SpaMedica Truro
Ground Floor, High Water House, Malpas Road, Truro, TR1 1QHContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Truro.
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Cindy - Posted on 19 March 2024
From pre-op appointment to actual operation I found the staff to be kind, polite and professional. They put me completely at ease and happy to answer any/all questions
Visited March 2024
Review titled SpaMedica Truro
Replied on 14 August 2024
Hi Cindy, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Excellent practice
Rated 5 stars out of 5
by Colleen Lewis - Posted on 10 March 2024
Very professional welcoming, offering drinks and biscuits. A very relaxing atmosphere, and full explanations at all times. Also staff were very friendly.
Visited March 2024
Review titled SpaMedica Truro
Replied on 14 August 2024
Hi Colleen, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Great service
Rated 5 stars out of 5
by Paula Clarke - Posted on 20 March 2024
Had cataracts done with professionalism, everyone were friendly and obliging. Would recommend it to anyone.
Visited March 2024
Review titled SpaMedica Truro
Replied on 14 August 2024
Hi Paula, we’re glad our team took good care of you and that your cataract surgery went well. Comments like this help to reassure other patients who are feeling nervous about their surgery, so thank you for taking the time to share your experience. With best wishes, The SpaMedica Team.
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Review titled Very thorough and attentive
Rated 5 stars out of 5
by Anonymous - Posted on 08 March 2024
I had a cataract operation. The staff were very attentive and reassuring. They didn't rush me and took time to make sure everything was worrying free
Visited March 2024
SpaMedica Truro has not yet replied.
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Review titled Excellent staff and facilities
Rated 5 stars out of 5
by Dorothy and James Roberts - Posted on 04 March 2024
My wife who was the patient was treated with kindness and respect the surgeon and medical staff were outstanding especially as my wife suffers from Alzheimer's. So I thank them all from the bottom of my heart
Visited March 2024
SpaMedica Truro has not yet replied.
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Review titled GreatPractice
Rated 5 stars out of 5
by Janet Law - Posted on 08 February 2024
Had my 2nd cataract procedure done (1st eye done 6/11/2023) and have been impressed with the care, efficiency and management of the whole team on both occasions. The location, building and surroundings are all conducive to a good experience and comfort of the patient, especially the first time when feeling rather nervous.
Visited February 2024
SpaMedica Truro has not yet replied.
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Review titled Exceptional
Rated 5 stars out of 5
by Maureen Dodd - Posted on 28 February 2024
Great service with good facilities well looked after all staff brilliant everything on time aftercare very good
Visited February 2024
Review titled SpaMedica Truro
Replied on 14 August 2024
we’re delighted to hear that you had such a positive experience at SpaMedica and we hope that you’re enjoying your much-improved vision. We really appreciate your kind comments about our staff and facilities. Wishing you all the best for the future, The SpaMedica Team.
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Review titled Very peasant staff and everywhere clean
Rated 3 stars out of 5
by F Williams - Posted on 16 February 2024
I had one cataract operation in December with faultless treatment. Yesterday I found very stressful, I do realise there was a big problem with the patient before me but I was left in the pre theatre room on my own a very long time with no explanation or offer of refreshment When I did go into the theatre it was such different treatment from my previous operation, it was painful, no friendly chat and I was so wetted by eye irrigation my hair had to be dried with paper towels later, like me the next man seen experienced a very wet jumper too. It was then a very long wait while the discharge nurse dealt with the unfortunate patient who had to be sent to Bristol. I do realise these things happen but surely refreshments could have been offered during a long wait to be seen? When seen I queried not having drops to ease the eye as I was in December, told ‘go to Tesco and buy your own’ was not the reply I expected. The appointment took so long my driver came to see if I was alright and apart from tea on arrival I’d had no further offer in the next 3.5 hours.
Visited February 2024
SpaMedica Truro has not yet replied.
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Review titled Amazing experience
Rated 5 stars out of 5
by Mandy Cosgrove - Posted on 01 March 2024
This was the second eye I had done at SpaMedica Truro and I am delighted with the result. The staff are friendly, efficient and helpful, explaining what they are doing and ensuring understanding the whole way through. No question is deemed silly and they take time to ensure your comfort during what could be seen as a nerve racking experience for some. The whole place is so clean, I was extremely impressed and would have no hesitation in recommending them.
Visited February 2024
SpaMedica Truro has not yet replied.
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Review titled Care, courtesy, respect
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2024
Everything was clearly explained to me every step of the way, at all times treated with care, respect, courtesy
Visited February 2024
SpaMedica Truro has not yet replied.
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