Damira Bank Buildings Dental Practice
5 & 6 Bank Buildings, Sudbury, Suffolk, CO10 2SXContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Damira Bank Buildings Dental Practice.
Reviews
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Review titled Great Dentist
Rated 5 stars out of 5
by Anonymous - Posted on 25 February 2023
Booked in quickly for chipped tooth and check up. Appointment for treatment followed three days later. The lady dentist was excellent, didn’t feel a thing and tooth was repaired in minutes, thoroughly recommend this dentist. Thank you to the reception staff and dentist for prompt treatment.
Visited February 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 26 April 2023
Thank you for taking the time to leave us a review. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one. We hope we are able to help again in the future. Damira Dental Studios
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Review titled A very Good Service
Rated 5 stars out of 5
by S Cook - Posted on 27 February 2023
I visited the clinic twice, on the 3rd and on the 15th of February. In both times I saw the same dentist but he was not my usual dentist. However, in each visit he treated me with kindness and patience showing empathy and understanding, as well as professionalism. The administrators were professional too.
Visited February 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 26 April 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled First visit to dentist
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2023
My 2 year old broke her two front teeth. I was given a next day appointment for her to be assessed. Her first ever trip to the dentist was made a fun experience by her dentist. She didn't need treatment thankfully but I am sure she would feel comfortable as the dentist was very considerate and reassuring.
Visited February 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 09 February 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear that your daughters experience with our Damira Bank Buildings was a positive one and that she feel at ease throughout. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future.
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Review titled Treatment good, getting hold of anyone bad
Rated 4 stars out of 5
by Anonymous - Posted on 09 February 2023
The treatment once you get an appointment is excellent However they are always cancelling appointments at short notice and sending you new ones months after Then if it’s not convenient you ring but they never pick the phone up They also never get back to you if you leave a message If you complain you get the answer we are short of staff. They charge enough for appointments so instead of making profits, please get more admin staff to answer the phone .
Visited February 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 26 April 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you had difficulty contacting our Damira Bank Buildings practice. We take negative feedback very seriously and we do understand your concerns regarding the phones. We receive a high volume of calls due to the increased demand of NHS emergencies and patients wishing to register at our practice. Answering the phones is a priority for our reception and they always answer as many phone calls as they can. Should you wish to discuss this further, please contact the Practice Manager on bankbuildings@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Satisfactory Practice
Rated 4 stars out of 5
by john stock - Posted on 10 February 2023
They never answer the telephone which is very frustrating. If I wish to speak to a receptionist I have to make a special journey of 12 miles each way. Otherwise the service is very satisfactory.
Visited February 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 26 April 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you had difficulty contacting our Damira Bank Buildings practice. We take negative feedback very seriously and we do understand your concerns regarding the phones. We receive a high volume of calls due to the increased demand of NHS emergencies and patients wishing to register at our practice. Answering the phones is a priority for our reception and they always answer as many phone calls as they can. Should you wish to discuss this further, please contact the Practice Manager on bankbuildings@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Very happy
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2023
Great practice, always run on time. Dentists are very friendly and always explain everything to both parent and child. Just wish they were taking new NHS adult patients.
Visited February 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 26 April 2023
Thank you for taking the time to leave us a review. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one. We hope we are able to help again in the future. Unfortunately, our country is currently facing a recruitment crisis for NHS dentists. Despite our best efforts, due to the nationwide shortage of dentists we are struggling to provide routine care appointments under the NHS to most of our patients. This therefore means we are currently not in the position to register new patients under the NHS. Damira Dental Studios
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Review titled Very Good
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2023
My husband and I visited the Dentist last week. Smooth check in and then went straight in for the check-up. Discussion with dentist as to what will need to be done in the future. Very pleasant experience and would definitely recommend them
Visited February 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 26 April 2023
Thank you for taking the time to leave us a review. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Continuity of dentist
Rated 5 stars out of 5
by Helen Taylor - Posted on 07 February 2024
Having had several years of a different dentist every visit I am more than happy seeing the same one on last 3 appointments. He was thorough and gave lots of advice
Visited February 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 14 February 2024
Thank you for taking the time to leave us a review and for your kind feedback, Helen. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one and… Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Good service provider
Rated 5 stars out of 5
by Paul Elsegood - Posted on 18 February 2023
Good check in procedure a very short wait-polite and informative dental check. Pleased with the service and to be a patient
Visited February 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 26 April 2023
Thank you for taking the time to leave us a review. We are glad to hear your experience with our Damira Bank Buildings practice was a positive one. We hope we are able to help again in the future. Damira Dental Studios
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Review titled Efficient and friendly
Rated 5 stars out of 5
by Patricia A Boxall - Posted on 01 February 2023
I was treated very well by UN who carried out a filling and an extraction. He explained the procedure, made sure I was comfortable and made an uncomfortable procedure as good as it could be. I would certainly recommend him to friends.
Visited February 2023
Review titled Damira Bank Buildings Dental Practice
Replied on 03 February 2023
Thank you for taking the time to leave us a review and for the feedback/recommendation Patricia. We are glad to hear your experience with our Damira Bank Buildings was a positive one and you felt at ease throughout. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future.