University Dental Centre
University Dental Centre, 9/11 Northcourt Avenue, READING, RG2 7HEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great, caring dentist
Rated 5 stars out of 5
by Anonymous - Posted on 13 January 2023
My whole family use the same dentist and the quality of the service we get is excellent. We are reminded of follow ups and appointments, fillings are done really well. Can’t fault them.
Visited January 2023
Review titled University Dental Centre
Replied on 07 February 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Excellent service as usual
Rated 5 stars out of 5
by Marjorie White - Posted on 12 January 2023
I have been a patient at the dental practice for a few years and I cannot commend them enough. The staff are friendly and polite, from the receptionist to the dentists. They send helpful reminders when a check-up is due and booking an appointment is easy, which ensures that I have my teeth checked regularly and hopefully avoid more serious issues long-term. In the current context of a dearth of NHS dentists I am very grateful to be a patient at this practice as I feel well looked-after and confident that they are helping me to look after my dental health, and if I ever have a problem they will be able to assist.
Visited January 2023
Review titled University Dental Centre
Replied on 07 February 2023
Dear Patient, It’s great to learn that you are happy following your recent visit to our practice. Thank you for choosing us as your dental practice and for leaving your feedback. Many thanks, The Dental Team
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Review titled Consistently high standards
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2023
Very good service from reception staff through to nursing and treatment by dentist. There is a friendly but professional atmosphere throughout. The refurbished reception area helps perpetuate the clinical focus of the practice.
Visited January 2023
Review titled University Dental Centre
Replied on 07 February 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Best practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2023
As always excellent staff, nothing too much trouble & they are so friendly & helpful. Thanks for all that you do. It is much appreciated.
Visited January 2023
Review titled University Dental Centre
Replied on 07 February 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Outstanding dental practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2023
As always, all the staff go above and beyond. From the moment you arrive they greet you in an extremely warm and friendly manner. The entire team are exceptional.
Visited January 2023
Review titled University Dental Centre
Replied on 07 February 2023
Dear Patient, It’s great to learn that you are happy following your recent visit to our practice. Thank you for choosing us as your dental practice and for leaving your feedback. Many thanks, The Dental Team
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Review titled Very fast resolution
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2023
I broke a tooth in the morning and was able to get a cancellation that same day. The dentist discussed the options with me and together we decided the best approach based on my past history. She repaired the tooth there and then. It was quick and painless.
Visited January 2023
Review titled University Dental Centre
Replied on 07 February 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Really friendly and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2023
I have been lucky enough to be able to use this practice for a number of years and always found the staff very helpful and informative my checkups are always planned in advance by the staff and the dentist is always friendly and explains things before proceeding keep up the good work
Visited January 2023
Review titled University Dental Centre
Replied on 07 February 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Excellent service
Rated 4 stars out of 5
by Anonymous - Posted on 08 January 2023
The iternet sign in that I had done meant that check in was simple. They just had to ask me my name and that was it. I waited about five minutes and was called in to see my dentist on time. She did a thorough check, answered a question I had about Wisdom teeth, apparently I don't have any...which is a good thing as I'd probably have to have them removed if I did. She cleaned/ deplaqued my teeth and suggested I come back in a year's time. We wished each other a Happy New Year and I went back to reception and paid my bill. I nipped to the loo after that. Then I set off on my way home and I got thoroughly drenched as it had startrd to rain!
Visited January 2023
Review titled University Dental Centre
Replied on 07 February 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Friendly efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 January 2023
Check up and scale and polish with no hassles. Went straight in without waiting (despite being late in afternoon)
Visited January 2023
Review titled University Dental Centre
Replied on 07 February 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Helpful practice team
Rated 4 stars out of 5
by Deborah Best - Posted on 14 January 2023
Long awaited extraction carried out efficiently, with careful explanation before procedure and carefully delivered advice for aftercare. Thank you for making an unpleasant experience at least bearable. I had long wait - at least six weeks - for an appointment which was quite urgent. During this time the receptionists did their best to alert me to potential cancellation opportunities that arose from time to time but I was either unable to attend at the time offered or missed the call / text message in the time frame offered. One suggestion: in an email sent in response made to an enquiry I made earlier, the dentist suggested that I should make sure of having lunch before the procedure. I had already read about the need to eat well before having a procedure, so I was aware but I think it would be helpful to all such patients to receive this advice routinely at the same time as they receive the text message reminder of their appointment.
Visited January 2023
Review titled University Dental Centre
Replied on 02 February 2023
Dear Patient, Thank you for your feedback following your recent appointment. We are really pleased your extraction was not unpleasant and you received a good outcome. We are always looking at ways to improve our service and your suggestion has been passed on for consideration. We would like to thank you for choosing us as your dental care provider and for leaving your feedback. Many thanks, The Denta Team.