SpaMedica Bedford
Bedford Heights, Brickhill Drive, Bedford, Bedfordshire, MK41 7PHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A great experience.
Rated 5 stars out of 5
by Mr Richard Caddy - Posted on 10 June 2023
Despite what seemed like a long waiting time once checked in it was most efficient. The surgeon was very friendly and communicative. The 3 hour time estimate given in the Spa Medica booklet was exacrly right. Maybe an explanation of the time between arrival and surgery would be useful to patients. All staff were very good and the tea and biscuits were most welcome.
Visited June 2023
Review titled SpaMedica Bedford
Replied on 31 August 2023
Hi Richard, thank you for your 5-star review of SpaMedica Bedford. It’s great to hear you had a positive experience with us. Wishing you all the best, SpaMedica.
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Review titled Lovely practice
Rated 5 stars out of 5
by Margaret - Posted on 26 June 2023
Staff really friendly puts you at ease straightaway, place nice and clean, staff asks if your okay throughout your stay.
Visited June 2023
Review titled SpaMedica Bedford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff took good care of you. Warm regards, the SpaMedica team.
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Review titled Very pleased
Rated 5 stars out of 5
by Anonymous - Posted on 15 June 2023
This was my second visit having had my other eye operated on last year. Once again I found all staff members very welcoming, friendly & reassuring. I've been able to reassure friends who will need the operation in the near future who hopefully will be referred to you. So thank you to you all.
Visited June 2023
Review titled SpaMedica Bedford
Replied on 11 September 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Bedford. It’s lovely to hear that our team took such great care of you. Your kind words have been passed on to them and it's so lovely to hear you would recommend our service to others. Best wishes, SpaMedica.
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Review titled Great practice
Rated 5 stars out of 5
by Clive - Posted on 12 June 2023
From start to finish the whole team I saw were professional and friendly, they talk you through the whole process. The surgery itself was quick and painless and the surgeon talks you through the op. The day after the op my vision was clear without any itching or scratching feeling . I'm now managing without glasses which is the first time in 67years, thank you SparMedica you done a great job, I can't wait to get my other eye done
Visited June 2023
Review titled SpaMedica Bedford
Replied on 31 August 2023
Hello Clive, thank you so much for your 5-star review of SpaMedica Bedford. We’re really happy to hear you had such a great experience with us and we look forward to welcoming you back for your next treatment. Warm regards, SpaMedica.
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Review titled Good Experience
Rated 5 stars out of 5
by Peter R Allen - Posted on 03 June 2023
Very efficient and friendly service from all members of Spamedica staff encountered. Surgery and discharge was carried out most successfully.
Visited May 2023
Review titled SpaMedica Bedford
Replied on 07 June 2023
Hello, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us! Wishing you all the best, from the SpaMedica team.
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Review titled Wonderful Team, gave me confidence for surgery
Rated 5 stars out of 5
by Deborah - Posted on 28 May 2023
As an anxious person I worried about cataract surgery. My first visit here, I was met and welcomed, they were waiting for me, had all my details right from taking the car registration in the car park, and the whole team continued that way, profesional but friendly.The initial visit comprised eye drops and exams, checking personal details, booking for the surgery date and receiving useful information booklets. The surgery experience was impressive .I expected to be there about 3 hours. This time is for eye drops to be inserted and take effect, then anaesthetic eye drops, checks and then the surgery itself; unbeliebabley, the surgery was the fastest part of the whole journey, and it was true, totally painless. The experience was even what I might class as pleasant! The discharge nurse went though the eye drops and what to do over the next 6 weeks, and a useful post op booklet to take home too.I found their information booklets very easy to read and I am referring to them regularly. The page for recordng the eye drops administration is an excellent idea. And my sight in that eye? after 24 hours, clear, bright colours, the world of good sight is so very different to that seen through cataracts, I'm so happy, its just wonderfyl the difference it makes!
Visited May 2023
Review titled SpaMedica Bedford
Replied on 01 June 2023
Hello, thank you for your 5-star review. It's great to hear that you had such an excellent experience with us and that you are now enjoying your improved vision. Wishing you all the best from the SpaMedica team.
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Review titled Brilliant
Rated 5 stars out of 5
by Isobel mckiernan - Posted on 03 May 2023
Found everyone here very friendly and extremely kind. Everything was wonderful, a lovely experience
Visited May 2023
Review titled SpaMedica Bedford
Replied on 04 May 2023
Hello, thank you for your 5-star review. We're very happy to hear that you had such a wonderful experience with us. Wishing you all the best, from the SpaMedica team.
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Review titled Confident and efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 July 2023
Extremely well treated by all members of staff. Everything was explained to me, staff were kind and helpful. Lots of waiting around which was stressful, a word or two of explanation as to the waiting time would have been helpful.
Visited May 2023
Review titled SpaMedica Bedford
Replied on 25 August 2023
Dear patient, thank you so much for your 5-star review of SpaMedica. It’s so nice to hear that our team took such good care of you. Your feedback is appreciated and will be passed on to our teams. Best wishes, SpaMedica.
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Review titled Excellent Service
Rated 5 stars out of 5
by Tony Briar - Posted on 06 May 2023
Very happy with the treatment I received. Staff were very helpful and courteous. I was impressed at how efficient the who operation was, it ran like clockwork!
Visited May 2023
Review titled SpaMedica Bedford
Replied on 09 May 2023
Hello, thank you for your 5-star review. It's great to hear that you had such a positive experience with us and that our staff took good care of you! Wishing you all the best, from the SpaMedica team.
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Review titled Excellent practce
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2023
Two words - just brilliant! I faced this procedure with some trepidation but there was no need as from the time I walked into Reception I was looked after with care and courtesy.
Visited May 2023
Review titled SpaMedica Bedford
Replied on 10 May 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a positive experience with us and that our staff took such good care of you. Wishing you all the best for the future, from the SpaMedica team.
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