SpaMedica Romford
Ground Floor, 210 South Street, Romford, Essex, RM1 1TRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Bill Munro - Posted on 26 September 2023
Having recently had cataract operations on both eyes at Spamedica Romford where the service I had from the staff to the surgeon and after care was excellent
Visited September 2023
Review titled SpaMedica Romford
Replied on 17 October 2023
Hello Bill, thank you very much for your 5-star review of SpaMedica Romford. It is great to hear you had a positive experience with us. Warm regards, SpaMedica.
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Review titled Unprofessional
Rated 1 star out of 5
by CHRIS Hack - Posted on 22 September 2023
When my mother was unsure of a part of the procedure a nurse was called to speak to her inform her of the situation. Instead of informing her she basically tried to rush her out the door which is when i intervened. After that the receptionist started to tell us what we needed to hear. Nurse dissappear ed. They gave us an appointment 2 days after for a checkup. They sent a text for a 07.50 appointment. Its now 0830 and just been told that our appointment should have been 1200 and there will be no doctor till 0900. Very unprofessional.
Visited September 2023
Review titled SpaMedica Romford
Replied on 25 September 2023
Hello Chris, thank you for your review of SpaMedica Romford. We are sorry to hear your mothers experience of SpaMedica has been a negative one and she felt rushed through the process. We aim to always provide a 5-star service at SpaMedica and so we apologise that your experience has not reflected these standards. Your feedback is appreciated and this will be passed on to our teams. Best wishes, SpaMedica
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Review titled Amazing treatment
Rated 5 stars out of 5
by Terry Bickell - Posted on 06 September 2023
I found from day one at my assessment the staff were so helpful and ready to answer any questions I had with regard to my cataract surgery and on the day of my surgery once again I was treated with the utmost respect and made to feel very much at ease. The surgery was painless and speedy and I was able to see immediately after how much my vision had improved. I have come away from Spa Medica very impressed indeed and will be recommending them to many of my friends. I have also sent in a short poem that I wrote the day after my surgery which will also show how pleased I am with the outcome thank you
Visited September 2023
Review titled SpaMedica Romford
Replied on 14 September 2023
Hello Terry, thank you so much for your 5-star review of SpaMedica. We’re happy to hear you had such a good experience with us and it's so lovely to hear you would recommend our service to others, and thank you very much for sending in your poem! Best wishes, SpaMedica.
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Review titled fantastic clinic
Rated 5 stars out of 5
by Pauline Best - Posted on 26 October 2023
All the staff from surgeons too transport are very friendly helpful and professional. Spotlessly clean, good selection of refreshments. If only all nhs depts were as accessible, well run and professional, wish they did other treatments. I have recommended Spa Medica to anyone I meet who needs catatact treatment. Can not praise them enough and cannot think of any thing else to write.
Visited September 2023
Review titled SpaMedica Romford
Replied on 07 May 2024
Hello Pauline, thank you very much for your 5-star review of SpaMedica. It is excellent to hear that you found our staff so friendly and helpful. It's brilliant that you would recommend our services to others. Best wishes, SpaMedica.
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Review titled First cataract Operation
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2023
This was an efficient organisation. Everything went smoothly with the actual operation. Nice, friendly staff who made me feel comfortable and took time to explain each step of the procedure.
Visited September 2023
Review titled SpaMedica Romford
Replied on 17 May 2024
Dear patient, thank you so much for your review of SpaMedica. It's great to hear that you found our staff so friendly. Kind regards, SpaMedica.
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Review titled Great Clinic
Rated 5 stars out of 5
by Aniana Palmer - Posted on 10 November 2023
A very helpful facility. Efficient service with excellent and welcoming staff. I received rapid and caring response to my cataract condition. Would recommend this clinic to anyone needing eye surgery.
Visited September 2023
Review titled SpaMedica Romford
Replied on 22 May 2024
Thank you so much for your review of SpaMedica Aniana. It is nice to hear that you've had such an excellent experience with our service. It's great to hear you found our service so efficient and our staff so caring. Wishing you all the best, SpaMedica.
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Review titled Brilliant staff and clinic
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
All the staff at this clinic are caring and supportive. I chose to come back here for my second cataract surgery after having such good care when my first was carried out in June 2023.
Visited September 2023
Review titled SpaMedica Romford
Replied on 12 September 2023
Dear patient, thank you so much for your 5-star review of SpaMedica Romford. It’s lovely to hear that our team took such great care of you. Kind regards, SpaMedica.
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Review titled Great people
Rated 5 stars out of 5
by Ralph Clark - Posted on 20 August 2023
Having a cataract removed is naturally a worrying experience for anybody. Everybody at the Hospital was both friendly and professional and I was very impressed with the overall experience.
Visited August 2023
Review titled SpaMedica Romford
Replied on 17 October 2023
Hi Ralph, thank you very much for your 5-star review of SpaMedica. We are very pleased that you found our staff so professional and friendly. We are glad they were able to put you at ease. Kind regards, the SpaMedica team.
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Review titled friendly and professional
Rated 5 stars out of 5
by len edmonds - Posted on 10 August 2023
A very friendly and professional team that made me feel comfortable leading to a successful procedure by a great surgeon
Visited August 2023
Review titled SpaMedica Romford
Replied on 28 September 2023
Hello Len, thank you very much for your 5-star review of SpaMedica Romford. We are very pleased that you found our staff so professional and friendly. Best wishes, SpaMedica.
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Review titled Cataract operations
Rated 5 stars out of 5
by Seyeng Teo - Posted on 18 August 2023
Thanking all the personnel at Romford SpaMedica for a great experience and skills for my two cataract ops in June and August. Thanks also for follow up check at SpecSavers at Lakeside for their detail scan.
Visited August 2023
Review titled SpaMedica Romford
Replied on 22 August 2023
Hi Seyeng, thank you very much for your 5-star review of SpaMedica Romford. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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