Stratford Village Surgery
50C Romford Road, Stratford, London, Greater London, E15 4BZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very efficient and fast
Rated 5 stars out of 5
by Jay T - Posted on 07 November 2023
I am very impressed with the service received. I can always get in touch with who I need to and my problem or issue is always dealt with in a timely manor
Visited November 2023
Stratford Village Surgery has not yet replied.
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Review titled Poor organisation
Rated 2 stars out of 5
by Anonymous - Posted on 11 November 2023
My appointment experience was bad. I waited over half an hour to be seen before asking at reception how late the nurse was running. At that point, the receptionist informed me that the nurse had left to go home for the day. Luckily they called her to come back and she hadn’t got far, I was able to have my appointment but it was a frustrating experience. I came away thinking the practise is poorly organised.
Visited November 2023
Stratford Village Surgery has not yet replied.
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Review titled Nice experience and good advice!
Rated 1 star out of 5
by Anonymous - Posted on 29 November 2023
My experience from yesterday was very pleasant, they tried to help as much as they could and I appreciate it very much. Than you!
Visited November 2023
Stratford Village Surgery has not yet replied.
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Review titled Telephone Consultation
Rated 2 stars out of 5
by Anonymous - Posted on 04 November 2023
GP stressed as not enough time to discuss my medical matter. Had to repeat symptoms three times for it to be added to my records. Had to stop GP and recommend in person visit to discuss medical matter further as they were trying to quickly read up in order to prescribe medication on a complex matter
Visited November 2023
Stratford Village Surgery has not yet replied.
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Review titled A GP who went above and beyond.
Rated 5 stars out of 5
by John Fox - Posted on 02 November 2023
The GP intervened personally by phone to expedite a referral. He understood my distress in with regard to my lack of mobility and pain. Due to my family moving out of an area of a particular hospital the referral had been pending. This particular GP told me he would personally ring and try to get me seen by another service. He phoned me back a couple of hours later to tell me he had spoken to a Doctor at this service and to expect a phone call from this Doctor. The Doctor phoned me an hour or so later and I have an appointment at the beginning of next week which I am delighted with as I have a serious lack of mobility and pain and am confident this referral will help me greatly. I am extremely grateful to the GP at Stratford Village Surgery as I am certain that if he hadn't taken it upon himselfbto personally contact the specialist Doctor I would have been waiting a lot longer for a referral. I have been feeling a bit self-pitying and miserable over the last couple of weeks and I now have hope and feel great that I have an appointment in a few days time. A caring and compassionate GP.
Visited November 2023
Stratford Village Surgery has not yet replied.
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Review titled Very good practice
Rated 4 stars out of 5
by Tinajoy Santos - Posted on 09 November 2023
HCA is helpful and approachable and happy .explained in details the process about blood text and results and provided a helpful Link about the blood teal st . also give a good advice on needing to gain weight
Visited November 2023
Stratford Village Surgery has not yet replied.
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Review titled Needs to improve
Rated 1 star out of 5
by Anonymous - Posted on 17 November 2023
Getting appointment at Stratford village honestly gives me anxiety. Every time i try Getting appointment its impossible. Soon after days of waiting you get appointment to see only one patient waiting. That surgery you will never see more then 2 or 3 people waiting to be seen by doctors. I just dont understand why they say its full. Where are these appointments going in general, over the past 3 years i notice reception will play the blaming game. You ask the doctors and they will blame the reception. Then the famous line you need to call 111. Soon you end up another gp local surgery by 111 which you can see there gp surgery theres loads people waiting to be seen. Now thats what i call full house patients. Stratford village im completely lost there. One or two patient they are fully booked out. I believe needs to be investigated something not right. Around my community and school everyone saying the same thing about Stratford village surgery which is very poorly and they have changed there gp because it was going on far too long.
Visited November 2023
Stratford Village Surgery has not yet replied.
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Review titled Good
Rated 4 stars out of 5
by Anonymous - Posted on 16 November 2023
The assistance is good and helpful. Friendly and helpful. Very kind and my problem was addressed clearly with no pause.
Visited November 2023
Stratford Village Surgery has not yet replied.
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Review titled Pro active practice
Rated 4 stars out of 5
by Tinajoy Santos - Posted on 30 November 2023
The Dr has been helpful and arranged a face to face consultation with the diabetic lead . He listens to the patient and take action on the request . The issue of registration he agreed to sort this out I'm grateful
Visited November 2023
Stratford Village Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2023
Everything went smoothly. Professionally handled. I was treated with respect. I will highly recommend friends family members to the service. The assessment also went well. Offered support where I fell short.
Visited November 2023
Stratford Village Surgery has not yet replied.
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