Ashton Medical Group
Chapel Street, Ashton-under-Lyne, OL6 6EWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great on line submission service
Rated 5 stars out of 5
by Guy - Posted on 26 October 2023
Each time I’ve used the on- line submission facility I’ve had a speedy and positive response. E.g.: this morning I submitted one and received a reply in about an hour which answered my query - great service. My wife uses a different GP’s surgery- they don’t have the on-line consultation facility and the service they provide is very poor. Keep up the good work AMG!
Visited October 2023
Review titled Ashton Medical Group
Replied on 07 November 2023
Dear Patient, Thank you for taking the time to leave your feedback, this is really helpful as it gives us a view point from our patients perspective, we are delighted to see that you have had a positive experience. I will be sure to forward your feedback onto our team who will be delighted to hear this. Kind regards, Mr C Hayhurst Assistant Practice Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Lianne - Posted on 11 October 2023
The doctor took the time to really listen to my concerns and to help me with my symptoms. I’ve since had a follow up and again the care has been great. I now have a plan after all the necessary referrals were made and feel supported on the right track
Visited October 2023
Review titled Ashton Medical Group
Replied on 07 November 2023
Dear Lianne, Thank you for taking the time to write your feedback, we are delighted that you had a positive experience with our surgery and feel listened to in relation to your care. I will pass this on to our team who will be delighted. Kind Regards Mr C Hayhurst Assistant practice manager
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Review titled Great nurses
Rated 5 stars out of 5
by Paul Taylor - Posted on 11 October 2023
I have been having appointments with one nurse who has been very helpful, caring, informative & professional. Today I saw her colleague who was just as helpful & caring. I feel better & have some peace of mind that I’m being cared for & will use some of the tips to look after myself better.
Visited October 2023
Review titled Ashton Medical Group
Replied on 07 November 2023
Dear Mr Taylor, Thank you for taking the time to let us know of your positive experiences at the practice and your care with our nurse team, we as a practice are delighted to see that you are receiving helpful, caring and professional care. I will pass this onto the team. Thank you again. Kind Regards Mr C Hayhurst Assistant Practice Manager
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Review titled Booking appointment
Rated 2 stars out of 5
by David mycroft - Posted on 01 November 2023
I applied for a appointment on Thursday 26th October. I'm still waiting for a response today 1st November. I am not happy. I intend to phone the surgery even though I've been told you can't make appointments eccept on the website.
Visited October 2023
Review titled Ashton Medical Group
Replied on 03 November 2023
Dear Mr Mycroft, Thank you for contacting us in relation to the online form, however when looking at your record it shows we have replied to you please check your own email account or call the surgery. Kind Regards Mr C Hayhurst Assistant Practice manager
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Review titled A caring practice
Rated 5 stars out of 5
by Linda - Posted on 05 October 2023
I recently had a suspected mini stroke. I have been waiting for a scan and spoke to the gp today who is chasing this up for me. The staff and doctors here have so much empathy. They are brilliant I have had brilliant treatment for many years at this practice I can't praise them highly enough. They are amazing and truly care.
Visited October 2023
Review titled Ashton Medical Group
Replied on 10 October 2023
Dear Linda Many thanks for your kind words and taking your time to leave feedback, we really appreciate it. We are sorry to hear of your recent health but will continue to do our upmost for you, as we do for all our patients. I will be sure to forward your feedback onto our team who will be delighted to hear this and will continue to give the care and understanding that we pride ourselves on. Kind regards, Mr C Hayhurst Assistant Practice Manager
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Review titled Swift response
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2023
I got dealt with swiftly and promptly, they were a major help and couldn't thank them enough they listened properly and engaged to get all information needed quickly and efficiently to help resolve my issues
Visited October 2023
Review titled Ashton Medical Group
Replied on 10 October 2023
Many thanks for your kind words and taking your time to leave feedback, we really appreciate it. I will be sure to forward your feedback onto our team who will be delighted to hear this. Kind regards, Mr C Hayhurst Assistant Practice Manager
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Review titled Excellent
Rated 5 stars out of 5
by Helen Mellor - Posted on 03 October 2023
Received a face to face appointment following on line consultation and tests. Was listened to and examined thoroughly. Excellent practice
Visited October 2023
Review titled Ashton Medical Group
Replied on 06 August 2024
Dear Mrs Mellor, Thank you for taking the time to share your positive experience with us. We are delighted to hear that your face-to-face appointment following the online consultation and tests met your expectations. Our team strives to provide thorough and attentive care, and it is wonderful to know that you felt listened to and your needs where met. Your kind words are greatly appreciated and will be shared with the entire team. We look forward to continuing to provide you with excellent care. Kind regards, Mr C Hayhurst Assistant Practice Manager
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2023
Great advice from doctor who had time to talk and answer queries and I didn’t feel rushed. Also gave various options for my query.
Visited October 2023
Review titled Ashton Medical Group
Replied on 10 October 2023
Dear Patient Thank you for leaving your feedback, we really appreciate it and are happy to see that you felt listened to and had your queries dealt with. I will be sure to forward your feedback onto our team who will be delighted to hear this. Kind regards, Mr C Hayhurst Assistant Practice Manager
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Review titled Fantastic practice
Rated 5 stars out of 5
by Carley Peel - Posted on 17 October 2023
Have several members of staff who specialise in their own area. Always helpful and friendly, they can now do a lot over the phone which is idea for us as we are so busy
Visited October 2023
Review titled Ashton Medical Group
Replied on 07 November 2023
Dear Mrs Peel, Thank you for taking the time to leave your feedback, this is really helpful as it gives us a view point from our patients perspective, we are delighted to see that you have had a positive experience. I will be sure to forward your feedback onto our team who will be delighted to hear this. Kind regards, Mr C Hayhurst Assistant Practice Manager
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Review titled Analgesia review
Rated 4 stars out of 5
by Angela Mee - Posted on 26 October 2023
Had arranged telephone appointment with Pharmacy team,arranged week before via receptionist. Spoke to lady,unfortunately can't remember her name,discussed the appropriate analgesia requirements for very painful knee,awaiting knee replacement operation,and she arranged for repeat prescriptions to be maintained.
Visited October 2023
Review titled Ashton Medical Group
Replied on 07 November 2023
Dear Ms Mee, Thank you for taking the time to leave your feedback, this is really helpful as it gives us a view point from our patients perspective, we are delighted to see that you have had a positive experience. I will be sure to forward your feedback onto our team who will be delighted to hear this. Kind regards, Mr C Hayhurst Assistant Practice Manager