Telford Primary Care Wellbeing Service
Fuller House, Hall Court, Hall Park Way, Telford, Shropshire, TF3 4NPContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Telford Primary Care Wellbeing Service.
Reviews
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Review titled Great help
Rated 5 stars out of 5
by Marco Marangoni - Posted on 01 June 2023
Great help and understanding of people mental problem. good communication through out the sessions. i 've been helped in managing my issues
Visited April 2023
Review titled Telford Primary Care Wellbeing Service
Replied on 02 June 2023
Hi Marco Thank you for taking time to post this review for our Service; we are really pleased to hear that you found that the sessions you had with us have helped you to manage better. If you would be happy for me to forward this review to your therapist, please let me know by emailing wellbeing.telford@mpft.nhs.uk Many thanks and all the best, Jeanett Larsen, Service Lead
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Review titled A caring service
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2023
I've been helped a lot and my life has improved but I've also been given the tools to help myself improve even further. I also felt like I was listened to and that my wellbeing was important rather than just being someone my therapist had to help
Visited March 2023
Review titled Telford Primary Care Wellbeing Service
Replied on 29 March 2023
Hi, Thank you for taking the time to review our service and we are really pleased you found the therapist caring and you were listened to. We love to hear when the sessions have helped and hope you continue to see the improvement in your wellbeing! All the best Lucy
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Review titled So helpful
Rated 5 stars out of 5
by Kathryn Burman - Posted on 17 August 2023
I am so pleased with the amount of support I received from starting in March and feeling like there was no hope to now in August feeling a huge change and much more positive about things.
Visited March 2023
Review titled Telford Primary Care Wellbeing Service
Replied on 21 August 2023
Thank you so much for posting your review of the Service; we are so glad to hear that you found the support helpful and are now feeling much more positive. If you would like me to forward your review on to your therapist, please let me know by emailing me on wellbeing.telford@mpfts.nhs.uk Thank you again and all the best, Jeanett Larsen, Deputy Operational Lead
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Review titled Very useful and efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 23 March 2023
This service is extremely useful and valuable for those of us who need help with issues we have. Would very highly recommend it!!
Visited March 2023
Review titled Telford Primary Care Wellbeing Service
Replied on 30 March 2023
Thank you for your recommendation of our service and I’m pleased to hear you have found the therapy helpful and invaluable. All the best Lucy
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Review titled Life saving service
Rated 5 stars out of 5
by Chelsea - Posted on 01 April 2023
I received treatment from the service in 2019 after experiencing anxiety and it made the world of difference, so when I started struggling with depression last year I knew I needed to contact the team again. I was in a really bad place and couldn't see a way out on my own. From my initial phone call to starting treatment was only a matter of weeks and I can hand on heart say it was life saving. The team are always friendly, understanding and cooperative. I got paired with a therapist and I felt supported at every step. We decided that CBT with a focus on negative thought challenging was best for me and it was the best thing I've ever done. I have regained control of my thoughts and whilst I know I will likely have problems in the future with low mood, I feel confident that I am able to cope with it. I cannot recommend this service enough. It has saved and changed my life.
Visited March 2023
Review titled Telford Primary Care Wellbeing Service
Replied on 06 April 2023
Hi Chelsea, Thank you for taking the time to post your review for the Service. We are really pleased to hear about impact that the therapy has had for you and that you felt supported throughout. If you would be happy for me to forward your review to your therapist, please let me know by emailing me on wellbeing.telford@mpft.nhs.uk Many thanks and all the best, Jeanett Larsen, Service Lead
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2023
Exceptional delivery from a compassionate, knowledgeable, focused professional. Absolutely brilliant content that exceeded my needs and reinforced without being overwhelmed.
Visited March 2023
Review titled Telford Primary Care Wellbeing Service
Replied on 13 April 2023
Thank you for taking the time to post your review; we are glad to hear that you had a positive experience with our Service. If you would like us to pass the review on to your therapist, please let me know by emailing me on wellbeing.telford@mpft.nhs.uk Many thanks, Jeanett Larsen, Service Lead
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Review titled Fantastic service
Rated 5 stars out of 5
by Jag - Posted on 16 February 2023
When i first went to my session, I was scared, nervous, anxious and severely depressed. After being diagnosed with PTSD, I was worried about how EMDR would be, but the experience was amazing and has helped me greatly. I was a sufferer of domestic abuse and as a male that reached out for help, I would highly recommend any guys in my situation to do so. You are not alone.
Visited February 2023
Review titled Telford Primary Care Wellbeing Service
Replied on 17 February 2023
Thank you for taking the time to submit your feedback on the NHS Choices website page. Your feedback is important to us and it is lovely to hear that you had a positive experience from our service.
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Review titled Very good
Rated 4 stars out of 5
by Jonathan David Troop - Posted on 19 June 2023
This helps me a lot with my mental health and dealing with day-to-day things in my life. To know that if I need help in the future then I go back to the mental health team.
Visited February 2023
Review titled Telford Primary Care Wellbeing Service
Replied on 29 August 2023
Hello Jonathan, Thank you so much for taking the time to post your review for the Service. It’s great to hear that we have been able to help you with your mental health, and that you would come back to us for further support in the future if needed. If you would be happy for me to forward your review to your therapist, please let me know by emailing me on wellbeing.telford@mpft.nhs.uk Many thanks and all the best, Jeanett Larsen, Service Lead
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2023
Originally started therapy to help with gaining control of my anxiety. After having sessions with a trainee therapist, I now feel I am able to control my anxiety a lot better, the therapist was so understanding and very helpful. Thank you so much for everything!
Visited February 2023
Review titled Telford Primary Care Wellbeing Service
Replied on 28 April 2023
Thank you for taking the time to post your review for the Service. We are pleased to hear that you found that your therapy has helped you to manage your anxiety better. If you would be happy for me to forward your review to your therapist, please let me know by emailing me on: wellbeing.telford@mpft.nhs.uk Many thanks and all the best Jeanett Larsen, Service Lead
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Review titled An invaluable service
Rated 5 stars out of 5
by Fatima - Posted on 11 July 2023
CBT sessions taught me to recognise triggers for negative thoughts and behaviours and gave me mechanisms for dealing with them. They've been invaluable in enabling me to deal with life after surgery and treatment.
Visited January 2023
Review titled Telford Primary Care Wellbeing Service
Replied on 13 July 2023
Dear Fatima, thank you so much for taking the time to post your review of our Service. I am very glad to hear that you have found the sessions so helpful; if you would like me to pass the review on to your therapist, please let me know by emailing wellbeing.telford@mpft.nhs.uk I wish you all the best for the future, Jeanett Larsen, Service Lead
Information supplied by Midlands Partnership NHS Foundation Trust