of 5
by Anonymous - Posted on 26 March 2024
Firstly, the attendant had no knowledge of the treatment I was requesting. He asked other colleagues for help and did not receive the help he needed. When I asked the pharmacist, she didn't consider asking me (the patient) what exactly I was looking for and again the attendant was left without the support I was looking for. I asked for an internal cream and the attendant sold me an external cream. Again, I requested for an internal cream where I need the applicators and the cream. The attendant sold me a medicine as if it were applicators to be used with the cream, which was another separate product. Furthermore, I did not receive any guidance on how to use the applicators. When I realized that the cream she sold me was for external use, I went back to the pharmacy to return the product and the pharmacist told me that they could not return a product that I had purchased a few minutes earlier. This is not fair and the pharmacy did not assist me properly
Visited March 2024
Nimo Pharmacy has not yet replied.