SpaMedica Newcastle-Under-Lyme
Osprey House, Ore Close, Lymedale Business Park, Newcastle, ST5 9QDContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Newcastle-Under-Lyme.
Reviews
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Review titled service beyond!
Rated 5 stars out of 5
by Jenny Roper - Posted on 27 May 2023
having now had both eyes sorted I can only praise all the staff members from reception to discharge for their help and dedication. A great experience all round.
Visited May 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 30 May 2023
Hi Jenny, thank you for your 5-star review of SpaMedica Newcastle-under-Lyme. Comments like yours really means so much to our teams. We hope you’re enjoying your improved vision. Kind regards, the SpaMedica Team
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Review titled Brilliant Service
Rated 5 stars out of 5
by Patrica Ann Mottram - Posted on 25 July 2023
I have now had both eyes done in less than two months. The service is second to none. Cannot praise all staff enough. From the moment you walk in to the moment you leave, staff cannot do enough for you. Brilliant service, Highly recommended.
Visited May 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 28 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a fantastic experience with us and that you would recommend us to others. Wishing you all the best, from the SpaMedica.
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Review titled Excellent practice
Rated 5 stars out of 5
by Christine - Posted on 07 June 2023
From pick up to return home it was all done in a caring efficient manner. Coffee and biscuits on arrival appreciated too.I can’t fault any staff all were very courteous and helpful.A great job done.Many thanks
Visited May 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 06 July 2023
Hi Christine, thank you for your 5-star review of SpaMedica. We’re very happy you found our staff so helpful and courteous. Kind regards, the SpaMedica Team
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Review titled Great practice
Rated 5 stars out of 5
by Ian Thompson - Posted on 28 May 2023
Staff were pleasant, accomodating and professional. Instructions given were clear and concise. Everyone was keen to make me feel at ease.
Visited May 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 30 May 2023
Hi Ian, thank you for your 5-star review of SpaMedica Newcastle-under-Lyme. It’s lovely to hear that our team took such great care of you. Kind regards, the SpaMedica Team
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Review titled Great experience
Rated 4 stars out of 5
by Catherine - Posted on 29 May 2023
I attended for my pre-surgery assessment. It was such a friendly place with a relaxing atmosphere, I immediately felt at ease. Explanations were given at each step. No concerns about going for my surgery now.
Visited May 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 30 May 2023
Hi Catherine, thank you for your 4-star review of SpaMedica Newcastle-under-Lyme. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled Excellent treatment
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
I had excellent treatment and everyone was very friendly and professional. There was minimal waiting time and I was kept informed about what was to happen at each stage of the process. I was very pleased with my treatment and want to say thank you for helping me.
Visited May 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 06 July 2023
Hi, thank you very much for your 5-star review of SpaMedica. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Amazing Practice
Rated 5 stars out of 5
by Chris Knibbs - Posted on 21 May 2023
I was very nervous and anxious ! The staff are so lovely, reassuring and calming . Their info and explaining throughout is second to non . Yes , I’m a little anxious about my next visit but nowhere near the same as last week . Thank you Soa Medica Newcastle .
Visited May 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 23 May 2023
Hello, thank you for your 5-star review of SpaMedica. We're very happy to hear that you had such a positive experience with us and that our team took good care of you. Wishing you all the best, from the staff at SpaMedica.
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Review titled Impressive Facility
Rated 5 stars out of 5
by Margaret Tatton - Posted on 02 June 2023
Facility is excellent. I found all the staff friendly, kind and professional. During my procedure I was constantly reassured and they talked me through the process. The information and guidance I was given by the nurse for my aftercare was most helpful and specific to ensure a successful result
Visited May 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 07 June 2023
Hello, thank you for your 5-star review. We're very pleased to hear that you had such a positive experience with us and that our staff took good care of you. Wishing you all the best, from the SpaMedica team.
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Review titled Caring and very professional
Rated 5 stars out of 5
by Roy Eastwood. - Posted on 30 May 2023
From walking through the door, to the finished work the welcome was excellent, professional and caring. At every point there was an explanation of the procedure and the reason and effect. The effect on me, as a patient, meant that once in the operating surgery my nerves were calm and once again each person made sure that I was comfortable and knew sufficient about the operation.
Visited May 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 01 June 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff took good care of you. Wishing you all the best from the SpaMedica team.
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Review titled Wonderful staff and amazing experience
Rated 5 stars out of 5
by Beryl Hughes - Posted on 29 May 2023
From the moment I arrived, everyone from the receptionists to the surgery staff were so helpful, attentive, friendly and professional. They succeeded in removing any worries that I had about the surgery by explaining everything at each stage, nothing was too much to trouble. The surgery was over so quickly, I never felt a thing … amazing. I can’t wait for the other eye to be done now as the change in my vision after only a couple of days is incredible.
Visited May 2023
Review titled SpaMedica Newcastle-Under-Lyme
Replied on 30 May 2023
Hi Beryl, thank you so much for your 5-star review of SpaMedica Newcastle-under-Lyme. We’re delighted to hear you’re so happy with the results of your surgery and enjoying your improved vision. Kind regards, the SpaMedica Team
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