Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practise
Rated 4 stars out of 5
by Jan McArthur - Posted on 05 September 2024
Phone call was great when it came. When waiting for a phone call would prefer if given either am or pm not the whole day. It means I don’t have to sterilise the whole day.
Visited August 2024
Beacon Medical Group has not yet replied.
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Review titled Reassuring GP
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2024
Had a very reassuring telephone conversation with the GP over a health concern. Not one to visit the doctors that often but they were happy to chat and put my mind at ease. Wonderful service.
Visited August 2024
Beacon Medical Group has not yet replied.
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Review titled Very helpful
Rated 4 stars out of 5
by Pauline Moulson - Posted on 04 September 2024
I was seen by a doctor the same day and had a follow up phone call the next morning. My own GP wasn’t on duty at the time but I did speak to him a few days later
Visited August 2024
Beacon Medical Group has not yet replied.
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Review titled Great GPs
Rated 3 stars out of 5
by Anonymous - Posted on 07 September 2024
Seems much to long wait between the initial E consult to GP appointment and by the time that you receive relevant treatment the ailment has either worsened or cleared up .
Visited August 2024
Beacon Medical Group has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Julie - Posted on 04 September 2024
Despite the health review being remotely organised, without a face to face meeting, I’m happy that it was thorough and I know the outcome. However, this is only because I know how to navigate the NHS app. If I didn’t, I’d be really disappointed that the automated messages telling me to expect a call by a certain time, didn’t actually happen! If they did, it would be a 5 star review. I prefer not sitting in a doctors waiting room, thus avoiding the germs! I’d like to think that if I needed to see a doctor, I could.
Visited August 2024
Beacon Medical Group has not yet replied.
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Review titled Prompt call back post surgery. Empathetic consultation
Rated 4 stars out of 5
by Nicola Thompson - Posted on 04 September 2024
I was rang back on the day of my e-consult..which was a lovely surprise as Beacon often fail there own targets of call back. The Dr who I spoke with was new to me with a North American accent apologies I didn't get his name. I was about to run out of medication after having extensive knee surgery. The doctor took the time to listen and advise me, we discussed my operation, how I was coping and what pain relief had worked in the past. I was left reassured, I hadn't seen a medic of any kind since the operation so was a little anxious about what I could expect. The prescription was dispensed quickly. Thank you..it was the best experience I've had from Beacon in a long time.
Visited August 2024
Beacon Medical Group has not yet replied.
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Review titled Usually ok
Rated 3 stars out of 5
by Richard Northover - Posted on 04 September 2024
Did an econsult asking for advice on a second round of antibiotics to kill a persistent ear infection..all I got back was a message said l would be contacted on 18/9..2 weeks later. Was the econsult read properly ???
Visited August 2024
Beacon Medical Group has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 July 2024
I have never had a problem. Friendly staff and professional treatment. I received my shingles jab and didn't feel a thing. I've had no reaction to the jab.
Visited July 2024
Beacon Medical Group has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Hannah - Posted on 25 July 2024
Lovely member of staff who was patient and very understanding. She explained lots of different avenues to think about and information received was great.
Visited July 2024
Beacon Medical Group has not yet replied.
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Review titled Long Waiting Times
Rated 3 stars out of 5
by Anonymous - Posted on 24 July 2024
eConsult submitted on 15th. Message received saying practice will be in touch by 6.30pm on the 16th. Call received on the 18th. Prescription provided.
Visited July 2024
Beacon Medical Group has not yet replied.