SpaMedica Liverpool
Rathbone Building, Liverpool Innovation Park, 360 Edge Lane, Liverpool, Merseyside, L7 9NNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Absolutely First Class
Rated 5 stars out of 5
by Ralph Simon Davies - Posted on 05 March 2024
My initial assessment was carried out with expert professionalism, individual care/needs and complete thoroughness.
Visited March 2024
SpaMedica Liverpool has not yet replied.
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Review titled Amazing treatment
Rated 5 stars out of 5
by Donna Miller - Posted on 02 March 2024
I had my procedure yesterday and I am thrilled already. I was extremely anxious about the procedure. From the minute you enter the building you are met with helpful staff. The nursing staff were incredible. They introduced themselves and reassured me through each step. Cannot fault a thing. The hospital is immaculate. There are refreshments if needed. Would definitely recommend this clinic
Visited March 2024
SpaMedica Liverpool has not yet replied.
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Review titled Worried
Rated 2 stars out of 5
by Quemada - Posted on 09 March 2024
I had a cataract removed in Liverpool almost three weeks ago. My experience with the reception and other ancillary staff was positive; they were friendly and efficient. However, the actual operation was conducted in a conveyor-belt like manner. I was with the surgeon for approximately eleven minutes, ten of which I was being operated on. If I had not spoken to the surgeon I would have had no verbal interaction at all. When I sat up after treatment, the surgeon had already left the operating theatre which nonplussed me. The operation, to my great surprise, was so painful that my back arched. Luckily, I think I was held down. Since then my cheek has been swollen, my eyes bloodshot and my eye sockets feel as if I have been punched in the eye. I have white flashes in the corner of my eye which can be very disturbing. My vision is worse than before the operation. I knew the procedure was to remove the cataract not improve vision but I did not expect my vision to deteriorate. Reading is more difficult. I cannot see my watch, I put peanut butter into my breakfast cereal instead of honey. I intend to change my lightbulbs to stronger power in the hope that this will help. I arranged a review where, after examination, I was given more steroid eye drops. I was not reassured that my vision would improve. I live alone with no family or social support and I worry for my future wellbeing.
Visited March 2024
SpaMedica Liverpool has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Barbara T - Posted on 13 March 2024
I was treated with courtesy and kindness by all staff at all times, and was seen on time on each visit.
Visited March 2024
SpaMedica Liverpool has not yet replied.
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Review titled Fantastic
Rated 5 stars out of 5
by Hilary Jones - Posted on 15 April 2024
I arrived feeling very anxious but the staff there are lovely, made me feel very relaxed and when it was my time to go in the theatre I was fine. It was over and done with within about 20 minutes and having a cuppa! My experience was fantastic, definitely recommend, thank you.
Visited March 2024
SpaMedica Liverpool has not yet replied.
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Review titled Amazing
Rated 5 stars out of 5
by Jude - Posted on 15 February 2024
Referral, pre op and surgery completed within a month. All staff I encountered were friendly, professional, skilled and efficient. I have no complaints.
Visited February 2024
SpaMedica Liverpool has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Marie - Posted on 09 February 2024
Having attended the pre op appointment and now had my first cataract done I can honestly say it was a 5 star experience from being greeted at the door right through to the op. All the staff are polite, pleasant and informative. The clinic is run smoothly and very little waiting time in between all the different procedures you go through. Before the op the surgeon comes and introduces himself and also explains what he is going to do which made me feel more at ease, and the op itself was painless. I would highly recommend SpaMedica to anyone requiring cataract treatment. A big thank you to all the staff for making this an easy and painless experience .
Visited February 2024
SpaMedica Liverpool has not yet replied.
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Review titled Lovely practice
Rated 5 stars out of 5
by Ruth horton - Posted on 08 February 2024
Hi had cataract done everyone at practice was very helpful an polite got free coffee while waiting I was nervous but didnt need to be as they talked me through what was goin to happen . Surgery went really well didn't feel anything and while getting it done I seen different colour lights was good and interesting to see . Got drops for my eye when leaving so really looked after . Thank you would recommend
Visited February 2024
SpaMedica Liverpool has not yet replied.
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Review titled Excellent place
Rated 5 stars out of 5
by Anne - Posted on 25 February 2024
Everything was excellent until getting on the theatre bed. Did not seem to be able to cope with disabled folk. Asked for pillows under my knees as lying flat really hurts me. Also asked the person to guide my left leg onto the table which he did but far too quickly.I have a pinned hip so came out not only with a sore eye but sore hip. This just let the place down and needs addressing.
Visited February 2024
SpaMedica Liverpool has not yet replied.
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Review titled Excellent Service, amazing staff
Rated 5 stars out of 5
by Jacqui Hale - Posted on 27 February 2024
I took my dad today for his cataract surgery and cannot thank the staff enough for looking after him. My dad has Dementia and they went over and above to help him get through his procedure. This really does make a difference. Excellent facilities too which make the experience so much easier with the wheelchair. Thank you.
Visited February 2024
SpaMedica Liverpool has not yet replied.
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