SpaMedica Newcastle-Under-Lyme
Osprey House, Ore Close, Lymedale Business Park, Newcastle, ST5 9QDContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Newcastle-Under-Lyme.
Reviews
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Review titled Superb care
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2023
I had my left eye cataract dealt with in September and my right eye two days ago. The care received is absolutely faultless both from the welcome on arrival, and throughout the whole procedure. I would highly recommend SpaMedica.
Visited October 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 May 2024
Dear patient, thank you very much for your review of SpaMedica. It is nice to hear that you've had such an amazing experience with us. We're so pleased to hear that you would recommend us to others. Kind regards, SpaMedica.
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Review titled Caring and efficient
Rated 5 stars out of 5
by Joe Wheeler - Posted on 22 October 2023
The whole process from pre operation assessment to the operation itself was an easy, efficient and comfortable experience. Everything was explained in detail and my options discussed and agreed before a decision was made on the optimum treatment for my situation. The operation was quick and painless and after 24 hours other than minor discomfort, everything is fine with my eye and the vision is already much improved.
Visited October 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 May 2024
Hello Joe, thank you very much for your review of SpaMedica. It's nice to hear that you found our service so efficient. Warm regards, SpaMedica.
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Review titled Excellent Practice.
Rated 5 stars out of 5
by Ann Bebbington - Posted on 22 October 2023
The efficiency of this practice blew me away, from reception staff to the nurses to the consultants, everything flowed so smoothly. The NHS needs to have this type of setup for other areas of medicine, it would totally turn the NHS around.
Visited October 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 May 2024
Hi Ann, thank you very much for your review of SpaMedica. It's great to hear that you think so highly of our service. Wishing you all the best, the SpaMedica team.
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Review titled Professional Practice
Rated 5 stars out of 5
by Diane - Posted on 25 October 2023
Very professional and very caring .Everyone was helpul staff couldn't do enough for you.Excellent service from start to finish.
Visited October 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 27 October 2023
Hi Diane, thank you for your 5-star review of SpaMedica Newcastle-Under-Lyme. We’re pleased that you found our staff so professional and caring. Wishing you all the best, SpaMedica.
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Review titled Excellent service
Rated 5 stars out of 5
by Barbara R - Posted on 12 October 2023
Recently attended for complex eye surgery. All members of staff were very welcoming and reassuring. All done in two hours. The whole building was spotlessly clean. I will have no concerns about returning for my second eye surgery.
Visited October 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 May 2024
Hello Barbara, thank you so much for your review of SpaMedica. It's great to hear that you felt welcomed into our Clinic and that our staff were able to reassure you and put you at ease. Kind regards, SpaMedica.
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Review titled excellent hospital
Rated 5 stars out of 5
by Janet Leece - Posted on 19 October 2023
Staff very supportive, kind and knowledgable. On my arrival at the hospital the gentleman who greeted me was very kind and helpful, bringing me a cup of tea straight away, which was very welcome. The nurses were knowledgable and helpful.
Visited October 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 14 May 2024
Hello Janet, thank you so much for your review of SpaMedica. It's nice to hear that you found our staff so supportive, kind and knowledgeable. We're so pleased that you felt welcomed into SpaMedica, we really appreciate your kind feedback. Wishing you all the best, the SpaMedica team.
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Review titled 1st Class.
Rated 5 stars out of 5
by Phil.E - Posted on 26 October 2023
I would like to thank all who work at this practice for helping me through my cataract op. All very pleasant, helpful and very professional...Thank you.
Visited October 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 27 October 2023
Hello Phil, thank you very much for your 5-star review of SpaMedica Newcastle-Under-Lyme. We are very pleased that you found our staff so professional and helpful. It’s lovely to hear you had a positive experience with us. Kind regards, SpaMedica.
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Review titled Professional Service
Rated 5 stars out of 5
by Anonymous - Posted on 14 September 2023
Had my first cataract surgery on 11/09/23. Very professional staff on both my surgery day and my pre operation appointment. Very efficient and smooth running. Thankyou SpaMedica.
Visited September 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 27 October 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Newcastle-Under-Lyme. It’s great to hear you had such an excellent experience with us and you found our staff so efficient and professional. Warm regards, SpaMedica.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2023
From start to finish everything was really great. Very smoothly run, clean, efficient, pain free and superb result. Hoping to have my second cataract done as soon as possible. Can’t fault it . Thank you for my best vision ever in my left eye and pain free.
Visited September 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 27 October 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Newcastle-Under-Lyme. It is great to hear you had such an incredible experience with us and we look forward to welcoming you back for your next treatment. Kind regards, SpaMedica.
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Review titled Exceptional service
Rated 5 stars out of 5
by Gail - Posted on 18 October 2023
Everyone involved was kind, pleasant and efficient. A smile from everyone looking after me made a stressful experience so much better. Put me at my ease.
Visited September 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 27 October 2023
Hello Gail, thank you so much for your 5-star review of SpaMedica Newcastle-Under-Lyme. We’re incredibly pleased that you found our staff so pleasant, kind and efficient, we are glad they were able to put you at ease. Kind regards, SpaMedica
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