Staplehurst Health Centre
Offens Drive, Staplehurst, Tonbridge, Kent, TN12 0LBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Improved
Rated 4 stars out of 5
by David - Posted on 26 March 2024
Great to be reminded of appointment by text etc still difficult to make an appointment by phone advised by reception staff to visit centre at 8am for appointment. Seems like a step backwards.
Visited March 2024
Staplehurst Health Centre has not yet replied.
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Review titled Helpful Surgery
Rated 4 stars out of 5
by Anonymous - Posted on 27 March 2024
My appointment was on time and efficient and friendly. I have always had good and prompt service here.
Visited March 2024
Staplehurst Health Centre has not yet replied.
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Review titled Frustrating communications
Rated 3 stars out of 5
by William Best - Posted on 09 February 2024
I got an SMS asking to book a blood test. As I had one done at the surgery 2 weeks ago and another one done yesterday at TW hospital I wanted to check if this is really necessary. I can't reply to the SMS so I have to ring and I've been calling all day and no one answers the phone. My last call waiting time was over 20 minutes. This is unacceptable service.
Visited February 2024
Staplehurst Health Centre has not yet replied.
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Review titled Blood test
Rated 5 stars out of 5
by Mark Graves - Posted on 17 February 2024
Easy booking in and called at the right time with no interaction with the receptionists who I have always found to be troubled by getting up and dealing with a patient. Considering you can’t get an appointment I was the only person in the waiting room. The phlebotomy staff were excellent and explained what the blood tests were for which the text telling me to come along didn’t.
Visited February 2024
Staplehurst Health Centre has not yet replied.
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Review titled Connected people
Rated 5 stars out of 5
by Anonymous - Posted on 02 February 2024
Access to all your test results and medical history by any healthcare member, I think, is extremely crucial. Recently I had a respiratory review, the practitioner noticed something in my notes (unrelated to breathing) and was able to help with another issue.
Visited February 2024
Staplehurst Health Centre has not yet replied.
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Review titled Appointment was right on time.
Rated 4 stars out of 5
by Anonymous - Posted on 17 February 2024
I had a routine. blood test for an upcoming MRI scan. I was given an appointment the day before and it was right on time.
Visited February 2024
Staplehurst Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 February 2024
Seen within a day for a routine appointment. Happy with booking-in, consultation and follow-up. Receptionist busy but helpful.
Visited February 2024
Staplehurst Health Centre has not yet replied.
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Review titled Nice people
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2024
On this visit both people involved with me explained what would happen and carried it out with professionalism. A procedure they don’t usually undertake carried out painlessly.
Visited February 2024
Staplehurst Health Centre has not yet replied.
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Review titled Very Good
Rated 5 stars out of 5
by Anonymous - Posted on 08 February 2024
Had blood drawn. Best experience ever. No marks or bruising afterwards and an informative conversation throughout.
Visited February 2024
Staplehurst Health Centre has not yet replied.
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Review titled Friendly and efficient
Rated 4 stars out of 5
by Anonymous - Posted on 02 February 2024
I came for a blood test, the practitioner was friendly and took my blood sample quickly and efficiently.
Visited February 2024
Staplehurst Health Centre has not yet replied.
Information supplied by Diagnostic World Ltd