Richmond Pharmacy
57 RICHMOND ROAD, STECHFORD, BIRMINGHAM, B33 8TLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Worst Pharmacy in the land
Rated 1 star out of 5
by Brooke - Posted on 27 February 2023
Honestly this has got to be the worst pharmacy I have ever used in my life. Constantly get my perceptions wrong. I have even been given another patients heart medication!! Always tell me my prescription hasn’t been sent over by the doctors even though I’ve had and email to tell me it’s at the pharmacy to collect.. it then magically happens to be there once I question it. Oh and I hope you don’t have to call them because it’s taken me 40+ calls to get through today!
Visited February 2023
Richmond Pharmacy has not yet replied.
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Review titled Terrible
Rated 3 stars out of 5
by Anonymous - Posted on 09 January 2023
Been calling this pharmacy since 9.00am this morning, keep getting a constant engaged tone. Have called numerous times since then up until now and still engaged. How are we supposed to get through. What about elderly patients/housebound patients that unable to come to the pharmacy. They need to fix this problem asap.
Visited January 2023
Richmond Pharmacy has not yet replied.
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Review titled so bad I have moved to another pharmacy
Rated 5 stars out of 5
by Penny D - Posted on 03 January 2023
prescription ordered and authorised in good time - sent to the pharmacy on 28th December - finally delivered lunchtime today after eventually managing to have a telephone call answered following several days trying at random times throughout the day - last medication taken this morning had I not managed to get through would have been left without essential medication - last time I went to collect it because I couldn't get a response to phone calls only to be told it was out for delivery so wasted journey - this is the 3rd time we have been in a position on running out of meds despite ordering in plenty of time - spoken to GP surgery and arranged for alternative chemist for the future - seems to be a theme reading the other reviews - which don't appear to have been responded to - very unprofessional however their drivers who deliver are very helpful, pleasant and polite - pity that does not carry across to the staff in the pharmacy
Visited December 2022
Richmond Pharmacy has not yet replied.
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Review titled Never answer phone & measured meds wrong
Rated 1 star out of 5
by Anonymous - Posted on 12 December 2022
My daughter was prescribed five days of antibiotics however there was only 3 and half days worth in the bottle. Have tried calling and emailing them so they can rectify this but to no avail. They NEver answer the phone
Visited December 2022
Richmond Pharmacy has not yet replied.